Complaints Procedure. 18.1. If the Customer has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website. 18.2. The Customer may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Ltd CT House, Office 9A, Providence, Mahe, Seychelles 18.3. The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 2 contracts
Sources: Customer Service Agreement, Customer Service Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ [Email address to be added] • Postal Address: Alchemy Global Ltd TNFX LTD CT House, Office 9A, 9A Providence, Mahe, Mahe Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 2 contracts
Sources: Client Services Agreement, Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Ltd ONEQUITY LTD CT House, Office 9A, Providence, Mahe, Seychelles.
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Service Agreement
Complaints Procedure. 18.1. 19.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 19.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • ● Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇ ● Postal Address: Creative Trade Ltd, House of ▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Ltd CT House, Office 9A303, ProvidenceIle Du Port, Mahe, SeychellesSeuchelles
18.3. 19.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@.▇▇▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Ltd Orbex Limited CT House, Office 9A, 9A Providence, Mahe, Mahe Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 19.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 19.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • - Email: ▇▇▇▇▇▇▇▇▇▇@-▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇ • - Postal Address: Alchemy Global Ltd CT HouseRoom B11, Office 9AFirst Floor, Providence Complex, Providence, Mahe, Seychelles
18.3. 19.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Excent Capital Ltd CT House, Office 9A3C, Providence, Mahe, Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.121.1. If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.221.2. The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Ltd CT House▇▇▇▇▇▇ Capital Seychelles ▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇, Office 9A▇▇▇▇▇▇ ▇▇, Providence▇▇▇▇▇▇▇▇▇▇, Mahe▇▇▇▇, Seychelles▇▇▇▇▇▇▇▇▇▇
18.321.3. The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ [Email address to be added] • Postal Address: Alchemy Global Sun Capital Markets Ltd CT House, Office 9A, Providence, Mahe, Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ [Email address to be added] • Postal Address: Alchemy Global Ltd Equitex Capital Limited CT House, Office 9A, Providence, Mahe, Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • x Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • [Email address to be added] x Postal Address: Alchemy Global Ltd Equitex Capital Limited CT House, Office 9A, Providence, Mahe, Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Thunder Forex Ltd CT House, Office 9A, 9A Providence, Mahe, Mahe Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇[▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇▇ ] • Postal Address: Alchemy Global Ltd INVESTINGOR LIMITED [CT House, Office 9A8A, Providence, Mahe, Seychelles]
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Ltd AXION TRADE LIMITED CT House, Office 9A, Providence, Mahe, Seychelles
18.3. The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.120.1. If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.220.2. The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Naga Capital Ltd CT House, Office 9A, Providence, Mahe, Seychelles
18.320.3. The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇ • Postal Address: Pipbull Limited Global Gateway ▇, ▇▇▇ ▇▇ ▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Ltd CT House, Office 9A, Providence, MaheMahé, Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. If the Customer has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. The Customer may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global International Ltd CT House, Office 9A, Providence, Mahe, Seychelles
18.3. The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement. 19.
Appears in 1 contract
Sources: Customer Service Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Ltd MERITFOX INVESTMENTS LTD CT House, Office 9A, Providence, Mahe, Seychelles.
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Global Ltd Equitex Capital Limited CT House, Office 9A, Providence, Mahe, Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy Baxia Global Ltd CT House, Office 9A, 9A Providence, Mahe, Mahe Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 19.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 19.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ • Postal Address: Alchemy ▇▇▇▇▇▇ Capital Seychelles Limited Global Ltd CT HouseGateway ▇, Office 9A▇▇▇ ▇▇ ▇▇ ▇▇▇▇▇, Providence, ▇▇▇▇▇▇▇▇▇▇ Mahe, Seychelles
18.3. 19.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇▇.▇▇▇ • Postal Address: Alchemy GBE Global Ltd CT House, Office 9A, Providence, Mahe, Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this AgreementCompany.
Appears in 1 contract
Sources: Client Services Agreement
Complaints Procedure. 18.1. 18.1 If the Customer Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.
18.2. 18.2 The Customer Client may register a complaint by completing the Complaint Form using any of the following options: • Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ [Email address to be added] • Postal Address: Alchemy Global Ltd VS Capital Limited CT House, Office 9A, Providence, Mahe, Seychelles
18.3. 18.3 The Company’s Complaints Handling Policy accompanied with the relevant complaint form which has to be filed by the Customer Client in case he has a complaint with the Company is enclosed as Annex 2 in this Agreement.
Appears in 1 contract
Sources: Client Service Agreement