Contract Transition. The Contractor will be required to perform, at no additional cost, transition services for Customers and the Department associated with the end of, or termination of, this Contract or a Customer’s Purchase Order to a replacement contract. The complete transition of existing services to replacement services is hereby explicitly made a criterion for completing this Contract. As part of transition services, the Contractor shall, where applicable: • Provide sufficient efforts and cooperation to ensure an orderly and efficient transition of services to any replacement contract. • Deliver to the Department or the Customer upon request, whether or not previously made available, the following: a. Current technical documentation, operations guides and procedures the Contractor follows to provide the services; and b. A disclosure of the contract services performed by Third-Party Entities and Contractor’s equipment and software utilized in furtherance of Contractor’s obligations under the Contract. • Assist Customers with migration of databases and other repositories of information and all State of Florida Data to the Customer or identified third-party vendor in a format, method, and timeline acceptable to the Customer that is consistent with current industry practices and standards. • Promptly answer all questions related to the transition and migration of the Contract and Customer’s Purchase Orders. • Provide such other services, functions, or responsibilities inherent or necessary to the transition of services to a replacement contract.
Appears in 4 contracts
Sources: State Term Contract for Custodial Services, Custodial Services Contract, Custodial Services Contract