Common use of Customized Products Clause in Contracts

Customized Products. Minor customization of standard product(s) is allowable. Standard Contract Warranty (Section 5.22) will apply to the customized product(s). Standard products must be approved for the contract. Customizations that alter the basic structure or function, or substantially change the appearance of a standard product are not considered minor and will require written approval from the Department prior to order placement. Eligible Users shall verify the following: Standard product is available through GSA offering (if applicable) or on contract. All warranties, services, terms and conditions applicable for standard products on this contract will be honored in writing by the Manufacturer for customized products. Best value for the customized products (prices, item/service quality, terms and conditions) has been documented. Customized products are subject to the end user’s approval following delivery. Items not conforming to customized specifications may be rejected and customers will not be liable for contractor’s cost. If the contractor approves a conforming item for return, the item may be subject to a re- stocking fee, plus freight charges.

Customized Products. Minor customization of standard product(s) is allowable. Standard Contract Warranty (Section 5.22) will apply to the customized product(s). Standard products must be approved for the contract. Customizations that alter the basic structure or function, or substantially change the appearance of a standard product are not considered minor and will require written approval from the Department prior to order placement. Eligible Users shall verify the following: • Standard product is available through GSA offering (if applicable) or on contract. • All warranties, services, terms and conditions applicable for standard products on this contract will be honored in writing by the Manufacturer for customized products. • Best value for the customized products (prices, item/service quality, terms and conditions) has been documented. Customized products are subject to the end user’s approval following delivery. Items not conforming to customized specifications may be rejected and customers will not be liable for contractor’s cost. If the contractor approves a conforming item for return, the item may be subject to a re- stocking fee, plus freight charges.