Common use of CONTACTS BETWEEN THE PARTIES Clause in Contracts

CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyTel will provide and maintain its contact and escalation list in its CenturyTel Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to **CLEC on CenturyTel’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyTel’s CLEC Service Center (via an 800#) that **CLEC may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide **CLEC with contact information for the personnel and/or organizations within CenturyTel capable of assisting **CLEC with inquiries regarding the ordering, provisioning and billing of interconnection, UNE and resale services. Included in this information will be the contact information for a person or persons to whom **CLEC can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.

Appears in 1 contract

Sources: Interconnection, Resale and/or Unbundling Agreement

CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyTel will provide and maintain its contact and escalation list in its CenturyTel Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to **CLEC on CenturyTel’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyTel’s CLEC Service Center (via an 800#) that **CLEC may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide **CLEC with contact information for the personnel and/or organizations within CenturyTel capable of assisting **CLEC with inquiries regarding the ordering, provisioning and billing of interconnection, interconnection and UNE and resale services. Included in this information will be the contact information for a person or persons to whom **CLEC can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.

Appears in 1 contract

Sources: Interconnection Agreement

CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyTel CenturyLink will provide and maintain its contact and escalation list in its CenturyTel Service Guide CenturyLink Standard Practices ("GuideStandard Practices") as amended and updated from time to time. The Guide is Standard Practices are provided to **CLEC US Xchange on CenturyTelCenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide Standard Practices will include a single contact telephone number for CenturyTelCenturyLink’s CLEC Service Center (via an 800#) that **CLEC US Xchange may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide Standard Practices will provide **CLEC US Xchange with contact information for the personnel and/or organizations within CenturyTel CenturyLink capable of assisting **CLEC US Xchange with inquiries regarding the ordering, provisioning and billing of interconnection, UNE and resale interconnection services. Included in this information will be the contact information for a person or persons to whom **CLEC US Xchange can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.

Appears in 1 contract

Sources: Traffic Exchange Agreement

CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation escalafion list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyTel will provide and maintain its contact and escalation list in its CenturyTel Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to **CLEC MetTel on CenturyTel’s 's Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyTel’s 's CLEC Service Center (via an 800#) that **CLEC MetTel may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In additionaddifion, the Guide will provide **CLEC MetTel with contact information for the personnel and/or organizations within CenturyTel capable of assisting **CLEC MetTel with inquiries regarding the ordering, provisioning and billing of interconnection, UNE and resale services. Included in this information informafion will be the contact information for a person or persons to whom **CLEC MetTel can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.

Appears in 1 contract

Sources: Resale Agreement