Concurrent Users. 17.1 Our ADSL Service and Fibre Service can support up to 15 and 20 concurrent users respectively. The standard wireless router supplied by us provides Wi-Fi access. Wireless signals are sensitive to different types of interference unlike wired networks. Factors affecting wireless network connection include: physical objects such as walls; 2.4GHz frequency interference from cordless phones; microwave oven; other Wi-Fi router; shared Wi-Fi bandwidth among users; distance and location from Wi-Fi router; mixed network (802.1.1b/g/n) or compatibility issues with some devices/ laptops/ tablets due to the type of chipset used.
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Sources: Service Specific Terms & Conditions, Service Specific Terms & Conditions