Common use of CONTACTS BETWEEN THE PARTIES Clause in Contracts

CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to Granite on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that Granite may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide Granite with contact information for the personnel and/or organizations within CenturyLink capable of assisting Granite with inquiries regarding the ordering, provisioning and billing of resale services. Included in this information will be the contact information for a person or persons to whom Granite can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.

Appears in 1 contract

Sources: Resale Agreement

CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to Granite MCC on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that Granite MCC may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide Granite MCC with contact information for the personnel and/or organizations within CenturyLink capable of assisting Granite MCC with inquiries regarding the ordering, provisioning and billing of resale interconnection services. Included in this information will be the contact information for a person or persons to whom Granite MCC can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.

Appears in 1 contract

Sources: Traffic Exchange Agreement

CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to Granite on CLECon CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that Granite may CLECmay call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide Granite with CLECwith contact information for the personnel and/or organizations within CenturyLink capable of assisting Granite with CLECwith inquiries regarding the ordering, provisioning and billing of interconnection, UNE and resale services. Included in this information will be the contact information for a person or persons to whom Granite can CLECcan escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.

Appears in 1 contract

Sources: Interconnection, Resale and/or Unbundling Agreement

CONTACTS BETWEEN THE PARTIES. Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list in its CenturyLink Service Guide ("Guide") as amended and updated from time to time. The Guide is provided to Granite VCom on CenturyLink’s Website, and any updates also will be provided on the Website in the event such information changes. Information contained in the Guide will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that Granite VCom may call for all ordering and status inquiries and other day-to-day inquiries between 8 a.m. and 5 p.m., Monday through Friday (except holidays). In addition, the Guide will provide Granite VCom with contact information for the personnel and/or organizations within CenturyLink capable of assisting Granite VCom with inquiries regarding the ordering, provisioning and billing of resale services. Included in this information will be the contact information for a person or persons to whom Granite VCom can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.

Appears in 1 contract

Sources: Resale Agreement