DETECTION OF DEFECTS. The Consumer is obliged to conduct an acceptance inspection for the faultless quality of the Product. If, in the Consumer's opinion, there is a defect in the Product, the defective Product must not be installed. The Consumer shall immediately or within a maximum period of two (2) months from the date when the Guaranteed Defect was found, notify the Supplier (see Supplier contact details at the end of the Guarantee) of the Guaranteed Defect in writing attaching the following: (a) The original purchase invoice or other proof of purchase (b) A list of the number of pieces and the size of each piece for which the claim is made (c) Pictures showing the issue of damage from all angles and pictures of entire deck overview The Consumer has also the obligation to retain the defective Product, prevent further damage and give the Supplier and/or the Manufacturer an occasion to inspect the Product. It is the Consumer's duty to prove that the Product is defective and the defect is regarded as Guaranteed Defect.
Appears in 3 contracts
Sources: Distributor Guarantee Agreement, Distributor Guarantee Agreement, Distributor Guarantee Agreement