Dispute Process. Most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting our customer service department or through our website. If the customer service department is unable to resolve a complaint you may have to your satisfaction or if CenturyLink has not been able to resolve a dispute it has with you after attempting to do so informally, then we each agree to resolve those disputes through binding arbitration or small claims court, instead of in courts of general jurisdiction.
Appears in 3 contracts
Sources: Centurylink Prism Tv Services Subscriber Agreement, Subscriber Agreement, Centurylink Prism Tv Services Subscriber Agreement