Common use of Contract Manager Clause in Contracts

Contract Manager. The representative designated by the Department who will oversee all aspects of the Contract, monitor performance expectations, and serve as the primary point of contact for the Contractor. Criminal Justice Information Services (CJIS) – Services providing access to national or local criminal justice information. Digital Security Solutions(s) – The products, services, or software that meet the needs of a Service Category. May be used interchangeably with Solution. Identity and Access Management Systems (IAM) – A Framework that provides/controls user access to critical information within their organization. International Organization for Standardization (ISO) – An independent, non-governmental, international standard development organization composed of representatives from the national standards organization of member countries. Manufacturer – The producer or provider of Digital Security Solutions. May be used interchangeably with Brand Name. Service Category(ies) – The categories of products and services under this Contract. The Service Categories are: Endpoint-Based Asset Discovery; Network-Based Asset Discovery; Endpoint Detection and Response; External-Facing Asset Discovery; Email Security; Content Delivery Network; Security Operations Platform (SOP); Identity and Access Management (IAM); Mobile Security and Threat Detection; Secure Access Service Edge (SASE); Governance, Risk, and Compliance (GRC); IT Service Management (ITSM); Vulnerability Assessment and Management; Cybersecurity Threat Intelligence (CTI), Data Security, and Enterprise Security Log Management, Analytics, and Response. Value-Added Services - Value-added services include any additional services the Contractor offers, for no additional cost to the Customer, as part of the Term Contract, and which clearly exceed the minimum requirements and are within the scope of this Term Contract. An example of value-added services would be, “The Contractor will provide a year of 24/7 support services, at no cost to the Customer.” Any value-added service proposed by the Contractor, if accepted by the Customer, shall become a requirement and be a part of the minimum service specifications contained in any resulting Purchase Order.