Common use of Contract Transition Clause in Contracts

Contract Transition. The Contractor will be required to perform, at no additional cost, transition services for Customers and the Department associated with the end of, or termination of, the Contract or a Customer’s SLA to a replacement contract. The complete transition of existing services to replacement services is hereby explicitly made a criterion for completing the Contract. As part of transition services, the Contractor shall: 1. Provide sufficient efforts and cooperation to ensure an orderly and efficient transition of services to any replacement contract. 2. Perform transition tasks for the Department or the Customer upon request, whether or not previously made available, including the following: • Provide all Customer documents, books, records, and other property relating to the applicable facility or facilities in Contractor’s possession or control. • Provide current technical documentation, operations guides, and procedures the Contractor follows to provide the services. • Assist Customers with migration of databases and other repositories of information and all State of Florida data to the Customer in a format, method, and timeline acceptable to the Customer and that is consistent with current industry practices and standards. • Promptly answer all questions related to the transition and migration of the Contract and the Customer’s SLA. • Provide such other services, functions, or responsibilities inherent or necessary to the transition of services to a replacement contract.