Common use of CONTINUOUS IMPROVEMENT Clause in Contracts

CONTINUOUS IMPROVEMENT. 19.1 The Contractor will deliver continuous improvement in the services provided throughout the full duration of the Framework Agreement and the Call-Off Contracts. 19.2 The Contractor shall identify areas open to improvement, report and regularly update the Framework Public Bodies on all areas. 19.3 The Contractor will positively promote and market the Framework Agreement to all relevant Public Bodies. 19.4 The Authority recognises continuous improvement as on-going quantitative improvements delivered for:  Reduction in whole life costs to the Authority and Framework Public Bodies;  Service quality enhancements including:  Reliability  Delivery method  Quality assurance  User satisfaction  Reviewing current processes and practices to ensure value for money and efficiencies are realised;  Assisting in change management where appropriate. 19.5 Continuous improvement will be monitored by the Authority as part of the process for Framework management and review.

CONTINUOUS IMPROVEMENT. 19.1 The Contractor will deliver continuous improvement in the services provided throughout the full duration of the Framework Agreement and the Call-Off Contracts. 19.2 The Contractor shall identify areas open to improvement, report and regularly update the Framework Public Bodies on all areas. 19.3 The Contractor will positively promote and market the Framework Agreement to all relevant Public Bodies. 19.4 The Authority recognises continuous improvement as on-going quantitative improvements delivered for:  • Reduction in whole life costs to the Authority and Framework Public Bodies;  • Service quality enhancements including:  • Reliability  • Delivery method  • Quality assurance  • User satisfaction  • Reviewing current processes and practices to ensure value for money and efficiencies are realised;  • Assisting in change management where appropriate. 19.5 Continuous improvement will be monitored by the Authority as part of the process for Framework management and review.