Complaint Handling Procedure. 29.1 Any Complaints shall be addressed to the Company’s Compliance Department, an independent department within the Company, to the electronic mail (e-mail) address ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇ and ▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇. 29.2 The Compliance Department shall investigate the complaint and revert to the Client within a maximum period of four (4) weeks. 29.3 The Client agrees to check the "Complaints Procedure" the Company has adopted, as this procedure is mentioned in detail on the Website (▇▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇.▇▇/company/complaint/) public and available to all Clients.
Appears in 2 contracts
Sources: Service Agreement, Service Agreement
Complaint Handling Procedure. 29.1 Any Complaints shall be addressed to the Company’s Compliance Department, an independent department within the Company, to the electronic mail (e-mail) address ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇ and ▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇.
29.2 . The Compliance Department shall investigate the complaint and revert to the Client within a maximum period of four (4) weeks.
29.3 29.2 The Client agrees to check the "Complaints Procedure" the Company has adopted, as this procedure is mentioned in detail on the Website (▇▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇.▇▇/company/complaint/) public and available to all Clients.
Appears in 2 contracts
Sources: Service Agreement, Service Agreement
Complaint Handling Procedure.
29.1 Any Complaints shall be addressed to the Company’s Compliance Department, an independent department within the Company, to the electronic mail (e-mail) address ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇ and ▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇.
29.2 . The Compliance Department shall investigate the complaint and revert to the Client within a maximum period of four (4) weeks.
29.3 29.2 The Client agrees to check the "Complaints Procedure" the Company has adopted, as this procedure is mentioned in detail on the Website (▇▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇.▇▇/company/complaint/claim/) public and available to all Clients.
Appears in 1 contract
Sources: Service Agreement
Complaint Handling Procedure.
29.1 Any Complaints shall be addressed to the Company’s Compliance Department, an independent department within the Company, to the electronic mail (e-mail) address ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇ and ▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇.
29.2 The Compliance Department shall investigate the complaint and revert to the Client within a maximum period of four (4) weeks.
29.3 The Client agrees to check the "Complaints Procedure" the Company has adopted, as this procedure is mentioned in detail on the Website (▇▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇.▇▇/company/complaint/) public and available to all Clients.
Appears in 1 contract
Sources: Service Agreement
Complaint Handling Procedure. 29.1 Any Complaints shall be addressed to the Company’s Compliance Department, an independent department within the Company, to the electronic mail (e-mail) address ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇ and ▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇.
29.2 . The Compliance Department shall investigate the complaint and revert to the Client within a maximum period of four (4) weeks.
29.3 29.2 The Client agrees to check the "Complaints Procedure" the Company has adopted, as this procedure is mentioned in detail on the Website (▇▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇.▇▇/company/complaint/claim/) public and available to all Clients.
Appears in 1 contract
Sources: Service Agreement