Cooperation of the Customer. 6.1 Customer shall provide UMH with reasonable assistance in processing a reported Error and fully disclose any system changes or other information known to Customer that may have affected the Software. 6.2 Customer shall designate at least one qualified employee who shall be available to UMH as a contact person for Customer.
Appears in 2 contracts
Sources: Service Level Agreement (Sla), Service Level Agreement (Sla)