Customer Consent to Use of Customer Information. Alteva acknowledges that it has a duty under federal and state law, to protect the confidentiality of Customer’s Proprietary Network Information (“CPNI”). Such CPNI includes, without limitation, information about the type and quantity of telecommunications services purchased by Customer from Alteva, Customer’s Account activity and Charges incurred by Customer. Customer consents to Alteva’s use of CPNI for marketing purposes to offer Customer the full range of products and services available from Alteva, some of which may be different from the Services Customer currently purchases from Alteva. A more complete description of Alteva’s products and services is available on the Website or Customer may contact its Alteva account representative. Alteva may also share CPNI with its Affiliates, agents or partners to offer other services and products not currently being purchased by Customer from Alteva. Alteva needs Customer consent for Alteva and its Affiliates, agents and partners to use CPNI to offer such other services and products not currently being purchased by Customer from Alteva. By signing this Agreement, Customer gives Alteva Customer’s consent to use and disclose CPNI as described above. Customer may refuse to give this consent by signing this Agreement and by notifying Alteva in writing of Customer’s decision to withhold such consent. Customer’s consent or lack thereof will (i) remain valid until Customer otherwise advises Alteva in writing and (ii) not affect Alteva’s provision of the Services or Equipment to Customer. 150715 This Service Level Agreement (“SLA”) relates to Alteva’s provision of Service pursuant to the Alteva Master Services Agreement (the “Service Agreement”) between Alteva and Customer. Unless otherwise stated in the Service Agreement or the Alteva Universal Terms and Conditions of Service set forth at ▇▇▇.▇▇▇▇▇▇.▇▇▇, Alteva will use commercially reasonable efforts to meet the minimum service levels contained in this SLA during the Initial Term and any Renewal Term.
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Sources: Universal Terms and Conditions of Service, Universal Terms and Conditions of Service