Common use of Customer System Clause in Contracts

Customer System. Where the Professional Services shall be performed by accessing the network system of Customer or a thirty- party appointed by Customer (collectively referred to as “Customer System”), Customer shall grant Procyon, its auxiliary personnel and subcontractors prompt and unimpeded access to such system and its components. In case of technical problems with the hardware or software components of Customer System during the Professional Services, Customer will provide expert technical assistance at its own expense. During the Professional Services, Customer will guarantee the availability of at least one employee who is familiar with Customer’s computer systems and processes and who, upon request, will be able to give expert advice and information. Customer shall promptly notify Procyon of any disruptions, shutdowns or disassembly of Customer System or any IT infrastructural changes which could make it harder or impossible for Procyon to perform the Professional Services.

Customer System. Where the Professional Services shall be performed by accessing the network system of Customer or a thirty- third party appointed by Customer (collectively referred to as “Customer System”), Customer shall grant ProcyonTeamViewer, its auxiliary personnel and subcontractors prompt and unimpeded access to such system and its components. In case of technical problems with the hardware or software components of Customer System during the Professional Services, Customer will provide expert technical assistance at its own expense. During the Professional Services, Customer will guarantee the availability of at least one employee who is familiar with Customer’s computer systems and processes and who, upon request, will be able to give expert advice and information. Customer shall promptly notify Procyon TeamViewer of any disruptions, shutdowns or disassembly of Customer System or any IT infrastructural changes which could make it harder or impossible for Procyon TeamViewer to perform the Professional Services.