Common use of Details of Service Clause in Contracts

Details of Service. The Defective Product must be returned to Lenovo using the in-the-box instructions shipped with the Replacement Product. Defective Product must be returned in the same box as the Replacement Product was delivered within 7 (seven) calendar days of receiving the Replacement Product. In the event you fail to ship your Defective Product within seven (7) calendar days of the delivery date of the Replacement Product, you agree to pay an amount equivalent to current retail value of the Replacement Product as notified to you by Lenovo. Your Defective Product must be returned to Lenovo without any in-box or out-of-box accessories (i.e. charger, keyboard). You are responsible for removing any SIM or storage cards from the Defective Product. Lenovo accepts no liability for failure by the customer to observe this provision. A Product does not qualify for this Service if, after we receive it, there is evidence of any of the exclusions detailed in section 3 to this Agreement or the Product does not show any hardware failure. In the event your Product is determined as excluded from this Service and you are not entitled to the Service you agree to pay the full value of the Replacement Product if any that we specify to you, within fifteen (15) calendar days of notification to you. This Service may not be available for up to thirty (30) days after your purchase of the Service.

Appears in 3 contracts

Sources: Onsite Advanced Exchange Services Agreement, Onsite Advanced Exchange Services Agreement, Onsite Advanced Exchange Services Agreement