Common use of CONTACTS BETWEEN THE PARTIES Clause in Contracts

CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Standard Practices ("Standard Practices") as amended and updated from time to time. The Standard Practices are provided to CenturyLink QCC on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Standard Practices will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that CenturyLink QCC may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Standard Practices will provide CenturyLink QCC with contact information for the personnel and/or organizations within CenturyLink capable of assisting CenturyLink QCC with inquiries regarding the ordering, provisioning and billing of interconnection services. Included in this information will be the contact information for a person or persons to whom CenturyLink QCC can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.