Credit Restrictions. Any period of downtime from the same set of events may not generate more than one credit for that downtime. Credits for any Space will not exceed 25% of the MRC for such Space. All measurements of service level standards will be suspended during scheduled maintenance. The scheduled maintenance procedure can be found at: ▇▇▇.▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇/▇▇▇▇▇▇▇/▇▇▇▇▇▇▇- assurance-user-guides/.
Appears in 3 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement