Control and Supervision. Persons employed by Administrator shall be employees of Administrator and not Customer. Administrator shall be solely responsible for the control, supervision, and direction of, and shall have sole authority to control, supervise, and direct, Administrator personnel in respect of their provision of the Services on behalf of Administrator to or for the benefit of Customer. Administrator shall in addition have sole authority and responsibility with respect to the selection, hiring, promotion, demotion, dismissal, firing, training, and setting of salaries, wages, and benefits of its personnel, and with respect to any complaints of its personnel. Customer shall have no obligation or right or authority to supervise, direct, discharge, or discipline any of Administrator’s personnel.
Appears in 2 contracts
Sources: Master Services Agreement (Massachusetts Mutual Variable Annuity Separate Account 4), Master Services Agreement (Massachusetts Mutual Variable Annuity Separate Account 4)