Common use of Cross Connect Availability Clause in Contracts

Cross Connect Availability. Element Critical will use commercially reasonable efforts to ensure that cross connections will be available at all times. A cross connection is considered to be unavailable when the physical media used to provide the connection fails and is unable to support communication between the end points. In the event that a cross connection becomes unavailable, Element Critical commits to restoring the connection within 4 hours of Customer’s notification of Element Critical Data Center Operations at either ▇▇▇-▇▇▇-▇▇▇▇ or ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Should Element Critical fail to restore the cross connection within 4 hours of notification, Customer will be entitled to receive a credit of one month’s recurring revenue for the affected Service.

Cross Connect Availability. Element Critical will use commercially reasonable efforts to ensure that cross connections will be available at all times. A cross connection is considered to be unavailable when the physical media used to provide the connection fails and is unable to support communication between the end points. In the event that a cross connection becomes unavailable, Element Critical commits to restoring the connection within 4 hours of Customer’s notification of Element Critical Data Center Operations at either ▇▇▇-▇▇▇-▇▇▇▇ or ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇NOC@Element ▇▇▇▇▇▇▇▇.▇▇▇. Should Element Critical fail to restore the cross connection within 4 hours of notification, Customer will be entitled to receive a credit of one month’s recurring revenue for the affected Service.