Consulting and Training Services Clause Samples

Consulting and Training Services. A Sublicensee may contract directly with Forte for consulting and training services at Forte's then-current rates. VAR shall have no right to market and/or sell Forte consulting and training services, but may order Forte consulting and training to be performed on behalf of a Sublicensee and/or Distributor hereunder. Forte agrees that VAR may order Forte consulting and training services under the terms of this Agreement and that no additional agreements (subcontract or otherwise) would be required by Forte to be perform such services for VAR or on behalf of VAR for a Sublicensee or Distributor.

Consulting and Training Services. Forte will provide on-site consulting services ordered by VAR at Forte's then-standard consulting rates under the terms and conditions of this Agreement and any relevant work order; provided, however, that Forte will consider offering Chordiant a discount on consulting orders of $100,000 or more (such consulting services to be used within six months of purchase). Scheduled service dates will be agreed upon mutually, subject to availability of Forte personnel. Forte's daily consulting rate is based on an eight-hour workday. VAR shall reimburse Forte for actual, reasonable travel and out-of-pocket expenses incurred in performing such services. VAR may also order training from Forte (scheduled classes at Forte's facilities or on-site) at Forte's then-standard rates under this Agreement. All consulting and training services must be utilized by VAR within six (6) months following the date ordered by VAR. Unless otherwise agreed by the parties in writing, Forte consulting services will be limited to transferring knowledge to and mentoring VAR's staff on "best practices" concerning the Products, and reviewing and providing input on VAR's design and implementation of applications developed and deployed using the Products. Development and deployment of applications will remain at all times under VAR's control and direction. Ultimate responsibility for development and deployment of such applications is with VAR, and Forte will not be liable to VAR or any third party for any delay in completion or non-completion of any application.

Consulting and Training Services. Upon request by Licensee, -------------------------------- Annuncio shall provide Licensee with consulting and training services in addition to the Software Support Program offered pursuant to Exhibit A and the Software Support Program Terms and Conditions. Any consulting or training services acquired from Annuncio shall be bid separately from the Software License and Licensee may acquire either Software Licenses or consulting services without acquiring the other. Such consulting and training services shall be provided pursuant to a separate Consulting Services Agreement pursuant to the terms and rates contained therein.

Consulting and Training Services. 10.1 Unless otherwise indicated the duration of validity of consulting and training services is twelve months from the reception of the order.

Consulting and Training Services. Upon request by Licensee, -------------------------------- Annuncio shall provide Licensee with consulting and training services in addition to the general maintenance and support offered pursuant to Section 5.1. Such consulting and training services shall be provided on Annuncio's then- current terms and conditions and at the rates set forth in Exhibit E. Such rates will be fixed during the first year of this Agreement, and thereafter may be modified by Annuncio in accordance with its then-current standard rates for such services. Any consulting or training services acquired from Annuncio shall be bid separately from the Software License and Licensee may acquire either Software Licenses or consulting services without acquiring the other.

Consulting and Training Services. 4.2.1 Licensee may order on-site consulting services from Vitria at Vitria's then-standard consulting rates in accordance with Vitria's then standard Professional Services Agreement. Any scheduled service dates will be agreed upon mutually, subject to availability of Vitria personnel. 4.2.2 Licensee may schedule and enroll in Vitria's standard training courses provided by Vitria. Such training courses shall be rendered in accordance with and subject to the terms of this Agreement . All consulting and training services must be utilized by Licensee within six (6) months following the date ordered by Licensee. 4.2.3 Unless otherwise agreed to by the parties in writing, Vitria consulting services will be limited to transferring knowledge to and mentoring Licensee's staff on "best practices" concerning the Products, and reviewing and providing input on Licensee's design and implementation of applications developed and deployed using the Products. Development and deployment of Licensee's applications will remain at all times under Licensee's control and direction. Ultimate responsibility for development and deployment of such applications is with Licensee, and Vitria will not be liable to Licensee or any third party for any delay in completion or noncompletion of any Licensee application.

Consulting and Training Services piphany will provide consulting and training services agreed to by the parties under the terms of this Agreement. All consulting services shall be billed on a time and materials basis unless the parties expressly agree otherwise in writing.

Consulting and Training Services. 3.1 Sendmail shall provide any training or consulting services (“Services”) purchased by Customer subject to the terms of this Agreement, the payment of applicable fees and, in the case of Services other than standard training or prepackaged services, a statement of work signed by the parties (a “Statement of Work”). Except as set forth in the applicable Statement of Work, Services shall be limited to imparting knowledge to and mentoring Customer staff regarding Sendmail’s “best practices” concerning the use of the Products, which may include reviewing, commenting on and contributing to the design of Customer’s Product implementation. Development and deployment of Customer’s Product implementation shall remain at all times under Customer’s control and direction and will be the ultimate responsibility of Customer. 3.2 Sendmail’s Services shall be performed on a time and materials basis unless the parties explicitly agree otherwise in writing. Customer shall reimburse Sendmail for its actual, reasonable travel and out of pocket expenses for any pre-approved on-site services, unless the parties explicitly agree otherwise in writing.

Consulting and Training Services eGain will provide deployment, consulting and training services agreed to by the parties under the terms attached to this Agreement as Exhibit A and specified in a SOW, signed by both parties, and incorporated herein by this reference. All consulting services shall be billed on a time and materials basis unless the parties expressly agree otherwise in the SOW. Any consulting or training services acquired from eGain shall be ordered separately from Cloud Product licenses. Customer may acquire either Cloud Product licenses or consulting services without acquiring the other. If eGain provides consulting services, the payment of Cloud Product licenses under this Agreement shall not be contingent under any circumstances upon the performance of any such consulting services including installation and implementation services. To ensure that future product hotfixes, service packs and release updates are able to be applied without conflicts to the eGain System, professional services may be required for merging such updates at eGain’s then standard fees on a time and materials basis. Customer’s upgrading to a new version of Cloud Products on a new server platform will be allowed to access its old system in parallel with its new system for thirty (30) days from the Commencement Date at no additional charge. If Customer desires to continue use of the old system longer than 30 days, it will be required to sign a Cloud extension for a period of not less than 90 days at seventy-five percent (75%) of the then current Cloud pricing.