Data Export and Deletion. 5.1. Export and Retrieval by Customer During the Subscription Term and subject to the Agreement, Customer can access its Personal Data at any time. Customer may export and retrieve its Personal Data in a standard format. Export and retrieval may be subject to technical limitations, in which case SAP and Customer will find a reasonable method to allow Customer access to Personal Data. 5.2. Deletion Before the Subscription Term expires, Customer may use SAP’s self-service export tools (as available) to perform a final export of Personal Data from the Cloud Service (which shall constitute a "return" of Personal Data). At the end of the Subscription Term, Customer hereby instructs SAP to delete the Personal Data remaining on servers hosting the Cloud Service within a reasonable time period in line with Data Protection Law (not to exceed 6 months) unless applicable law requires retention.
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Sources: General Terms and Conditions for Cloud Services, Cloud Services Agreement, General Terms and Conditions for Cloud Services
Data Export and Deletion. 5.1. Export and Retrieval by Customer During the Subscription Term and subject to the Agreement, Customer can may access its Personal Data at any time. Customer may export and retrieve its Personal Data in a standard format. Export and retrieval may be subject to technical limitations, in which case SAP NS2 and Customer will find a reasonable method to allow Customer access to Personal Data.
. 5.2. Deletion Before the Subscription Term expires, Customer may use SAPSAP NS2’s self-service export tools (as available) to perform a final export of Personal Data from the Cloud Service (which shall constitute a "return" of Personal Data). At the end of the Subscription Term, Customer hereby instructs SAP NS2 to delete the Personal Data remaining on servers hosting the Cloud Service within a reasonable time period in line with Data Protection Law (not to exceed 6 six (6) months) unless applicable law requires retention.
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Sources: Data Processing Agreement