Common use of Communication with Customers Clause in Contracts

Communication with Customers. i. The Seller shall ensure that any and all correspondence with any Customer shall: a. be solely for the purposes of processing and/or progressing a Customer order; b. be via the Seller Portal or, if that is not possible, then at all times include a reference to ▇▇▇▇▇▇▇.▇▇▇; c. not include any reference to the Seller's own website, email address, other correspondence address or any other promotion of services outside those offered through or by FodaBox. ii. The obligations under Clause 6.C.i shall include any material included with the dispatch of a Customer’s order. FodaBox shall make relevant materials available to purchase on the Seller Portal to help the Seller to fulfil this obligation. iii. Any breach of these Clauses 6.C.i or 6.c.ii shall constitute a material breach of these Conditions and, further, may constitute a breach of data protection legislation laws. iv. The Seller shall respond to any Customer enquiries or Customer complaints promptly and courteously in the first instance within one (1) Working Day through the Seller Portal, and shall advise FodaBox of any escalated unresolved Customer enquiries as soon as reasonably practicable. 7. Your use of the Seller Portal i. The Seller shall not: a. use the Seller Portal or FodaBox Website beyond the scope of use set out in these Conditions; b. access the Seller Portal unlawfully, modify or make derivative works based on the Seller Portal nor attempt to reverse engineer or access the Seller Portal with the intention of creating a competitive product or service nor to copy or build any concepts, features, functions or graphics based on the Seller Portal. The Seller acknowledges that damages may not provide an adequate remedy for breach of this clause and that FodaBox shall be entitled to seek injunctive relief to prevent the occurrence or continuance of any alleged breach of this clause. ii. The Seller fully acknowledges that the IPR in the Seller Portal are vested exclusively in FodaBox and nothing in the Conditions shall be deemed to vest any rights in the Seller Portal in the Seller.

Communication with Customers. i. The Seller shall ensure that any and all correspondence with any Customer shall: a. be solely for the purposes of processing and/or progressing a Customer order; b. be via the Seller Portal or, if that is not possible, then at all times include a reference to ▇▇▇▇▇▇▇▇▇▇.▇▇▇; c. not include any reference to the Seller's own website, email address, other correspondence address or any other promotion of services outside those offered through or by FodaBoxBoroughBox. ii. The obligations under Clause 6.C.i shall include any material included with the dispatch of a Customer’s order. FodaBox BoroughBox shall make relevant materials available to purchase on the Seller Portal to help the Seller to fulfil this obligation. iii. Any breach of these Clauses 6.C.i or 6.c.ii shall constitute a material breach of these Conditions and, further, may constitute a breach of data protection legislation laws. iv. The Seller shall respond to any Customer enquiries or Customer complaints promptly and courteously in the first instance within one (1) Working Day through the Seller Portal, and shall advise FodaBox BoroughBox of any escalated unresolved Customer enquiries as soon as reasonably practicable. 7. Your use of the Seller Portal i. The Seller shall not: a. use the Seller Portal or FodaBox BoroughBox Website beyond the scope of use set out in these Conditions; b. access the Seller Portal unlawfully, modify or make derivative works based on the Seller Portal nor attempt to reverse engineer or access the Seller Portal with the intention of creating a competitive product or service nor to copy or build any concepts, features, functions or graphics based on the Seller Portal. The Seller acknowledges that damages may not provide an adequate remedy for breach of this clause and that FodaBox BoroughBox shall be entitled to seek injunctive relief to prevent the occurrence or continuance of any alleged breach of this clause. ii. The Seller fully acknowledges that the IPR in the Seller Portal are vested exclusively in FodaBox BoroughBox and nothing in the Conditions shall be deemed to vest any rights in the Seller Portal in the Seller.