Customer Service to be Sample Clauses

Customer Service to be maintained during breaks 11.3.1 An employee who is working alone at a Petrol Site at the time a rest break or meal break is due under subclause 11. 1. Meal Breaks and/or subclause 11.2 – Rest Periods of this Agreement shall be given a 10 minute period for a rest break or 30 minute period for a meal break as appropriate, during which customer service shall be maintained. Such breaks shall be counted and paid for as time worked. 11.3.2 In any circumstances other than those described in clause 11.3.1 above, the normal provisions for meal breaks and rest breaks as provided in subclause 11.1 – Meal Breaks and subclause 11.2 – Rest Periods of this Agreement shall apply. Provided that an employee who genuinely volunteers may, with the agreement of the Petrol Site Manager, take meal breaks or rest breaks in accordance with 11.3.1 above. 11.3.3 Where an employee who was employed in a supermarket is transferred to work in a Petrol Site the provisions of paragraph 11. 3.1. above shall
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Customer Service to be maintained during breaks 11.3.1 An employee who is working alone at a Petrol Site at the time a rest break or meal break is due under subclause 11. 1. Meal Breaks and/or subclause 11.2 – Rest Periods of this Agreement shall be given a 10- minute period for a rest break or 30-minute period for a meal break as appropriate, during which customer service shall be maintained. Such breaks shall be counted and paid for as time worked. 11.3.2 In any circumstances other than those described in clause 11.3.1 above, the normal provisions for meal breaks and rest breaks as provided in subclause 11.1 – Meal Breaks and subclause 11.2 – Rest Periods of this Agreement shall apply. Provided that an employee who genuinely volunteers may, with the agreement of the Petrol Site Manager, take meal breaks or rest breaks in accordance with 11.3.1 above. 11.3.3 Where an employee who was employed in a supermarket is transferred at the Company’s request to work in a Petrol Site the provisions of paragraph 11. 3.1 above shall not apply. Instead, the normal provisions for meal breaks and rest breaks as provided in subclause 11.1 – Meal Breaks and subclause 11.2 Rest Periods of this Agreement shall apply. Provided that an employee who genuinely volunteers may, with the agreement of the Petrol Site Manager, take meal breaks or rest breaks in accordance with 11.3.
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Related to Customer Service to be

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended.

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Contract.

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.