Customer System Requirements Clause Samples
The Customer System Requirements clause defines the technical and operational standards that the customer's systems must meet to ensure compatibility with the products or services provided. Typically, this clause outlines necessary hardware, software, network configurations, or security protocols that must be in place on the customer's side. By clearly specifying these requirements, the clause helps prevent service disruptions and allocates responsibility for system readiness, ensuring smooth implementation and ongoing support.
Customer System Requirements. Customer shall provide, configure and maintain: (a) all hardware and client-side software necessary to use the Services and deploy the selected Access Software; (b) Internet access; (c) software not provided by NetDocuments that is required to access the Services in addition to the Access Software (for example, a compatible Internet browser); and, if applicable, (d) Customer Managed Storage Locations (collectively “Customer Systems”). Customer is responsible for ensuring Customer Systems provide sufficient capacity, performance and connectivity and meet the service levels recommended by NetDocuments. Customer will maintain appropriate security and protection of the devices accessing the NetDocuments Service.
Customer System Requirements. Customer shall use Software only on devices with systems meeting Oxford’s configuration requirements, which requirements are listed in the Software Documentation or Oxford’s website.
Customer System Requirements. (i) In order to allow the Company to access the Data and provide the Digital Services, Customer shall at all times provide a synchronous broadband internet connection with a minimum bandwidth of 512kBit/sec (but 1024 kBit/sec or higher is recommended). Any associated firewall must be configured in accordance with the Company's instructions to ensure the Data connection to the Smart Hub.
(ii) For any period during which (A) the internet connection between the Customer and the Company is disrupted or interrupted for any reason other than as caused by the Company or (B) the quality of Data transmitted to the Company does not allow the Company to provide the Digital Services, the Company shall have no obligation to provide any Digital Services. The Company will provide notice to Customer of any such disruption.
(iii) The Company and Customer each agree to take reasonable precautions to (A) maintain appropriate organizational and technical precautions to avoid disruptions to the availability, integrity, authenticity and confidentiality of their information technology systems, components or processes; and (B) secure their systems against unauthorized access by third parties (e.g. hacker attacks) and against unwanted data transmission (e.g. spam).
(iv) The internet connection described in subsection (e)(i), above, shall be provided and maintained by the Customer free of charge and in a fully functional condition. Customer shall notify the Company of any changes to the internet connection in advance and, if necessary, coordinate with the Company if any such changes have or may have an impact on the provision of the Digital Services.
Customer System Requirements. The Customer must have access to the Internet and the current version or the most previous version of Internet Explorer web- browser in order to use the Remittance services. The customer must also have the current version or most previous version of Adobe Acrobat in order to read the report files in .pdf format. These system and software requirements may be subject to change, and it shall be the sole responsibility of Customer to ensure that Customer’s equipment is sufficient to use the Remittance services.
Customer System Requirements. If you are changing Internet providers, your e-mail address will change.
Customer System Requirements. The Customer must have access to the internet and a compatible browser in order to use the Remittance Service. The Customer must also have the current version or most previous version of Adobe Acrobat in order to read the report files in .pdf format. These system and software requirements may be subject to change, and it shall be the sole responsibility of Customer to ensure that Customer’s equipment is sufficient to use the Remittance Service.
Customer System Requirements. 5.1.1 If any authentication system resides in Customer’s network and it is out of Telia’s control, Customer must ensure that requests are handled and responded to in a timely manner. This shall apply to systems receiving payload from any Device(s) as well.
5.1.2 Customer must ensure that time-outs due to unacknowledged network requests and/or retransmissions are kept below one (1) percent of the total volume of traffic.
5.1.3 The IoT Device Application should support a “reset to factory settings” via remote and local connection.
5.1.4 The IoT Device Application should support time resynchronization via remote and local connection.
5.1.5 Customer is not entitled to override the preferred roaming list (PLMN) on SIM Cards without Telia's prior written consent
5.1.6 Customer is responsible for restarting any of its own equipment that was powered down or off as contemplated by this Agreement, for instance after a change of Service or troubleshooting.
5.1.7 Customer shall secure the following between the remote Customer Product and Customer Central System: • appropriate testing (including all future releases) of the Device to comply with the requirements stated above, as well as • correct communication functionality (voice and/or SMS and/or data).
Customer System Requirements. Customer shall provide, configure and maintain: (a) all hardware and client-side software necessary to use the Services and deploy the selected Access Software; (b) Internet access;
Customer System Requirements. 5.1.1 If any authentication system resides in Customer’s network and it is out of Telia’s control, Customer must ensure that requests are handled and responded to in a timely manner. This shall apply to systems receiving payload from any Device(s) as well.
5.1.2 Customer must ensure that time-outs due to unacknowledged network requests and/or retransmissions are kept below one (1) percent of the total volume of traffic.
5.1.3 Customer Central System must be capable of supporting the number of active Devices and the data payload and network traffic they generate.
5.1.4 Customer is not entitled to override the preferred roaming list (PLMN) on SIM Cards without Telia's prior written consent
5.1.5 Customer is responsible for restarting any of its own equipment that was powered down or off as contemplated by this Agreement, for instance after a change of Service or troubleshooting.
5.1.6 Customer shall secure the following between the remote Customer Product and Customer Central System: • appropriate testing (including all future releases) of the Device to comply with the requirements stated above, as well as • correct communication functionality (voice and/or SMS and/or data).
Customer System Requirements. Any additional hardware, software and communications infrastructure, including information system resources and Customer algorithms and analysis tools, not described as a part of the Analysis Tools and the Subscriber Information System ("Customer Information System") will be the financial responsibility of Customer. Customer may increase the capacity and/or redundancy of the Customer Information System through the purchase of an additional server at any time during this Agreement. The cost of such additional server will be provided to Customer within thirty (30) days of the installation date and such price will be in effect for up to three (3) months from the date it was provided by Celera to Customer. In addition, any upgrades, maintenance, improvements or replacements of the Customer Information System will also be the financial responsibility of Customer. Celera shall, at Customer's expense, perform such upgrades, improvements or replacements on the Customer Server.