Delivery Service. 7.1 Delivery during regular business hours is deemed to be from Monday to Friday excluding statutory Federal or Provincial holidays between the hours of 9:00 AM and 5:00 PM local time. 7.2 CEVA will furnish one (1) driver to perform the pick-up or delivery service. Regular pick- up or delivery service excludes sorting, packing or labeling of the Customer’s shipments by the driver. Extra help can be arranged for an additional fee as stipulated on the CEVA Accessorial Charges. 7.3 Additional services including but not limited to; Tailgate, Appointment Delivery, Extra Labour and Storage service can be provided upon request for an additional fee per delivery or pick-up as stipulated on the CEVA Accessorial Charges. 7.4 Residential, weekend or after regular business hours service is available, subject to additional charges. 7.5 Oversize and overweight shipments as determined by CEVA may be subject to delay due to loading limitations of transportation equipment. Oversize and overweight items will also be subject to additional charges if it is not possible to include any such shipment with other general cargo in the transportation equipment.
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Sources: Terms and Conditions, Transportation Agreement