Dispute Management. In the event where Bank One, a user of the MauCAS Instant Payment System Operating Rules (hereinafter referred to as ‘Maucas’), is involved in any dispute with a Customer arising in connection with the MauCas Rules which cannot be settled between the parties should refer to the dispute resolution process as established in the MauCas Rules. Initially, any dispute arising in connection with the Rules shall be resolved amicably by the Parties. While the dispute is being addressed, both parties are required to continue fulfilling their obligations under the MauCas Rules. The Bank is responsible for attempting to resolve the conflict, prioritizing the preservation of their ongoing relationship. Any dispute which cannot be settled by negotiation between the Parties may be referred to a court of appropriate jurisdiction in Mauritius.
Appears in 2 contracts
Sources: Individual Accounts Terms & Conditions, Corporate Accounts Terms & Conditions