Communication and Reporting. i. Conducts weekly open incident reviews with Licensee. ii. Provides monthly incident activity reports on bugs and enhancements. iii. Provides annual onsite executive briefing (Annual Business Review) at the designated Licensee facility. The TAM provides a report representing ongoing projects, open issue, enhancements, bugs, product road maps, key performance indicators, release dates and improvement recommendations. The executive briefing occurs at the designated site as agreed by Flexera and Licensee. iv. The TAM in conjunction with designated Licensee personnel sets the agenda for each meeting, which will include, but not be limited to, topics to be discussed, Flexera attendees, Licensee attendees and any other requirements to confirm the correct teams are involved.
Appears in 4 contracts
Sources: End User License Agreement, End User License Agreement, End User License Agreement
Communication and Reporting. i. Conducts weekly open incident reviews with Licensee.
ii. Provides monthly incident activity reports on bugs and enhancements.
iii. Provides annual onsite executive briefing (Annual Business Review) at the designated Licensee facility. The TAM provides a report representing ongoing projects, open issue, enhancements, bugs, product road maps, key performance indicators, release dates and improvement recommendations. The executive briefing occurs at the designated site as agreed by Flexera software and Licensee.
iv. The TAM in conjunction with designated Licensee personnel sets the agenda for each meeting, which will include, but not be limited to, topics to be discussed, Flexera Software attendees, Licensee attendees and any other requirements to confirm the correct teams are involved.
Appears in 1 contract
Sources: End User License Agreement