DESTINATION AGENT SERVICES. The Services listed below must be provided by our agents (i) Pre-alerts; Glens Removals & Storage will make sure agent has all information prior to arrival of shipment. (ii) Agent shall notify Glens Removals & Storage in writing if all documents needed are in order before the freight arrival at the Destination Country. (iii) Agent to perform all customs clearance procedures according to the destination country’s laws and regulations (iv) Agent shall prepay port charges on behalf of the Transferee and invoice him directly upon confirmation of the same first. (v) Agent shall notify Glens Removals & Storage in writing of any duties, taxes or inspection fees for its corresponding approval. (vi) Agent shall present back up documentation for any additional charges that have to be paid (duties and taxes, THC, bonded warehouse, etc). (vii) Agent must keep Glens Removals & Storage notified in writing of actual customs clearance process. (viii) If local customs representatives have inspected the Shipment, Agent shall report to Glens Removals & Storage in writing within twenty-four (24) hours. (ix) Transport from Airport / Seaport of Arrival. (x) Agent shall coordinate transport from the airport/seaport, unless provided by the steamship line. (xi) Agent shall verify all container seals upon arrival and at time of delivery to ensure each container has not been opened during transit. If any container seals do not match or has been broken, Agent will notify Glens Removals & Storage immediately in writing. (xii) As soon as the Shipment is received; agent shall notify Glens Removals & Storage in writing. (xiii) Agent shall notify Glens Removals & Storage in writing of the scheduled delivery date. (xiv) Agent shall notify Glens Removals & Storage in writing of any delays, damages, or losses to the Goods during the Shipment no more than (2) Business Day of Agent’s discovery; such delays, damages or losses will also be noted on the delivery inventory or delivery receipt. (xv) Agent shall deliver appropriate shipping documents to the Transferee at time of delivery, including copies of the descriptive inventory. (xvi) Transferees declining unpacking services must state and sign on the delivery documents. (xvii) If transferees require reassembly of disassembled items (tables, desk units, shelf units, as examples), that do not require special tools or third party services, this service must be provided by the agent. (xviii) Un-crating at no additional charges. (xix) In case any special services are required upon delivery to client’s address and unless otherwise instructed by Glens Removals & Storage, Agent must bill transferee directly for the extra charges. (xx) Agent shall forward all “Delivery Documents” to Glens Removals & Storage within three (3) Business Days of delivery of the Shipment to the Transferee. “Delivery Documents” include the signed inventory, notification of damage or loss, and Agent’s invoice. (xxi) Agent shall offer basic claims assistance to the Transferee and immediately notify Glens Removals & Storage.
Appears in 1 contract
Sources: Service Level Agreement
DESTINATION AGENT SERVICES. The Services listed service defined below must be provided by our agents
(i) Pre-alerts; Glens Removals & Storage : - Arrival and customs clearance - Agent will make sure agent has all information prior to arrival of shipment.
(ii) Agent shall notify Glens Removals & Storage STREFF in writing if all documents needed are in order before the of freight arrival at the Destination Country.
(iii) Agent to perform all customs destination country - Customs clearance procedures according to the destination country’s laws and regulations
(iv) Agent shall - Unless otherwise requested, agent will prepay port charges on behalf of the Transferee transferee and - invoice him directly upon confirmation of the same first.
(v) - Agent shall will notify Glens Removals & Storage STREFF in writing of any duties, taxes or inspection fees for its - corresponding approval.
(vi) , - Agent shall will present back up documentation for any additional charges that have to be paid - (duties and duties, taxes, THC, bonded warehouse, etc).
(viiwarehouse etc ) - Agent must keep Glens Removals & Storage STREFF notified in writing of actual customs clearance process.
(viii) , - If local customs representatives have inspected the Shipmentshipment, Agent shall agent will report to Glens Removals & Storage STREFF - in writing within twenty-four (24) 24 hours.
(ix) Transport . - Drayage from Airport / Seaport airport/seaport of Arrival.
(x) arrival - Agent shall will coordinate transport drayage from the airport/seaport, seaport unless provided by the steamship - line.
(xi) , - Agent shall will verify all container seals upon arrival and at time of delivery to ensure each - container has not been opened during transit. If any container seals do not match or has have - been broken, Agent agent will notify Glens Removals & Storage STREFF immediately in writing.
(xii) . - As soon as the Shipment shipment is received; : agent shall will notify Glens Removals & Storage STREFF in writing.
(xiii) writing DESTINATION DELIVERY SERVICE Agent shall will notify Glens Removals & Storage STREFF in writing of the scheduled delivery date.
(xiv) dates Agent shall will notify Glens Removals & Storage STREFF in writing of any delays, damages, damages or losses to the Goods goods during the Shipment shipment no more than (2) Business Day 2 business day of Agentagent’s discovery; such delays, delays damages or losses will also be noted on the delivery inventory packing list or delivery receipt.
(xv) report Agent shall will deliver appropriate shipping documents to the Transferee transferee at time of delivery, delivery including copies of the descriptive inventory.
(xvi) packing list. Transferees declining unpacking services must state and sign on the delivery documents.
(xvii) documents If transferees require Transferee requires reassembly of disassembled items (tables, desk unitsunit, shelf units, as examples), example) that do not require special tools or third party services, this service must be provided by the agent.
(xviii) Un-crating . Uncrating at no additional charges.
(xix) charges In case any special services are required upon delivery to client’s address and unless otherwise instructed by Glens Removals & StorageSTREFF, Agent agent must bill transferee directly for the extra charges.
(xx) charges Agent shall will forward all “Delivery Documents” delivery documents to Glens Removals & Storage STREFF within three (3) Business Days of delivery 3 business of the Shipment shipment to the Transfereetransferee. “The Delivery Documents” Documents include the signed inventorypacking list, notification of damage or loss, and Agentagent’s invoice.
(xxi) . Agent shall will offer basic claims assistance to the Transferee transferee and immediately notify Glens Removals & Storagein writing STREFF. BILLING PROCEDURES Billing procedures Agent will submit an invoice to STREFF within 15 business days following the completion of services rendered to STREFF for processing and payment. All payment are to be made in USD or in EUR (Local Suppliers only), knowing that FIDI rules apply. INSURANCE Agent must have all corresponding insurance policies required to handle all household goods shipments, including personal injury, liability and completed operations covering bodily injury, personal injury and property damage. Agent is responsible for maintaining limits of all risk property insurance that is adequate to cover full insurance value of all shipments.
Appears in 1 contract
Sources: Service Level Agreement
DESTINATION AGENT SERVICES. The Services listed below must be provided by our agents
(i) Pre-alerts; Glens Removals & Storage ▇▇▇▇▇▇▇▇▇▇▇ will make sure agent has all information prior to arrival of shipment.
(ii) Agent shall notify Glens Removals & Storage Stuttafords (Z) Ltd in writing if all documents needed are in order before the freight arrival at the Destination Country.
(iii) Agent to perform all customs clearance procedures according to the destination country’s laws and regulations
(iv) Agent shall prepay port charges on behalf of the Transferee and invoice him directly upon confirmation of the same first.
(v) Agent shall notify Glens Removals & Storage Stuttafords (Z) Ltd in writing of any duties, taxes or inspection fees for its corresponding approval.
(vi) Agent shall present back up documentation for any additional charges that have to be paid (duties and taxes, THC, bonded warehouse, etc).
(vii) Agent must keep Glens Removals & Storage Stuttafords (Z) Ltd notified in writing of actual customs clearance process.
(viii) If local customs representatives have inspected the Shipment, Agent shall report to Glens Removals & Storage Stuttafords (Z) Ltd in writing within twenty-four (24) hours.
(ix) Transport from Airport / Seaport of Arrival.
(x) Agent shall coordinate transport from the airport/seaport, unless provided by the steamship line.
(xi) Agent shall verify all container seals upon arrival and at time of delivery to ensure each container has not been opened during transit. If any container seals do not match or has been broken, Agent will notify Glens Removals & Storage Stuttafords (Z) Ltd immediately in writing.
(xii) As soon as the Shipment is received; agent shall notify Glens Removals & Storage Stuttafords (Z) Ltd in writing.
(xiii) Agent shall notify Glens Removals & Storage Stuttafords (Z) Ltd in writing of the scheduled delivery date.
(xiv) Agent shall notify Glens Removals & Storage Stuttafords (Z) Ltd in writing of any delays, damages, or losses to the Goods during the Shipment no more than (2) Business Day of Agent’s discovery; such delays, damages or losses will also be noted on the delivery inventory or delivery receipt.
(xv) Agent shall deliver appropriate shipping documents to the Transferee at time of delivery, including copies of the descriptive inventory.
(xvi) Transferees declining unpacking services must state and sign on the delivery documents.
(xvii) If transferees require reassembly of disassembled items (tables, desk units, shelf units, as examples), that do not require special tools or third party services, this service must be provided by the agent.
(xviii) Un-crating at no additional charges.
(xix) In case any special services are required upon delivery to client’s address and unless otherwise instructed by Glens Removals & Storage▇▇▇▇▇▇▇▇▇▇▇ (Z) Ltd, Agent must bill transferee directly for the extra charges.
(xx) Agent shall forward all “Delivery Documents” to Glens Removals & Storage Stuttafords (Z) Ltd within three (3) Business Days of delivery of the Shipment to the Transferee. “Delivery Documents” include the signed inventory, notification of damage or loss, and Agent’s invoice.
(xxi) Agent shall offer basic claims assistance to the Transferee and immediately notify Glens Removals & Storage.▇▇▇▇▇▇▇▇▇▇▇
Appears in 1 contract
Sources: Service Level Agreement