Common use of Data Segregation Clause in Contracts

Data Segregation. Genesys leverages a multi-tenant architecture logically separated at the database level, based on a user’s or organization’s Genesys account. Only authenticated parties are granted access to relevant accounts. New Genesys customers can use the Data Residency Option to choose whether their Content will be stored in Genesys’ on- premises United States or European data centers and third-party cloud providers’ United States, European and Indian regions hosted and replicated in separate regions to meet cross-border data privacy and residency requirements.

Data Segregation. Genesys leverages a multi-tenant architecture logically separated at the database level, based on a user’s or organization’s Genesys account. Only authenticated parties are granted access to relevant accounts. New Genesys customers can use the Data Residency Option to choose whether their Content will be stored in Genesys’ on- on-premises United States or European data centers and third-party cloud providers’ United States, European and Indian regions hosted and replicated in separate regions to meet cross-border data privacy and residency requirements.