CUSTOMER SERVICES CLERK Sample Clauses

The 'Customer Services Clerk' clause defines the role, responsibilities, and expectations for an individual or position designated as the customer services clerk within an agreement or organization. Typically, this clause outlines the specific duties such as handling customer inquiries, processing orders, managing complaints, and maintaining records related to customer interactions. It may also specify reporting lines, required qualifications, or performance standards for the clerk. The core function of this clause is to ensure clarity regarding who is responsible for customer service tasks, thereby promoting accountability and efficient handling of customer-related matters.
CUSTOMER SERVICES CLERK. JOB DESCRIPTION:
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CUSTOMER SERVICES CLERK. An employee who is capable of attaining Customer Services Clerk status through the District's on-the-job training program, and who shall be required to perform all clerical duties related to customer services under the supervision of an experienced clerk and/or the supervisor in charge. The employee shall have direct and indirect customer contact and must be courteous. CUSTOMER SERVICE DEPARTMENT ELECTRICAL OPERATIONS DEPARTMENT ▇▇▇▇▇▇▇▇ Sr. Cust. Svc. Clerk Meter Reader/Collector Customer Service Clerk General ▇▇▇▇▇▇▇ (1) Line Crew ▇▇▇▇▇▇▇ (1) Lineman (2) Service Technician (3) Meterman (4) Troubleman (2) Storekeeper Warehouseman Apprentice Lineman Apprentice Meterman Groundman Draftsman Laborer
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CUSTOMER SERVICES CLERK. An employee who is capable of attaining Customer Services Clerk status through the District's on-the-job training program, and who shall be required to perform all clerical duties related to Customer Services under the supervision of an experienced clerk and/or the Supervisor in charge. The employee shall have direct and indirect customer contact, must be courteous, and maintain a neat and clean appearance. ▇▇▇▇▇▇▇▇ Sr. Cust. Svc. Clerk Meter Reader/Collector Customer Service Clerk General ▇▇▇▇▇▇▇ (1) Line Crew ▇▇▇▇▇▇▇ (1) Lineman (2) Mechanic (3) Meterman (4) Troubleman (2) Storekeeper Warehouseman Apprentice Lineman Apprentice Meterman Groundman Draftsman Bidding Notes: All Bids are awarded based on the provisions of Article X.
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Related to CUSTOMER SERVICES CLERK

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.

  • OUR SERVICES As insurance intermediaries we generally act as the agent of our client. We are subject to the law of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes to your insurance you have to make; • Providing all reasonable assistance with any claim you make. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not you, we will notify you accordingly and in relation to claims we will advise you of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in your best interest. As intermediaries, we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice based on a personal recommendation, we will offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative of the insurance market. We will advise you separately as to which of these apply before we arrange your policy and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for your needs. For Motor Vehicle insurance we require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “one-stop” service that enables us to assist you with any claim you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needs, we will provide you with advice and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium. This documentation will also include a statement of your demands and needs. You should read this carefully as it will explain reasons for making the recommendation we have made.

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Contract.