Customer Requesting New Service where Previous Customer has Abandoned Service Sample Clauses

This clause governs situations where a new customer seeks to establish service at a location where the previous customer has discontinued or abandoned service. It typically outlines the conditions under which the new customer can request activation, such as verifying that outstanding balances from the prior customer do not impede the new request, or requiring the new customer to provide proof of occupancy. The core function of this clause is to ensure a smooth transition of service to new occupants while protecting the service provider from unresolved obligations left by former customers.
Customer Requesting New Service where Previous Customer has Abandoned Service. (a) The following applies in the case where an end user customer vacates premises without notifying the local service provider and a new end user customer moves into the vacated premises and orders new service from a local service provider and neither CenturyLink nor the previous local service provider are aware that the original end user customer has abandoned the service in place. (b) When a carrier requests service at a location and marks the order as abandoned and CLEC is the previous local service provider, CenturyLink shall notify CLEC via fax that it has had a request for service at the premises location that is currently being served by CLEC; (c) If available to CenturyLink, CenturyLink shall include the name and address of the party receiving service at such locations, but at a minimum shall provide local service address location information; (d) If CLEC does not respond within twenty-four (24) hours (excluding weekends and holidays) after receiving CenturyLink’s notification or if CLEC responds relinquishing the facilities, CenturyLink shall be free to use the facilities in question and CenturyLink shall issue a disconnect order with respect to the CLEC service at that location. If CLEC responds stating that the service is working and should not be disconnected, CenturyLink will notify the carrier ordering service and request verification of the address and location or the submission of an order for an additional line.
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Customer Requesting New Service where Previous Customer has Abandoned Service. (a) The following applies in the case where an end user customer vacates premises without notifying the local service provider and a new end user customer moves into the vacated premises and orders new service from a local service provider and neither Embarq nor the previous local service provider are aware that the original end user customer has abandoned the service in place. (b) When a carrier requests service at a location and marks the order as abandoned and CLEC is the previous local service provider, Embarq shall notify CLEC via fax that it has had a request for service at the premise location that is currently being served by CLEC; (c) If available to Embarq, Embarq shall include the name and address of the party receiving service at such locations, but at a minimum shall provide local service address location information; (d) If CLEC does not respond within twenty-four (24) hours (excluding weekends and holidays) after receiving Embarq’s notification or if CLEC responds relinquishing the facilities, Embarq shall be free to use the facilities in question and Embarq shall issue a disconnect order with respect to the CLEC service at that location. If CLEC responds stating that the service is working and should not be disconnected, Embarq will notify the carrier ordering service and request verification of the address and location or the submission of an order for an additional line.
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Related to Customer Requesting New Service where Previous Customer has Abandoned Service

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