Common use of Dispute Management Clause in Contracts

Dispute Management. 13.1 Frog and the Customer shall use all reasonable endeavours to negotiate in good faith and settle amicably any dispute that may arise out of or in connection with this Agreement through negotiations between Representatives of the parties, who have authority to settle the same. 13.2 Notwithstanding anything contained hereunder, the Customer agrees and acknowledges that no dispute resolution or litigation will be pursued by the Customer for any breach of these Terms until and unless ▇▇▇▇ has had an opportunity to cure any alleged breach. The Customer agrees to provide Frog with a detailed description of any alleged failure and a description of the steps that the Customer understands must be taken by Frog to resolve the failure. Frog shall have thirty (30) days from its receipt of the Customer’s notice to complete the cure. 13.3 If appropriate Representatives of the parties cannot settle any such dispute amicably through ordinary negotiations, the dispute shall be referred to the Managing Directors (or equivalent) of each party who shall meet in order to resolve the dispute. 13.4 If any dispute is not resolved within 30 days (or such longer period as may be mutually agreed) of such referral to the Managing Directors (or equivalent) then the dispute, at the election of either party, may be submitted to a court of competent jurisdiction, or if the parties otherwise agree, some other alternative dispute resolution forum.

Appears in 2 contracts

Sources: Terms and Conditions, Terms and Conditions