Customized Products. Any Products that are customized to order, including, but not limited to customized text, images, sizing, shapes, colors, or materials, are not eligible for return or refund once the order has been placed and production has begun. By placing an order for customized Products, you acknowledge that such customized Products are non-returnable and non-refundable due to the unique nature of the customization. Please review and confirm order details carefully before finalizing any orders for customized Products. Treehatch bv does not accept returns or allow refunds on customized orders regardless of any customer satisfaction concerns. We will not remake or replace customized items free of charge except at our sole discretion on a limited case-by-case basis. Customers assume all risk in ordering these customized one-of-a-kind Products.
Appears in 2 contracts
Sources: License Agreement, License Agreement