Common use of DISPUTE SETTLEMENT PROCEDURE Clause in Contracts

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: (i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: (ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. (iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. (v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. (vi) Whilst the above procedure is being affected, work shall continue normally. (vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: • The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable, if the employee/s request such representation. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. viv) Whilst the above procedure is being affected, work shall continue normally. viivi) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further ; further, that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, it . It is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employeeEmployee/s or accredited employees Employees' representative wishing to raise any matter affecting the employee/s shall: (i) Initially raise the matter with the employeeEmployee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employeeEmployee/s or representatives shall, shall then: (ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee Employee representative has been involved, the employee Employee representative will then;: (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. (iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five 5 working days, at which level a conference of the parties shall be convened without delay. (v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. (vi) Whilst the above procedure is being affected, work shall continue normally. (vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: • The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests interest of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, possible and it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: : a) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) i. Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) . Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) . Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. ivb) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association General Manager and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. vc) In the absence of agreement, either party may refer the matter to the New South Wales Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vid) Whilst the above procedure is being affected, work shall continue normally. viie) All parties subject to the industrial rights of the parties shall strictly observe all recommendations, orders orders, and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the partiesWales.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed pres cribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputesdis putes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the Industrial Relations Commission Commis sion of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: (i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: (ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. (iv) Should negotiations as prescribed in (aI) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association senior executive officer of the Company and the State Secretary of the relevant Union within five working days, at which level a conference of the parties shall be convened without delay. (v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. (vi) Whilst the above procedure is being affected, work shall continue normallyand the status quo remain. (vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, it . It is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: ; i) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall:; ia) Initially raise the matter with the employee/s immediate supervisor/foreperson. If within 1 full working day agreement is not reached at this level, level the employee/s or representatives shall, representative shall then: iib) Raise the matter with the Company Manager or his representative. If within 2 full working days agreement is not reached at this level and an employee representative has been involved, the employee representative will then;: iiic) Be provided with telephone facilities to speak to an official of the Union union and request representation at a further conference to be held at a date and time mutually acceptable. iv) . Should negotiations as prescribed in (ai) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary state secretary of the Union within five (5) working days, at which level a conference of the parties shall be convened without delay. viii) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales NSW for resolution by conciliation and/or arbitrationresolution. viiv) Whilst the above procedure is being affectedeffected, work shall continue normally. vii) . All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales NSW shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests interest of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, possible and it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: : (a) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: (i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: (ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv(b) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association General Manager and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v(c) In the absence of agreement, either party may refer the matter to the New South Wales Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi(d) Whilst the above procedure is being affected, work shall continue normally. vii(e) All parties subject to the industrial rights of the parties shall strictly observe all recommendations, orders orders, and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the partiesWales.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: : a) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) i. Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) . Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) . Be provided with telephone facilities to speak to an official of the Union and request representation representative at a further conference to be held at a date and time mutually acceptable. ivb) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association Managing Director and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. vc) In the absence of agreement, either party may refer the matter to the New South Wales Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vid) Whilst the above procedure is being affected, work shall continue normally. viie) All parties subject to the industrial rights of the parties shall strictly observe all recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the partiesWales.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: (i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: (ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then;: (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. (iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. (v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. (vi) Whilst the above procedure is being affected, work shall continue normally. (vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: • The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: : a) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Australian Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or and / or directions of the Australian Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: • The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: : (a) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially : initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, shall then: ii) Raise ; raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) ; Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv(b) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union or his/her nominee within five working days, at which level a conference of the parties shall be convened without delay. v(c) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi(d) Whilst the above procedure is being affectedeffected, work shall continue normally. vii(e) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the partiesparties shall strictly observe all recommendations, orders and/or directions of the Australian Industrial Relations Commission.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further dis pute; further, that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, it . It is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employeeEmployee/s or accredited employees Employees' representative wishing to raise any matter affecting the employee/s shall: (i) Initially raise the matter with the employeeEmployee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employeeEmployee/s or representatives shall, shall then: (ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee Employee representative has been involved, the employee Employee representative will then;: (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. (iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five 5 working days, at which level a conference of the parties shall be convened without delay. (v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. (vi) Whilst the above procedure is being affected, work shall continue normally. (vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties Parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties Parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties Parties agree to strictly adhere to the dispute settlement procedure as follows: The employeeEmployee/s or accredited employees Employees' representative wishing to raise any matter affecting the employeeEmployee/s shall: (i) Initially raise the matter with the employeeEmployee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employeeEmployee/s or representatives shall, then: (ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee Employee representative has been involved, the employee Employee representative will then;: (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. (iv) Should negotiations as prescribed in (ai) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five 5 working days, at which level a conference of the parties Parties shall be convened without delay. (v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. (vi) Whilst the above procedure is being affected, work shall continue normally. (vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties Parties subject to the industrial rights of the partiesParties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: : (a) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: (i) Initially initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: (ii) Raise raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; (iii) Be be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv(b) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v(c) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi(d) Whilst the above procedure is being affected, work shall continue normally. vii(e) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) I. Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) II. Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) III. Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) IV. Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) V. In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) VI. Whilst the above procedure is being affected, work shall continue normally. vii) VII. All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further ; further, that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, it . It is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employeeEmployee/s or accredited employees Employees' representative wishing to raise any matter affecting the employee/s shall: (i) Initially Initia lly raise the matter with the employeeEmployee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employeeEmployee/s or representatives shall, shall then: (ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee Employee representative has been involved, the employee Employee representative will then;: (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. (iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five 5 working days, at which level a conference of the parties shall be convened without delay. (v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. (vi) Whilst the above procedure is being affected, work shall continue normally. (vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests interest of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, possible and it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: , in the case of any dispute not relating to termination of employment: (a) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: (i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: (ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv(b) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association General Manager and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v(c) In the absence of agreement, either party may refer the matter to the New South Wales Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi(d) Whilst the above procedure is being affected, work shall continue normally. vii) . All parties subject to the industrial rights of the parties shall strictly observe all recommendations, orders orders, and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the partiesWales.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental fundamenta1 objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: : a) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) i. Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then:; ii) . Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) . Be provided with telephone facilities to speak to an any official of the Union or other authority and request representation at a further conference to be held at a date and time mutually acceptable. ivb) If the Company has an issue with the general application of the EBA or issues with overall conditions which are outside of normal management of staff, then management will use the consultation facility within the EBA. c) Should negotiations as prescribed in (a) or (b) above fail, the matter (where appropriate) ), shall be referred to the Director of the Company and key interested parties within five working days. The key parties may include the National Electrical Contractors Association and the State Secretary of the Union within five working dayscovering the employee should the issue have any direct impact to these groups. If the dispute directly involves a customer’s site, at which level the customer may be included as a conference of the parties shall be convened without delaykey party. vd) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vie) Whilst the above procedure is being affected, work shall continue normally. viif) All recommendations, orders orders, and/or directions of the Industrial Relations Commission of New South Wales NSW shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. (a) The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests interest of both parties to achieve prompt resolution of disputes. . (b) The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, possible and it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: : (c) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) i. Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) . Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) . Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv(d) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association General Manager and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v(e) In the absence of agreement, either party may refer the matter to the New South Wales Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi(f) Whilst the above procedure is being affected, work shall continue normally. vii(g) All parties subject to the industrial rights of the parties shall strictly observe all recommendations, orders orders, and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the partiesWales.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: (i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: (ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. (iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. (v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. (vi) Whilst the above procedure is being affected, work shall continue normally. (vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this the Agreement is to eliminate lost time in the event of a dispute. Further dispute and further agree that it is in the best interests of both parties to achieve prompt resolution of disputesresolve disputes quickly. The This can be achieved most effective procedure to achieve this, is for effectively if the responsibility for resolution to remain remains as close to the source as is possible, it is with this . With these aims uppermost in mind that mind, the parties agree to adhere strictly adhere to the following dispute settlement procedure as follows: procedure: a) The employee/s employee(s) or accredited employees employee representative wishing to raise any matter affecting the employee/s shallemployee(s) will: i) Initially i. first raise the matter with the employee/s ’s immediate supervisor/supervisor or foreperson. ii. If agreement is not reached at this level, the employee/s employee(s) or representatives shall, then: ii) Raise their representative will then raise the matter with the Company Manager or his representative. iii. If agreement is not reached at this level and an employee representative has been involvedthe employee(s) wish to ask for the assistance of the Union, the employee(s) or employee representative will then; iii) Be be provided with telephone facilities access to speak to an official of the Union and request representation at a further conference between the Union and Company senior management to be held at a mutually acceptable date and time mutually acceptabletime. ivb) Should negotiations as If the dispute is not resolved within five working days through the negotiation process prescribed in (a) above fail), either party may refer the matter (where appropriate) shall be referred to a conference between the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level Union. If the matter is referred in this way a conference of the parties shall will be convened without delay. This step is not compulsory. vc) In If no agreement can be achieved through the absence of agreementabove processes, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vid) Whilst the above procedure is procedures are being affectedfollowed, work shall continue normally. viie) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall will be strictly observed by all parties parties, subject to the industrial normal appeal rights of the partiesor other legal rights available to them.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employeeEmployee/s or accredited employees Employees representative wishing to raise any matter affecting the employeeEmployee/s shall: i) Initially raise initially ra ise the matter with the employeeEmployee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employeeEmployee/s or representatives shall, then: ii) Raise raise the matter with the Company DRML Manager or his representative. If agreement is not reached at this level and an employee Employee representative has been involved, the employee Employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost uppermo st in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee emp loyee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, it is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employee/s or representatives shall, then: ii) Raise the matter with the Company Manager or his representative. If agreement is not reached at this level and an employee representative has been involved, the employee representative will then; iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Silcar High Voltage and Electrical Contractors Association Services Business Unit Senior Management and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. v) In the absence of agreement, either party may refer the matter to the NSW Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. vi) Whilst the above procedure is being affected, work shall continue normally. vii) All recommendations, orders and/or directions of the NSW Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute. Further ; further, that it is in the best interests of both parties to achieve prompt resolution of disputes. The most effective procedure to achieve this, is for the responsibility for resolution to remain as close to the source as is possible, it . It is with this uppermost in mind that the parties agree to strictly adhere to the dispute settlement procedure as follows: The employeeEmployee/s or accredited employees Employees representative wishing to raise any matter affecting the employeeEmployee/s shall: (i) Initially initially raise the matter with the employeeEmployee/s immediate supervisor/foreperson. If agreement is not reached at this level, the employeeEmployee/s or representatives shall, then: (ii) Raise raise the matter with the Company DRML Manager or his representative. If agreement is not reached at this level and an employee Employee representative has been involved, the employee Employee representative will then;: (iii) Be provided with telephone facilities to speak to an official of the Union and request representation at a further conference to be held at a date and time mutually acceptable. (iv) Should negotiations as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties shall be convened without delay. (v) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitration. (vi) Whilst the above procedure is being affected, work shall continue normally. (vii) All recommendations, orders and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to the industrial rights of the parties.

DISPUTE SETTLEMENT PROCEDURE. The parties company and the employees agree that one of the fundamental objectives of this Agreement Award is to eliminate lost time in the event of a dispute. Further Further, we agree that it is in the best interests of both parties Company and the employees to achieve prompt resolution of disputes. The most effective procedure to achieve this, this is for the responsibility for resolution to remain as close to the source as is possible, it . It is with this uppermost in mind that the parties company and the employees agree to strictly adhere to the dispute settlement procedure as follows: - (a) The employee/s or accredited employees representative wishing to raise any matter affecting the employee/s shall: (i) Initially raise the matter with the employee/s immediate supervisor/foreperson. If within 1 full working day agreement is not reached at this level, the employee/s or representatives shall, representative shall then: (ii) Raise the matter with the Company Manager company manager or his representative. If within a further 2 full working days agreement is not reached at this level and an employee representative has been involved, the employee representative will then;: (iii) Be provided with telephone facilities to speak to an official of the Union union and request representation at a further conference to be held at a date and time mutually acceptable. iv(b) Should negotiations negotiation as prescribed in (a) above fail, the matter (where appropriate) shall be referred to the National Electrical Contractors Association and the State Secretary of the Union within five working days, at which level a conference of the parties company and the employee/s shall be convened without delay. v(c) In the absence of agreement, either party may refer the matter to the Industrial Relations Commission of the New South Wales for resolution by conciliation and/or arbitrationresolution. vi(d) Whilst the above procedure is being affectedcarried out, work shall continue normally. vii(e) All recommendations, orders order and/or directions of the Industrial Relations Commission of New South Wales shall be strictly observed by all parties subject to company and the industrial rights of the partiesemployees.