Customer Commitments. 4.1 The Device(s) may only be used by the CUSTOMER in accordance with normal use. The CUSTOMER shall also ensure the safe keeping and maintenance of the Device(s) and more specifically shall: - accept the delivery of the Device(s) and ensure their installation takes place in a timely manner; - apply an ID label on the front of the Device(s) at the time of installation, if so requested by the SUPPLIER; - strictly follow the instructions of the SUPPLIER’s help desk, to thus detect and resolve problems over the phone; - provide the configuration page if requested by the SUPPLIER; - have the DCA (Data Collector Agent) installed in the Device(s) immediately and before the first use of the Device(s). 4.2 To enable the SUPPLIER to verify that the CUSTOMER has strictly complied with the conditions contained in Article 4.1, the SUPPLIER (or its nominated representative) is authorised to plan a visit to the respective premises of the CUSTOMER to conduct an audit at any time by providing prior reasonable notice. 4.3 The CUSTOMER, as guardian, will be responsible for all damage to the loaned Device(s) and will arrange the necessary insurance cover for the Device(s) provided by the SUPPLIER under this Agreement. The CUSTOMER will be fully responsible to bear the costs for the return of the Device(s) to the SUPPLIER at the termination date of this Agreement, if the Agreement is not renewed at that time.
Appears in 3 contracts
Sources: Services Agreement, Services Agreement, Services Agreement