CONTACTS BETWEEN THE PARTIES. 14.1 Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list on the CenturyLink Website, and any updates also will be provided on the Website. Information contained on the Website will include a single contact telephone number for CenturyLink’s BullsEye Service Center (via an 800#) that BullsEye may call for all ordering and status inquiries and other day-to-day inquiries at any time during the Business Day. In addition, the Website will provide BullsEye with contact information for the personnel and/or organizations within CenturyLink capable of assisting BullsEye with inquiries regarding resale services. Included in this information will be the contact information for a person or persons to whom BullsEye can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.
Appears in 3 contracts
Sources: Resale Agreement, Resale Agreement, Resale Agreement