Deficient Performance. The County will provide the Contractor with written notice of deficient performance. The Contractor shall remedy any such deficiencies on its next scheduled maintenance visit (following receipt of notification by the County either by phone or by fax) to the facility in question. The Schedule of Deductions, as specified in Attachment C, will aid the County in understanding the cost allocation for the different items that the Contractor will be performing under this Contract. Contractor’s associated cost for each service task identified is specified in the Schedule of Deductions. In the event that the County finds, in a scheduled or random inspection, that the Contractor has not completed the services in accordance with the Contract requirements, monetary deductions will be made against monthly invoices in accordance with Schedule of Deductions section, Attachment C, Item B. The amount of the invoice deduction for an individual service shall not exceed the amount listed in the Schedule of Deductions and it will be subject to proration according to the inspection findings. Proration amount shall be determined upon mutual agreement between Facility Manager and Contractor. County reserves the right to deduct from the payments due or to become due to the Contractor for deficient performance. The amount of such deductions will be based on the extent of the unsatisfactory work. A copy of the inspection record with associated deduction calculation will be furnished to the Contractor. The Contractor shall have ten (10) calendar days to dispute a County claim of deficient performance. Contractor’s notification must be in writing and include Contractor’s rationale in disputing the County’s claim of deficient performance. The following performance standards shall be used to evaluate services: DAMP MOPPING Satisfactory when floor is free of dirt, dust soil, streaks and standing water. DUSTING Satisfactory when surface is free of all cobwebs, dirt, dust, lint and streaks. DUST MOPPING Satisfactory when floor is free of cobwebs, debris, dust and lint. GLASS CLEANING Satisfactory when surface is without film smudges or streaks and has a uniformly bright appearance. LIGHT FIXTURE CLEANING Satisfactory when fixture and lenses (covers) are free of dirt, dust, film insects, lint and streaks. POLICING Satisfactory when all random litter, such as candy wrappers, cigarette butts, papers and etc., has been removed. POLISHING Satisfactory when surface is without deposits, oily films or tarnish and displays a uniformly bright appearance. RECONDITIONING/REFINISHING Satisfactory when surface and finish are bright, clear, glossy and skid resistant, free of scuffmarks and soil and adjacent surfaces are free of incidental residue. SANITIZING Satisfactory when surface is free of filth, odor or ineffective matter. STRIPPING Satisfactory when surface is free of all traces of old finish, embedded dirt, film, marks and stains. SCRUBBING Satisfactory when surface is free of imbedded dirt, film, marks, stains and standing water. CLEANING/SPOT CLEANING Satisfactory when surface is free of all deposits, soil, stains and is substantially free of cleaning marks. SPRAY BUFFING Satisfactory when surface finish is bright, clear and free of scuffmarks and soil and is substantially skid resistant. SWEEPING Satisfactory when surface is free of all debris, dirt and grit, except imbedded dirt. VACUUMING Satisfactory when carpet, fabric or other surface is free of debris, dust, loose threads and non-film soil. WET MOPPING Satisfactory when floor is free of dirt, dust, film, soil streaks and standing water.
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Deficient Performance. The County will provide the Contractor with written notice of deficient performance. The Contractor shall remedy any such deficiencies on its next scheduled maintenance visit (following receipt of notification by the County either by phone or by fax) to the facility in question. The Schedule of Deductions, as specified in Attachment C, will aid the County in understanding the cost allocation for the different items that the Contractor will be performing under this Contract. Contractor’s associated cost for each service task identified is specified in the Schedule of Deductions. In the event that the County finds, in a scheduled or random inspection, that the Contractor has not completed the services in accordance with the Contract requirements, monetary deductions will be made against monthly invoices in accordance with Schedule of Deductions section, Attachment C, Item B. The amount of the invoice deduction for an individual service shall not exceed the amount listed in the Schedule of Deductions and it will be subject to proration according to the inspection findings. Proration amount shall be determined upon mutual agreement between Facility Manager and Contractor. County reserves the right to deduct from the payments due or to become due to the Contractor for deficient performance. The amount of such deductions will be based on the extent of the unsatisfactory work. A copy of the inspection record with associated deduction calculation will be furnished to the Contractor. The Contractor shall have ten (10) calendar days to dispute a County claim of deficient performance. Contractor’s notification must be in writing and include Contractor’s rationale in disputing the County’s claim of deficient performance. The following performance standards shall be used to evaluate services: DAMP MOPPING Satisfactory when floor is free of dirt, dust soil, streaks and standing water. DUSTING Satisfactory when surface is free of all cobwebs, dirt, dust, lint and streaks. DUST MOPPING Satisfactory when floor is free of cobwebs, debris, dust and lint. GLASS CLEANING Satisfactory when surface is without film smudges or streaks and has a uniformly bright appearance. LIGHT FIXTURE CLEANING Satisfactory when fixture and lenses (covers) are free of dirt, dust, film insects, lint and streaks. POLICING Satisfactory when all random litter, such as candy wrappers, cigarette butts, papers and etc., has been removed. POLISHING Satisfactory when surface is without deposits, oily films or tarnish and displays a uniformly bright appearance. RECONDITIONING/REFINISHING Satisfactory when surface and finish are bright, clear, glossy and skid resistant, free of scuffmarks and soil and adjacent surfaces are free of incidental residue. SANITIZING Satisfactory when surface is free of filth, odor or ineffective matter. STRIPPING Satisfactory when surface is free of all traces of old finish, embedded dirt, film, marks and stains. SCRUBBING Satisfactory when surface is free of imbedded dirt, film, marks, stains and standing water. CLEANING/SPOT CLEANING Satisfactory when surface is free of all deposits, soil, stains and is substantially free of cleaning marks. SPRAY BUFFING Satisfactory when surface finish is bright, clear and free of scuffmarks and soil and is substantially skid resistant. SWEEPING Satisfactory when surface is free of all debris, dirt and grit, except imbedded dirt. VACUUMING Satisfactory when carpet, fabric or other surface is free of debris, dust, loose threads and non-film soil. WET MOPPING Satisfactory when floor is free of dirt, dust, film, soil streaks and standing water.
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Deficient Performance. The County will provide the Contractor with written notice of deficient performance. The Contractor shall remedy any such deficiencies on its next scheduled maintenance visit (following receipt of notification by the County either by phone or by fax) to the facility in question. The Schedule of Deductions, as specified in Attachment C, will aid the County in understanding the cost allocation for the different items that the Contractor will be performing under this Contract. Contractor’s associated cost for each service task identified is specified in the Schedule of Deductions. In the event that the County finds, in a scheduled or random inspection, that the Contractor has not completed the services in accordance with the Contract requirements, monetary deductions will be made against monthly invoices in accordance with Schedule of Deductions section, Attachment C, Item B. The . Be advised that the amount of the invoice deduction for an individual service shall not may exceed the amount listed in the Schedule of Deductions and it will be subject to proration according to the inspection findings. Proration amount shall be determined upon mutual agreement between Facility Manager and ContractorDeductions. County reserves the right to deduct from the payments due or to become due to the Contractor for deficient performance. The amount of such deductions will be based on the extent of the unsatisfactory work. A copy of the inspection record with associated deduction calculation will be furnished to the Contractor. The Contractor shall have ten (10) calendar days to dispute a County claim of deficient performance. Contractor’s notification must be in writing and include Contractor’s rationale in disputing the County’s claim of deficient performance. The following performance standards shall be used to evaluate services: DAMP MOPPING Satisfactory when floor is free of dirt, dust soil, streaks and standing water. DUSTING Satisfactory when surface is free of all cobwebs, dirt, dust, lint and streaks. DUST MOPPING Satisfactory when floor is free of cobwebs, debris, dust and lint. GLASS CLEANING Satisfactory when surface is without film smudges or streaks and has a uniformly bright appearance. LIGHT FIXTURE CLEANING Satisfactory when fixture and lenses (covers) are free of dirt, dust, film insects, lint and streaks. POLICING Satisfactory when all random litter, such as candy wrappers, cigarette butts, papers and etc., has been removed. POLISHING Satisfactory when surface is without deposits, oily films or tarnish and displays a uniformly bright appearance. RECONDITIONING/REFINISHING Satisfactory when surface and finish are bright, clear, glossy and skid resistant, free of scuffmarks and soil and adjacent surfaces are free of incidental residue. SANITIZING Satisfactory when surface is free of filth, odor or ineffective matter. STRIPPING Satisfactory when surface is free of all traces of old finish, embedded dirt, film, marks and stains. SCRUBBING Satisfactory when surface is free of imbedded dirt, film, marks, stains and standing water. CLEANING/SPOT CLEANING Satisfactory when surface is free of all deposits, soil, stains and is substantially free of cleaning marks. SPRAY BUFFING Satisfactory when surface finish is bright, clear and free of scuffmarks and soil and is substantially skid resistant. SWEEPING Satisfactory when surface is free of all debris, dirt and grit, except imbedded dirt. VACUUMING Satisfactory when carpet, fabric or other surface is free of debris, dust, loose threads and non-film soil. WET MOPPING Satisfactory when floor is free of dirt, dust, film, soil streaks and standing water.
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