Common use of DISPUTE SETTLEMENT PROCEDURE Clause in Contracts

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 15 contracts

Sources: Workplace Agreement, Labour Hire Agreement, Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person If a dispute relates to: (a) a matter arising under the Agreement; or (b) the NES; this clause sets out procedures to act on their behalf including an employee representativesettle the dispute. 11.2 Subject An Employee who is a party to 11.7 below, where an employee the dispute may appoint a representative is involved, he or she shall be allowed for the necessary time during working hours to interview purposes of the employee/s and the supervisorprocedures in this term. 11.3 If In the matter is not resolved first instance, the parties to the dispute must try to resolve the dispute at such a meeting further the workplace level, by discussions involving more senior management between the Employee or Employees and the employee representative will take placerelevant supervisors and/or management. 11.4 The employee representative shall be allowed, If discussions at a place designated by the Companyworkplace level do not resolve the dispute, a reasonable period of time during working hours party to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company dispute may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationFair Work Commission. 11.6.3 If conciliation fails 11.5 The Fair Work Commission may deal with the dispute in 2 stages: (a) the Fair Work Commission will first attempt to resolve the matter in dispute as it considers appropriate, including by mediation, conciliation, expressing an opinion or making a recommendation; and (b) if the Fair Work Commission is unable to resolve the dispute at the first stage, the Fair Work Commission may then: (i) arbitrate the dispute; and (ii) make a determination that is binding on the parties. If Fair Work Commission arbitrates the dispute, it may also use the powers that are available to it under the Act. A decision that Fair Work Commission makes when arbitrating a dispute is a decision for the purpose of Division 3 of Part 5.1 of the Act. Therefore, an appeal may be made against the decision. 11.6 While the parties shall jointly are trying to resolve the dispute using the procedures in this term: (a) an Employee must continue to perform his or individually refer her work as he or she would normally unless he or she has a reasonable concern about an imminent risk to his or her health or safety; and (b) an Employee must comply with a direction given by the matter Employer to perform other available work at the same workplace, or at another workplace, unless: (i) the work is not safe; or (ii) applicable occupational health and safety legislation would not permit the work to be performed; or (iii) the work is not appropriate for the Employee to perform; or (iv) there are other reasonable grounds for the Employee to refuse to comply with the direction. 11.7 The Parties to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ dispute agree to be bound by a decision made by Fair Work Commission in accordance with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed herethis term.

Appears in 4 contracts

Sources: Employee Agreement, Employee Agreement, Employee Agreement

DISPUTE SETTLEMENT PROCEDURE. The a) In the event that a dispute arises over the application of this agreement the following procedure for the avoidance or resolution of disputes shall apply: (i) The parties are committed to trying to resolve disputes at the workplace level and all efforts shall be made by the parties to do so. 11.1 (ii) The employee/s concerned shall will first meet and confer with their immediate supervisor. The employee/s may choose to appoint another person to act on their behalf including an employee representativebehalf. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 (iii) If the matter is not resolved at such a meeting the parties will arrange further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representativeappropriate. The employee may choose to invite an alternative or more senior employee a representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer (iv) If the matter to a more senior level or it is agreed that such a reference would cannot resolve be resolved directly between the matter the parties shall jointly or individually parties, either party may refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If by conciliation fails and/or arbitration. The commission must attempt to resolve the matter in dispute the parties shall jointly or individually through conciliation before either party may refer the matter for determination by arbitration. In attempting to resolve the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ matter during conciliation, the commission may make recommendations to either party about a matter in dispute. (v) Where the Commission is dealing with AIRC member ▇▇ ▇▇▇▇▇ a dispute over the application of this agreement, whether through conciliation or arbitration, the commission shall, in such a manner as it considers appropriate, carefully and MAG Gay as quickly inquire into and investigate the dispute and all matters affecting the merits, and right settlement of the dispute. (vi) Where the Commission is requested by either party to arbitrate in a substitute if dispute over the first mentioned member is unavailableapplication of this agreement, the Commission shall be bound by the procedures set out in Section 109 and 110 of the Workplace Relations Act 1996 and shall have the powers set out in Section 111 of the Workplace Relations Act 1996. The substitutes shall employee, their representative, and the employer agree to be called on bound by the decision of the Commission. (vii) While the parties are attempting to resolve the matter, each employee will continue to work in accordance with this agreement and their contract of employment unless the order they are listed hereemployee had reasonable concern about an imminent risk to his/her health or safety. Subject to relevant provisions of any state or territory occupational health and safety law, the employee must not unreasonably fail to comply with a direction by his or her employer to perform other available work that is safe and appropriate for the employer to perform.

Appears in 3 contracts

Sources: Collective Enterprise Agreement, Collective Enterprise Agreement, Collective Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 21.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 21.2 Subject to 11.7 21.9 and 21.10, below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 21.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative representatives will take place. 11.4 21.4 The employee representative shall be allowed, at a place designated by the Companycompany, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 21.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 21.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 21.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 21.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 21.6 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolvedparties may, the Company may jointly or individually, refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission Victorian Metal, Engineering and Associated Industries Disputes Panel (“AIRCDisputes panel”) for assistance conciliation. The Disputes panel shall deal with disputes in resolving accordance with the Victorian Metal, Engineering and Associated Industries Disputes Panel Charter, provided that, and notwithstanding any term in the said Charter, the Disputes panel may only be constituted by persons who are representatives of an organisation of employers or employees if the organisation is the representative of the employer’s or employee’s choice. 21.7 Notwithstanding the above, if a matter arises directly between the parties to this agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter through conciliationmay be referred directly to the Disputes panel for conciliation however, this subclause does not allow for a union to refer a dispute concerning a particular employee or employees to conciliation unless that employee or those employees so choose. 11.6.3 21.8 If conciliation fails to resolve the to matter in dispute the Disputes panel shall resolve the matter by arbitration. 21.9 Subject to 21.10, below, whilst the parties are attempting to resolve the matter the pre-dispute status quo shall prevail. Where the dispute arises from a decision of the company the situation that prevailed prior to that decision shall prevail. Subject to this agreement, the parties will continue to work in accordance with this Agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or her health or safety in which case the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for the employee to perform. 21.10 Subject to the pre-dispute status quo, whilst these processes are being followed the parties shall jointly be committed to avoid stoppages of work, lockouts or individually refer other bans or limitations on the matter to performance of work and the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ company shall ensure that all practices applied during the operation of the procedure are in accordance with AIRC member ▇▇ ▇▇▇▇▇ safe working practices and MAG Gay as a substitute if consistent with established custom and practice at the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereenterprise.

Appears in 2 contracts

Sources: Geelong Area Agreement, Geelong Area Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for a) If a dispute arises in the avoidance workplace and it cannot be resolved, the employee or resolution of disputes shall apply. 11.1 The employee/s employees concerned shall first meet and confer will take the matter up with their immediate supervisor. The employee/s may appoint another person supervisor and will afford the supervisor the opportunity to act on their behalf including an employee representativeremedy the cause of the dispute or grievance. 11.2 Subject b) Where any such attempt at dispute settlement has failed, or where the dispute or claim is of such a nature that further discussions with the Supervisor is deemed inappropriate, the Supervisor and/or employees should notify the Production Manager. Discussions should then take place with the Production Manager to 11.7 below, where an employee representative is involved, he or she shall be allowed bring about a resolution to the necessary time during working hours to interview the employee/s and the supervisorproblem. 11.3 c) Where any such attempt at dispute settlement has failed, or where the dispute or claim is of such a nature that further discussions with the Supervisor/Production Manager is deemed inappropriate, discussions should then take place with the Operations/Manufacturing Manager to bring about a resolution to the problem d) If the matter is cannot resolved at such a meeting further discussions involving more senior management be settled and Steps a)-c) have been exhausted, the employee representative will take place. 11.4 The employee representative shall subject of disagreement may be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party referred at the earliest opportunity to an impartial third party mediator, to be appointed by the Company. If the employees can justifiably raise issue with the impartiality of the problem;third party mediator an alternative party shall be appointed by the Company. 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, e) If the parties must co-operate are still unable to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolvedagree on a mutually acceptable mediator, the Company either party may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer submit the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationresolution. 11.6.3 If conciliation fails f) On referral, the mediator (or the Commission) shall endeavor to resolve the issue between the parties by conciliation. Should this process fail to resolve the issue between the parties, the mediator (or Commission), may arbitrate the matter in where there is agreement between the Company and a majority of employees affected by the dispute or grievance. Through the above steps, common sense and respect for the other parties point of view should be maintained, and without prejudice to either party, the parties shall jointly be committed to avoid stoppages of work, lockouts or individually refer any other bans or limitations on the matter to performance of work while the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ procedures and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they conciliation are listed herebeing followed.

Appears in 2 contracts

Sources: Collective Agreement, Collective Agreement

DISPUTE SETTLEMENT PROCEDURE. 9.1 In the event of a dispute arising in the workplace about matters arising under this Agreement or the NES, the procedure to resolve the matter will be as follows: 9.1.1 The following procedure for employee and the avoidance or resolution of disputes shall applyemployee's supervisor meeting and conferring on the matter. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 9.1.2 If the matter is not resolved at such a meeting this meeting, the parties must arrange for further discussions involving between the employee and more senior management levels of management. 9.1.3 If the matter cannot be resolved it may be referred by a party to the Commission for resolution. This does not affect the right of either party to a dispute to take other action to resolve the dispute. 9.2 An employee may choose to have an employee representative of their choice, including an Association representative, to represent and support them at any stage of the dispute resolution procedure. Any representative nominated by the employee representative pursuant to this dispute resolution procedure will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of the necessary time during working hours to interview external advisors requested by support the employee. 9.3 While the parties attempt to resolve a dispute employees must continue to work as normal in accordance with this agreement and their contracts of employment unless an employee has a reasonable concern about imminent risk to safety or health. In this case, an employee must not unreasonably fail to comply with a direction of the Company to perform other available work, whether at the same or another workplace that was safe and appropriate for the employee representative, in the workplaceto perform. 11.5 To facilitate 9.4 If a dispute is referred to the speedy and efficient resolution of disputes: 11.5.1 Commission for resolution, the party with the grievance must notify the other party at the earliest opportunity Commission can take any or all of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out following actions as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails considers appropriate to resolve the dispute: 9.4.1 convene conciliation conferences of the parties or their representatives at which the Commission is present: 9.4.2 require the parties or their representatives to confer among themselves at conferences at which the Commission is not present; 9.4.3 request but not compel, a person to attend proceedings; 9.4.4 request, but not compel, a person to produce documents; 9.4.5 where either party requests, make recommendations about particular aspects of a matter about which they are unable to reach agreement; 9.4.6 where the matter, or matters, in dispute cannot be resolved (including by conciliation) and one party or both request, arbitrate or otherwise determine the parties shall jointly matter, or individually refer matters, in dispute. 9.5 The Commission must follow due process and allow each party a fair and adequate opportunity to present their case. 9.6 Any determination by the matter Commission under paragraph 9.4.6 must be in writing if either party so requests, and must give reasons for the determination. 9.7 Any determination made by the Commission under paragraph 9.4.6 must be consistent with applicable law and must not require a party to act in contravention of an applicable industrial instrument or law. Where relevant, and circumstances warrant, the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ Commission can consider previous decisions of the Commission. 9.8 The Commission must approach matters regarding management decisions in accordance with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on general principles set out in the order they XPT case [(1984) 295 CAR 188]. 9.9 The Commission must not issue interim orders, 'status quo' orders or interim determinations. 9.10 The parties are listed hereentitled to be represented including by legal representatives, in proceedings pursuant to this dispute resolution procedure.

Appears in 2 contracts

Sources: Enterprise Agreement, Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. 16.1 This dispute settlement procedure will apply to any questions, dispute or difficulties that arise under this Agreement: 16.2 The following procedure for the avoidance or resolution Employer and Employees agree to take all necessary steps to ensure all issues receive prompt attention and are resolved by conciliation, preferably by internal settlement of disputes shall applyissues. 11.1 16.3 The employee/s concerned shall first meet Employer commits to expeditiously deal with any differences that may arise between the Employer and confer with their immediate supervisorany Employee or group of Employees. The employee/s Employees commit themselves to speedily resolve any differences with the Employer by consultation and direct negotiation. An Employee may appoint another person to act on their behalf including an employee be accompanied by a Union or other representative. 11.2 Subject 16.4 The parties shall take an early and active part in discussions and negotiations aimed at preventing or settling disputes and where in any case a dispute cannot be resolved by direct consultation between the parties involved the following procedure is to 11.7 belowapply: Stage One Any Employee or group of Employees with a dispute shall discuss it at a local level with their line manager (Team Leader) in the first instance. The matter should be resolved if possible within three working days. Stage Two 16.5 If not satisfactorily resolved at a local level, where an employee representative is involved, he or she the matter shall be allowed discussed between the necessary time during working hours to interview Employee(s), the employee/s Team Leader and the supervisorManager Track and Grounds and resolved if possible within an additional three days. 11.3 16.6 The first meeting to be convened pursuant to Stages One and Two shall be convened within one working day of a request by any party. Stage Three 16.7 If not satisfactorily resolved at Stage Two the matter shall be discussed between the Employee(s), Manager Track and Grounds and the Employer (CEO) and resolved if possible within an additional five working days. Stage Four 16.8 If the matter is not resolved at such a meeting further discussions involving more senior management and in Stage Three, it may be referred by the employee representative will take placeUnion or the Employer to the WAIRC for resolution, through either conciliation and/or arbitration. 11.4 16.9 When a matter being dealt with at a particular stage is not resolved then it is to be dealt with at the next stage. 16.10 The employee representative period for resolving a dispute at any stage may be extended by agreement between the parties. 16.11 Until a dispute is settled, work should continue as it did before the dispute. No party shall be allowed, at a place designated prejudiced as to the final dispute settlement by the Company, a reasonable period continuance of time during working hours to interview external advisors requested by the employee representative, in the workplacework. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout 16.12 At all stages of the procedure all relevant facts must the Employee may be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion accompanied by a union representative or an alternative representative of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possibleEmployees choosing. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 2 contracts

Sources: General Agreement, General Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes, including any disputes in relation to the National Employment Standards, shall apply. 11.1 14.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person person(s) to act on their behalf including an employee representativea shop ▇▇▇▇▇▇▇ or delegate of their union. 11.2 Subject to 11.7 below, where 14.2 Where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 14.3 If the matter is not resolved at such a meeting further discussions involving more senior management and management, as appropriate. The employee may invite a union official(s) to be involved in the employee representative will take placediscussions. The Employer may also invite into the discussion an officer of the employer organisation to which the Employer belongs. 11.4 14.4 The employee representative shop ▇▇▇▇▇▇▇ or delegate shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in duly accredited union officials of the workplaceunion to which they belong. 11.5 14.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 a. the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 b. throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 c. sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 14.6 If the matter remains unresolved, the Company may refer it to a more senior level of management parties may, jointly or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to individually, refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Fair Work Commission (“AIRC”‘FWC’) for assistance in resolving the matter through conciliation. 11.6.3 14.7 Notwithstanding the terms of sub-clause 14.6, the parties may agree to refer a dispute to an alternative organisation/individual for conciliation. 14.8 Notwithstanding the terms of sub-clauses 14.6 and 14.7, a matter may be referred directly to the FWC for conciliation without all the steps in this procedure being followed if one of the following applies: a. the matter arises directly between the parties and it has already been subject to discussions between the parties; or b. the parties agree to the matter going to the FWC for conciliation. 14.9 If conciliation fails to resolve to matter in dispute, the FWC shall resolve the matter by arbitration, provided that the matter concerns the interpretation, application or implementation of a term or terms of this Agreement. 14.10 Subject to sub-clause 14.11, whilst the parties are attempting to resolve the matter, the parties will continue to work in dispute accordance with the Award, this Agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or her health or safety. Subject to the relevant provisions of the State Occupational Health & Safety Law, even if the employee has a reasonable concern about an imminent risk to his or her health or safety, the employee must not unreasonably fail to comply with a direction by Simplot to perform other available work that is safe and appropriate for the employee to perform. 14.11 Whilst these processes are being followed, the parties shall jointly be committed to avoid stoppages of work, lockouts or individually refer other bans or limitations on the matter performance of work and Simplot shall ensure that all practices applied during the operation of the procedure are in accordance with safe working practices and consistent with established custom and practice at the enterprise. 14.12 Parties to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on agree to bear their own costs in the order they are listed hereany FWC proceedings.

Appears in 2 contracts

Sources: Enterprise Agreement, Enterprise Bargaining Agreement

DISPUTE SETTLEMENT PROCEDURE. The following 9.5.1 This procedure is designed to ensure that there is a mechanism for the avoidance or resolution of disputes shall applyan Employee to raise any grievance that they may have and a mechanism for resolving disputes. 11.1 The employee/s concerned 9.5.2 In the event of an Employee having a grievance, the Employee shall in the first meet and confer instance attempt to resolve the matter with their supervisor immediately. 9.5.3 Where the dispute concerns alleged actions of the immediate supervisor. The employee/s may appoint another person host trainer or are of a nature involving safety issues, the Employee(s) must report the matter immediately to act on their behalf including an employee representativethe NECA Electrical Apprenticeships’ Field Officer, Operations Co-ordinator or General Manager. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 9.5.4 If the matter grievance or dispute is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. Howeverunder 9.5.2 above, the parties must co-operate to ensure that the disputes resolution procedure Employee is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to NECA Electrical Apprenticeships’ Technical Field Officer, Operations Co-ordinator or General Manager for discussions. Such discussion should, if possible, take place with 24 hours after the request by the Employee. 9.5.5 All disputes are recorded on the Apprentice electronic database system in “Complaints”. This enables tracking of the complaint and the action/date taken. 9.5.6 NECA Electrical Apprenticeships’ General Manager or delegated representative will discuss the grievance /dispute with the Host Trainer and other relevant parties involved and attempt to resolve this issue immediately. 9.5.7 Where a more senior level or it is agreed that such a reference would matter cannot resolve be resolved in accordance with the matter the parties above, nothing shall jointly or individually refer prevent either party from referring the matter to the Australian Industrial Relations Fair Work Commission (“AIRC”FWC) for assistance in resolving the matter through conciliationconciliation and/or arbitration. 11.6.3 If conciliation fails 9.5.8 The FWC shall not propose or support any settlement that would be inconsistent with the Implementation Guidelines for the National Code of Practice for the Construction Industry or with the Building and Construction Industry (Fair and Lawful Building Sites) Code 2014. 9.5.9 All steps above must be fully exhausted before this referral may occur. 9.5.10 The Employee has the freedom of choice to resolve appoint or nominate any other person, association or organisation to accompany or represent them during any stage of a dispute. 9.5.11 The parties agree that one of the matter fundamental objectives of this Agreement is to eliminate lost time in dispute the event of a dispute. Further, the parties shall jointly or individually refer agree that it is in the matter best interests of both parties to achieve prompt resolution of disputes directly between the employee(s) concerned and the Company. 9.5.12 While the dispute settlement procedure is being followed the parties agree to ensure that: • Industrial action does not take place. • The circumstances that existed prior to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay dispute prevail • Work is to continue as a substitute if normal without detriment to any of the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereparties.

Appears in 1 contract

Sources: Neca Electrical Apprenticeships Employee Enterprise Agreement 2022

DISPUTE SETTLEMENT PROCEDURE. The following procedure for 3.2.1 Any matter which has been fully discussed between an Employee or Employees and the avoidance or resolution supervisor and is still in dispute shall, where requested by the employee, be referred to the Union delegate concerned. Employees who are not members of disputes shall applya Union may nominate a representative of their choosing. 11.1 3.2.2 The employee/s concerned Union delegate/ Employee Representative and Employee shall first meet and confer then discuss the matter with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representativethe supervisor concerned. 11.2 Subject to 11.7 below3.2.3 If unresolved at this level, the Employee and, where an employee requested, their Union delegate/Employee Representative, shall consult with the Human Resources & Safety Co-ordinator, or other responsible representative is involvedof the Employer, he or she who shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If ensure that the matter is recorded in writing and shall take all reasonable steps to resolve the matter. 3.2.4 The consultation process as prescribed in sub-clause 3.2.3 shall commence as soon as possible and initial discussion shall be held within a reasonable time of the grievance, dispute or likely dispute having been referred. 3.2.5 If a matter in dispute cannot be resolved at such the workplace level, a meeting further discussions involving more senior management and party to the dispute may elect to use an alternative dispute resolution process in an attempt to resolve the matter. 3.2.6 The alternative dispute resolution process is to be conducted by a person agreed between the parties in dispute on the matter. Where parties cannot agree on a provider 3.2.7 If the parties cannot reach agreement on who is to conduct the alternative dispute resolution process, a party to the dispute on the matter may notify the Industrial Registrar of that fact. 3.2.8 On receiving notification under clause 3.2.7, the Industrial Registrar must provide the parties with the prescribed information. 3.2.9 If the parties cannot agree on who is to conduct the alternative dispute resolution process within the prescribed time a party to the dispute on the matter may apply to the Commission to have the alternative dispute resolution process conducted by the Commission (AIRC). 3.2.10 If an alternative dispute resolution process is used to resolve a dispute on a matter, the parties to the dispute must genuinely attempt to resolve the dispute using that process. 3.2.11 An employee who is party to a dispute must, while the dispute is being resolved: (a) continue to work in accordance with his/her contract of employment, unless the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, has a reasonable period of time during working hours concern about an imminent risk to interview external advisors requested his/her health or safety; and (b) comply with any reasonable direction given by his or her employer to perform other available work, either at the employee representative, in the same workplace or at another workplace. 11.5 To facilitate 3.2.12 In directing an employee to perform other available work, the speedy and efficient resolution of disputesemployer will have regard to : 11.5.1 (a) the party with the grievance must notify the other party at the earliest opportunity provisions ( if any ) of the problem; 11.5.2 throughout all stages law of the procedure all relevant facts must be clearly identified Commonwealth or of a State or Territory dealing with occupational health and recordedsafety that apply to that employee or that other work; and 11.5.3 sensible time limits must be allowed (b) whether that work is appropriate for completion of the various stages of discussion. However, the parties must co-operate employee to ensure that the disputes resolution procedure is carried out as quickly as possibleperform. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 1 contract

Sources: Staff Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 14.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 14.2 Subject to 11.7 14.11, below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 14.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative representatives will take place. 11.4 14.4 The employee representative shall be allowed, at a place designated by the Companycompany, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 14.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 14.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 14.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 14.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 14.6 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolvedparties may, the Company may jointly or individually, refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission dispute resolution provider (“AIRCADR provider”) specified in this agreement for assistance in resolving the matter through conciliation. 11.6.3 14.7 Notwithstanding the above, if a matter arises directly between the parties to this agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter may be referred directly to the specified ADR provider for conciliation. 14.8 If conciliation fails to resolve the to matter in dispute the parties specified ADR provider shall jointly or individually refer resolve the matter to by arbitration. 14.9 For all disputes over the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ matters dealt with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in Part 2 in the order they are clauses listed here.below: 1. Wage increases

Appears in 1 contract

Sources: Collective Bargaining Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall applyapply to any dispute, including disputes in relation to the NES. 11.1 (a) The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s and the company may appoint another person to act on their behalf including an employee or company representative, either internal or external to the company. 11.2 (b) Subject to 11.7 clause 8(d), below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 (c) If the matter is not resolved at such a meeting meeting, further discussions involving more senior management and the employee representative representatives will take place. 11.4 (d) The employee representative shall be allowed, at a place designated by the Companycompany, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 (e) To facilitate the speedy and efficient resolution of disputes: 11.5.1 (i) the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 (ii) throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 (iii) sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 (f) If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolvedparties may, the Company may jointly or individually, refer it to the FWC. (g) Notwithstanding the above, if a more senior level of management matter arises directly between the parties to this Agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter may appoint be referred directly to the FWC for conciliation-however, this subclause does not allow for a representative. The dispute concerning a particular employee may invite an alternative or more senior employee representative employees to be involved in referred for conciliation unless the discussionsparties so choose. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”h) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve to matter in dispute, the Fair Work Commission shall resolve the matter by arbitration. (i) Subject to the pre-dispute status quo, whilst these processes are being followed the parties shall be committed to avoid stoppages of work, lockouts or other bans or limitations on the performance of work and the company shall ensure that all practices applied during the operation of the procedure are in accordance with safe working practices and consistent with established custom and practice at the enterprise. Powers of the FWC (j) The FWC may do the following: (i) take evidence on oath or affirmation; (ii) make an order in relation to all or any matters in dispute including an interim order and an order for specific performance of the terms of the Agreement (the term "order" herein used does not mean an order for the purposes of the Act. Rather, an order made under this procedure has effect as if it were a term of this Agreement); (iii) give a direction, in the course of, or for the purpose of, the hearing or determination of the matter in dispute; (iv) hear and determine the matter in dispute in the absence of a party who has been summoned or served with a notice to appear; (v) sit at any place; (vi) conduct its proceedings, or any part of its proceedings, in private; (vii) adjourn to any time and place; (viii) refer any matter to an expert and accept the expert's report as evidence; (ix) direct parties to be joined or struck out; (x) allow the amendment, on such terms as it considers appropriate, of any application or other document relating to any proceeding; (xi) correct, amend, or waive any error, defect or irregularity, whether in substance or form; (xii) summon before it the parties shall jointly to the Agreement, witnesses or individually refer any other person whose presence the FWC considers would help in the hearing or determination of the matter in dispute and compel the production before it of documents and other things for the hearing and determination of the matter in dispute; and (xiii) generally give all directions and do all such things as are necessary or expedient for the speedy and just hearing and determination of the matter in dispute. (k) If any party fails or refuses to follow any step of this procedure the non-breaching party shall not be obligated to continue through the remaining steps of the procedure and may immediately seek relief by application to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute FWC. (l) Should during the life of this Agreement, if the first mentioned member is unavailable. The substitutes shall FWC be called replaced by a successor body, all rights conferred on in the order they are listed hereFWC would equally apply to the successor body.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRCìAIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 1 contract

Sources: Labour Hire Agreement

DISPUTE SETTLEMENT PROCEDURE. 47.1 The following objectives of the procedure for are to promote the avoidance or prompt resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet or grievances in relation to the application of this Agreement or the NES by consultation, cooperation and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, discussion in the workplace. 11.5 To 47.2 The term ‘parties’ referred to in this clause means the Blood Service and its employees and the union 47.3 Whilst this procedure is in place work must continue in accordance with usual practice. No stoppage of work or any form of ban or limitation of work shall be applied provided that this does not apply to an employee who has a reasonable concern about an imminent risk to his or her health or safety. 47.4 No party shall be prejudiced as to the final settlement by the continuance of work. 47.5 The employee(s) may choose to have a representative involved in the grievance process from Step 2 onwards, which may be the Union 47.6 Health and Safety Matters are exempted from Step 4. 47.7 In the first instance, the employee(s) shall inform their immediate supervisor of the existence of the grievance and they shall attempt to solve the grievance unless the grievance is about the conduct of the aggrieved employee(s)’ immediate supervisor in which case the employee(s) will first discuss the matter with another representative of the Blood Service. 47.8 If the grievance is still unresolved, the employee(s) will submit the matter in writing to their manager to facilitate further discussion in an attempt to resolve the speedy and efficient resolution of disputes:matter. 11.5.1 47.9 If the party grievance continues to be unresolved, further discussion shall occur with the grievance must notify manager and/or human resources representative, employee(s) and/or their representative; (a) the other party at aggrieved employee(s) and/or their representative will have the earliest opportunity to present all aspects of the problemgrievance; 11.5.2 throughout all stages (b) the grievance shall be investigated in a thorough, fair and impartial manner; (c) there will be no undue delay in the progression of the procedure all relevant facts must be clearly identified matter, with the intent to resolve disputes and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out grievances as quickly as is reasonably possible. 11.6 If 47.10 Should the matter remains unresolved 11.6.1 If dispute or grievance remain unresolved following the matter remains unresolved, exhaustion of the Company above three (3) steps a party may apply to have the dispute conciliated by the FWC. No party can refer it the dispute to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in conciliation unless and until the discussionsabove steps have been exhausted and provided that they have been adhered to. 11.6.2 In 47.11 An application to the event there is no agreement FWC or its successor to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter assist the parties shall jointly to resolve a dispute or individually refer the matter grievance by conciliation under this clause can only be made in relation to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving application of this Agreement or the matter through conciliationNES. 11.6.3 47.12 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer dispute, FWC may arbitrate the matter on the application by any party. FWC may deal with the dispute using all the powers in relation to conciliation and arbitration which are available under the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if Act or otherwise necessary to make the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereprocess effective.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for 33.1 Any questions, disputes or difficulties arising under the avoidance General Agreement or resolution in the course of disputes the employment of employees covered by the General Agreement shall applybe dealt with in accordance with this clause. 11.1 33.2 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisormanager with whom the dispute has arisen shall discuss the matter and attempt to find a satisfactory solution, within three (3) working days. An employee may be accompanied by a union representative. 11.3 33.3 If the matter is dispute cannot be resolved at such this level, the matter shall be referred to and be discussed with the relevant manager’s superior and an attempt made to find a meeting satisfactory solution, within a further discussions involving more senior management and the three (3) working days. An employee representative will take placemay be accompanied by a union representative. 11.4 The employee representative shall 33.4 If the dispute is still not resolved, it may be allowed, at a place designated referred by the Company, a reasonable period of time during working hours employee/s or union representative to interview external advisors requested by the employee representative, in the workplaceemployer or his/her nominee. 11.5 To facilitate 33.5 Where the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity dispute cannot be resolved within five (5) working days of the problem;union representatives’ referral of the dispute to the employer or his/her nominee, either party may refer the matter to the WAIRC. 11.5.2 throughout 33.6 The period for resolving a dispute may be extended by agreement between the parties. 33.7 At all stages of the procedure all relevant facts must the employee may be clearly identified and recorded; andaccompanied by a union representative. 11.5.3 sensible time limits must be allowed for completion 33.8 Notwithstanding the above the union may raise matters directly with representatives of the various stages of discussionemployer. However, In each case the parties must co-operate union and the employer shall endeavour to ensure that reach agreement. If no agreement is reached either party may refer the disputes resolution procedure is carried out as quickly as possibledispute to the WAIRC for conciliation and/or arbitration. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolvedPART 8. SCHEDULES TO THE AGREEMENT SCHEDULE 1: SIGNATURES OF PARTIES Signed & Common Seal 10.1.2005 ▇▇▇▇▇ ▇▇▇▇▇ Date Secretary The Liquor, the Company may refer it to a more senior level of management or may appoint a representativeHospitality and Miscellaneous Union Western Australian Branch. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner Signed 7 January 2005 ▇▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ Date A/Executive Director Department of Consumer and Employment Protection Acting as agent for and behalf of the respondents listed in Schedule 12 NOTE: Rate adjusted in line with 2004 SWC – refer Circular to Departments & Authorities No 14 of 2005 (1 December 2005). Please note that weekly wage rates prescribed in Schedule 2:GENERAL AGREEMENT WEEKLY WAGES – CATERING & TEA ATTENDANTS (GOVERNMENT) have been adjusted by WAIRC order effective 7 July 2006 SCHEDULE 2: GENERAL AGREEMENT WEEKLY WAGES – CATERING & TEA ATTENDANTS (GOVERNMENT) Current rate 31 December 2003 $28.60 or 3.4%Increasewhichever is greater 3.5% Increase 3.3% Increase Wage to be paid on and from Operative date 1 January2004 1 January 2005 1 January 2006 7 July 2006 A B C Chef 1st year of employment $547.70 $576.30 $596.50 $616.20 616.20 2nd year of employment $553.70 $582.30 $602.70 $622.60 622.60 3rd year of employment $559.00 $587.60 $608.20 $628.30 628.30 Qualified Cook 1st year of employment $513.70 $542.30 $561.30 $579.80 579.80 2nd year of employment $519.90 $548.50 $567.70 $586.50 586.50 3rd year of employment $525.00 $553.60 $573.00 $591.90 591.90 Cook Employed Alone 1st year of employment $490.80 $519.40 $538.40 $555.40 557.90 2nd year of employment $496.80 $525.40 $544.40 $561.80 564.40 3rd year of employment $502.10 $530.70 $549.70 $567.40 570.10 Other Cooks 1st year of employment $486.60 $515.20 $534.20 $550.90 554.60 2nd year of employment $492.50 $521.10 $540.10 $557.20 561.10 3rd year of employment $497.80 $526.40 $545.40 $562.80 566.80 Bar Attendant 1st year of employment $490.20 $518.80 $537.80 $554.70 557.40 2nd year of employment $496.20 $524.80 $543.80 $561.10 563.90 3rd year of employment $501.50 $530.10 $549.10 $566.80 569.60 Waiter/Waitress 1st year of employment $480.70 $509.30 $528.30 $544.60 550.20 2nd year of employment $486.80 $515.40 $534.40 $551.10 556.70 3rd year of employment $492.00 $520.60 $539.60 $556.60 562.40 Current rate 31 December 2003 $28.60 or 3.4%Increase whichever is greater 3.5% Increase 3.3% Increase Wage to be paid on and from Operative date 1 January2004 1 January 2005 1 January 2006 7 July 2006 A B C ▇▇▇▇▇▇▇/Stewardess 1st year of employment $480.70 $509.30 $528.30 $544.60 550.20 2nd year of employment $486.80 $515.40 $534.40 $551.10 556.70 3rd year of employment $492.00 $520.60 $539.60 $556.60 562.40 Cashier 1st year of employment $490.20 $518.80 $537.80 $554.70 557.40 2nd year of employment $496.20 $524.80 $543.80 $561.10 563.90 3rd year of employment $501.50 $530.10 $549.10 $566.80 569.60 Counterhand 1st year of employment $480.70 $509.30 $528.30 $544.60 550.20 2nd year of employment $486.80 $515.40 $534.40 $551.10 556.70 3rd year of employment $492.00 $520.60 $539.60 $556.60 562.40 Tea Attendant 1st year of employment $476.70 $505.30 $524.30 $540.30 547.20 2nd year of employment $482.90 $511.50 $530.50 $546.90 553.70 3rd year of employment $488.00 $516.60 $535.60 $552.40 559.40 Kitchenhand 1st year of employment $476.70 $505.30 $524.30 $540.30 547.20 2nd year of employment $482.90 $511.50 $530.50 $546.90 553.70 3rd year of employment $488.00 $516.60 $535.60 $552.40 559.40 General Hand 1st year of employment $476.70 $505.30 $524.30 $540.30 547.20 2nd year of employment $482.90 $511.50 $530.50 $546.90 553.70 3rd year of employment $488.00 $516.60 $535.60 $552.40 559.40 SCHEDULE 3: GENERAL AGREEMENT WEEKLY WAGES – CLEANERS AND CARETAKERS (GOVERNMENT) PART A All Employees except those employed by Department of Education & Training Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative Date 1 January 2004 1 January 2005 1 January 2006 A B C Level One Comprehends the following classes of work Kitchen Hand (Agricola College) 1st year of employment $489.80 $518.40 $536.60 $554.30 2nd year of employment $495.60 $524.20 $542.60 $560.50 3rd year of employment $500.60 $529.20 $547.80 $565.80 Attendant Cleaner 1st year of employment $507.10 $535.70 $554.50 $572.80 2nd year of employment $512.50 $541.10 $560.10 $578.60 3rd year of employment and thereafter $517.90 $546.50 $565.70 $584.30 Level Two Comprehends the following classes of work Home Economic Assistant Car Park Attendant Window Cleaner 1st year of employment $516.70 $545.30 $564.40 $583.10 2nd year of employment $521.90 $550.50 $569.80 $588.60 3rd year of employment and thereafter $526.90 $555.50 $575.00 $594.00 Level Three Comprehends the following classes of work Caretaker Estate Attendant (Homeswest) Grade 1 1st year of employment $530.90 $559.50 $579.10 $598.20 2nd year of employment $535.80 $564.40 $584.20 $603.50 Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative Date 1 January 2004 1 January 2005 1 January 2006 A B C 3rd year of employment and thereafter $541.00 $569.60 $589.60 $609.00 Level Four Comprehends the following classes of work Estate Attendant (Homeswest) Grade 2 1st year of employment $545.90 $574.50 $594.70 $614.30 2nd year of employment $551.10 $579.70 $600.00 $619.80 3rd year of employment and thereafter $556.10 $584.70 $605.20 $625.20 Level Five Comprehends the following classes of work Janitor Security Employee 1st year of employment $551.90 $580.50 $600.90 $620.70 2nd year of employment $557.10 $585.70 $606.20 $626.20 3rd year of employment and thereafter $562.50 $591.10 $611.80 $632.00 Office Attendant (Homeswest) 1st year of employment $540.90 $569.50 $589.50 $608.90 2nd year of employment $551.20 $579.80 $600.10 $619.90 3rd year of employment and thereafter $564.40 $593.00 $613.80 $634.10 Level Six Comprehends the following classes of work Court ▇▇▇▇▇ Second Cook (Agricola College) 1st year of employment $569.90 $598.50 $619.50 $639.90 2nd year of employment $576.80 $605.40 $626.60 $647.30 3rd year of employment and MAG Gay as thereafter $582.20 $610.80 $632.20 $653.10 Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative Date 1 January 2004 1 January 2005 1 January 2006 A B C Level Seven Comprehends the following classes of work Estate Attendant (Homeswest) Grade 3 1st year of employment $586.40 $615.00 $636.60 $657.60 2nd year of employment $591.60 $620.20 $642.00 $663.10 3rd year of employment and thereafter $597.00 $625.60 $647.50 $668.90 First Cook (Agricola College) 1st year of employment $598.90 $627.50 $649.50 $670.90 2nd year of employment $605.30 $633.90 $656.10 $677.80 3rd year of employment and thereafter $609.90 $638.50 $660.90 $682.70 SCHEDULE 3: GENERAL AGREEMENT WEEKLY WAGES – CLEANERS AND CARETAKERS (GOVERNMENT) PART B All Employees employed by the Department of Education and Training Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative Date 1 January 2004 1 January 2005 1 January 2006 A B C Level Two 2.1 $507.10 $535.70 $554.50 $572.80 2.2 $512.50 $541.10 $560.10 $578.60 2.3 $516.80 $545.40 $564.50 $583.20 2.4 $521.10 $549.70 $569.00 $587.80 Level Three Cleaner working alone, Assistant Cleaner in Charge 3.1 $521.50 $550.10 $569.40 $588.20 3.2 $526.80 $555.40 $574.90 $593.90 3.3 $532.20 $560.80 $580.50 $599.60 Level Four Cleaner in Charge with supervisory responsibility in a substitute if the first mentioned member is unavailable. The substitutes shall be called on school with a cleanable internal area of up to 7000m2 4.1 $533.70 $562.30 $582.00 $601.20 4.2 $538.40 $567.00 $586.90 $606.30 4.3 $543.90 $572.50 $592.60 $612.10 Level Six Cleaner in the order they are listed here.Charge with supervisory responsibility in a school with a cleanable internal area 7000m2 and over 6.1 $590.20 $618.80 $640.50 $661.60 6.2 $597.20 $625.80 $647.70 $669.10 6.3 $602.90 $631.50 $653.60 $675.20

Appears in 1 contract

Sources: Government Services (Miscellaneous) General Agreement 2005

DISPUTE SETTLEMENT PROCEDURE. 53.1 The following procedure for parties agree that all employees and the avoidance University have an interest in the proper application of this agreement. Disputes arising under the operation or resolution application of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer this Agreement are to be dealt with their immediate supervisorin accordance with this clause. The employee/s At any stage of the dispute, an employee may appoint another person to act on their behalf including seek the advice and/or be accompanied or represented by an employee representative. 11.2 Subject to 11.7 below, where 53.2 Where an employee asks the Union to represent them a representative is involvedof the Union shall notify the University of the existence of a dispute, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If representative of the Union and the appropriate representative of management shall discuss the dispute and attempt to reach agreement within five (5) working days. Where the matter is not resolved at such a meeting further discussions involving more senior management and it is referred to 53.5. 53.3 Where 53.2 does not apply the dispute will first be discussed between the employee representative will take placeand their immediate supervisor, or other appropriate employee of the University, within five (5) working days after the dispute has arisen or been identified. 11.4 The 53.4 If the dispute is not able to be resolved at 22.3, the matter must be referred to and be discussed with the relevant supervisor’s manager and an attempt made to find a satisfactory solution, within a further five (5) working days. 53.5 If the dispute is still not resolved, the employee(s) or their employee representative shall be allowed, at a place designated may refer the dispute to the Director Human Resources or nominee. 53.6 Where the dispute is not resolved by the Company, a reasonable period of time during working hours Director Human Resources or nominee to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity satisfaction of the problem; 11.5.2 throughout employee, and all stages of agreed steps for resolving the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. Howeverdispute have been taken, the parties must co-operate dispute may be referred to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If AIRC for resolution. Resolution may be sought by mediation and/or conciliation and, where the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussionsarbitration. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in 53.7 Any dispute the parties shall jointly or individually refer the matter referred to the AIRC for arbitration before may be referred to a specific member Commissioner ▇▇ ▇▇▇▇▇▇ of the AIRC to deal with AIRC member ▇▇ ▇▇▇▇▇ the dispute and MAG Gay as a substitute if the first mentioned that specific member is unavailable, the member of the AIRC will be nominated by the President. Where arbitration is necessary, the AIRC may exercise procedural powers in relation to hearings, witnesses, evidence and submissions which are necessary to make the arbitration effective. 53.8 The substitutes shall period for resolving a dispute may be called on in extended by agreement between the order University and the employee or the employee’s representative. 53.9 While these dispute settling procedures are taking place, working arrangements as they are listed hereexisted prior to the dispute will continue, unless an employee has reasonable concern about an imminent risk to their health or safety. 53.10 The parties agree to implement the outcomes of arbitrated decisions of the AIRC arising from disputes raised under this clause.

Appears in 1 contract

Sources: General Staff Agreement

DISPUTE SETTLEMENT PROCEDURE. 38.1 The following objectives of the procedure for are to promote the avoidance or prompt resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet grievances in relation to the application of this Agreement by consultation, cooperation and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, discussion in the workplace. 11.5 To 38.2 The employee may choose to have a representative of their choice involved in the grievance process from Step 2 onwards. 38.3 In the first instance, the employee shall inform their immediate supervisor of the existence of the grievance and they shall attempt to solve the grievance. 38.4 If the grievance is still unresolved, the employee will submit the matter in writing to their Manager to facilitate further discussion in an attempt to resolve the speedy and efficient resolution of disputesmatter. 38.5 If the grievance continues to be unresolved, further discussion shall occur with the Manager and/or Human Resource Representative, employee and/or their representative. 38.6 The following is agreed: 11.5.1 a) the party aggrieved employee and/or their representative has the opportunity to present all aspects of the grievance; b) the grievance shall be investigated in a thorough, fair and impartial manner. c) there is no undue delay in the progression of the matter, with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate intent to ensure that the resolve disputes resolution procedure is carried out as quickly as is reasonably possible. 11.6 If 38.7 After the above steps have occurred, and if the grievance is not settled, the matter remains unresolved 11.6.1 If may be referred by either the matter remains unresolvedemployee, or the Company may refer it to a more senior level of management employee's representative, or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in by the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter ARCBS, to the Australian Industrial Relations Commission (“AIRC”) for assistance to assist in resolving the resolution of the matter. 38.8 The form and manner in which the Australian Industrial Relations Commission may assist in the resolution of the matter through conciliationwill be as agreed between the employee, or the employee's representative, and by the ARCBS. 11.6.3 If conciliation fails to resolve 38.9 Whilst this procedure is in place, no stoppage of work, or any form of ban or limitation of work shall be applied. 38.10 The ARCBS or the matter in dispute the parties employee shall jointly or individually refer the matter not be prejudiced as to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ final settlement by the continuance of work. 38.11 Health and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they Safety Matters are listed hereexempted from Step 4.

Appears in 1 contract

Sources: Workplace Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance 18.1 Disputes over any work related or resolution of disputes shall applyindustrial matter should be dealt with as close to its source as possible. 11.1 The employee18.2 An Employee/s concerned shall first meet and confer with or their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview Workplace Representative (if the employee/s and choose to be so represented) should initially submit any work related grievance and/or industrial matter to the supervisorsite foreperson, supervisor or other appropriate site representative of the Company. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 18.3 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolved, Employee/s and/or their Workplace Representative (if the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative employee/s choose to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer so represented) may then submit the matter to the Australian Industrial Relations Commission appropriate senior management person. 18.4 If still not resolved the Employee/s and/or their Workplace Representative (“AIRC”if the employee/s choose to be so represented) for assistance in resolving shall discuss the matter through conciliationwith the nominated representative of the Company. 11.6.3 If conciliation fails 18.5 Whilst the above procedures are being followed work should continue as normal. 18.6 This procedure is to resolve be followed in good faith and without unreasonable delay by any party. 18.7 Should the matter remain unresolved it shall be dealt with in one of the following ways as agreed to between the parties: (a) referred to the Commission for conciliation and if required, arbitration. The Commission’s decision will be accepted by all parties subject to legal rights of appeal; or (b) referred to a disputes board for determination; or (c) referred to a private arbitrator agreed to between the parties, for determination. 18.8 Any outcome determined by the third party (above 18.7) must be consistent with the National Code of Practice for the Construction Industry and the Implementation Guidelines, along with any legislative obligations. 18.9 This dispute settlement procedure does not apply to health and safety issues. 18.10 To assist in the avoidance of the disputes the parties shall jointly or individually refer the matter agree to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ following procedure prior to an Employee commencing work on a project. 18.11 The parties to the Agreement acknowledge that it is in the interests of the Industry and the Company that all new Employees on a building project understand their obligations to the Agreement and are introduced to their jobs in a manner which will help them work safely and efficiently. 18.12 In order to achieve this it is recommended that, in conjunction with AIRC member ▇▇ ▇▇▇▇▇ the Site Management and MAG Gay the Safety Supervisor/Safety Committee, new Employees and new Company's be given an explanation of the following: (a) The Rights and Obligations of the Agreement including its disputes/grievance resolution procedures; (b) The appropriate issue of work clothing and safety equipment as per this Agreement; (c) Safety Rules and Procedures including relevant legislation; (d) Superannuation entitlements; (e) Long Service Leave provisions; (f) Redundancy Pay entitlements; (g) Site Emergency procedures; (h) Rates of pay; and (i) Site-specific matters such as security, etc. procedures. 18.13 The induction presentation and material shall have regard to the language skills of the Employee/Company. 18.14 To ensure that the parties are aware of the terms of the Agreement to assist in any resolution of a substitute if disputes or the first mentioned member is unavailable. The substitutes avoidance thereof a copy of the Agreement shall be called retained by the Company at all times for ready access by any Employee on in a project site, and the order they are listed hereCompany shall provide a permanent copy for each Workplace Representative and Occupational Health and Safety delegate on a project site.

Appears in 1 contract

Sources: Union Collective Workplace Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for 23.1 Disputes over the avoidance meaning and effect of this Agreement or resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer any work related or industrial matter on a particular site only, will be dealt with their immediate supervisor. The employee/s may appoint another person as close to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly its source as possible. 11.6 If 23.2 An employee or any Union delegate may initially submit any work related and/or industrial question referred to in clause ‎23.1 to the matter remains unresolvedsite foreperson, supervisor or other appropriate site representative of the Employer and inform the Union. 11.6.1 23.3 If the matter remains unresolved, an employee or any Union delegate may then submit the Company may refer it matter to a more the appropriate senior level management person of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussionsEmployer. 11.6.2 In 23.4 If the event there is no agreement to matter still remains unresolved, an employee or any Union delegate may refer the matter to a more senior level or it is agreed that such a reference would not resolve an official of the Union who may then discuss the matter with the nominated representative of the Employer. 23.5 Whilst the procedures referred to in clauses ‎23.2, ‎23.3 and ‎23.4 are being followed, work will continue as normal. 23.6 The procedures referred to in clauses ‎23.2, ‎23.3 and ‎23.4 will be followed in good faith and without unreasonable delay by any party. 23.7 If after the procedures referred to in clauses ‎23.2, ‎23.3 and ‎23.4 have been followed the matter remains unresolved, it may be dealt with in one of the following manners as agreed by the Employer and the Union: (a) referred to the Commission for conciliation and, if required, arbitration, provided that the parties shall jointly or individually refer involved in the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails will confer among themselves and make reasonable attempts to resolve the matter in dispute the parties shall jointly or individually refer the matter before taking those matters to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailableCommission. The substitutes shall Commission's decision will be called on accepted by all parties subject to legal rights of appeal; or (b) referred to an arbitrator agreed to between the parties, for recommendations or determination. 23.8 The procedures set out in this clause ‎23 do not apply to disputes relating to health and safety issues which are dealt with in clause ‎24. 23.9 Nothing in this Agreement prevents either the order they are listed hereEmployer or the Union making an application to the Commission to settle or determine by arbitration any question or dispute arising over the application of this Agreement. 23.10 Nothing in this clause ‎23 prevents the Parties from taking action reciprocating breaches of this Agreement; over matters not provided for in this Agreement; or over matters of state or national significance upon the giving of notice to the other Parties.

Appears in 1 contract

Sources: Industrial Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply.. In this clause a reference to “parties” means the parties to the dispute. The mechanism and procedures for resolving industrial disputes will include, but not be limited to the following: 11.1 30.1 The employee/s concerned shall will first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an a shop ▇▇▇▇▇▇▇ or delegate of their union. An employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 30.2 If the matter is not resolved at such a meeting the parties will arrange further discussions involving more senior management and as appropriate. The employee may choose to invite a union official or any other representative to be involved in the employee further discussions if they so elect. The employer may also invite a representative will take placeto be involved in the discussions. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 30.3 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolved, the Company employer may refer it to a more senior level of management or may appoint a to another representative. The employee may continue to involve a representative and may choose to invite an alternative or a more senior union official or any other representative of the employee representative to be involved in the discussions. 11.6.2 . In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties parities shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationmatter. 11.6.3 If conciliation fails 30.4 The party with the grievance must notify the other party at the earliest opportunity of the problem. Throughout all stages of the procedure all relevant facts must be clearly identified and recorded. Sensible time limits must be allowed for completion of the various stages of discussion. However, the parities must co-operate to ensure that the disputes resolution procedures are carried out as quickly as possible. 30.5 Whilst the parties are attempting to resolve the matter in dispute the parties shall jointly will continue to work in accordance with this agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or individually refer the matter her health or safety. Subject to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ relevant provisions of the state occupational and MAG Gay as a substitute safety law, even if the first mentioned member employee has a reasonable concern about an imminent risk to his or her health and safety, the employee must not unreasonably fail to comply with a direction by the employer to perform other available work, whether at the same enterprise or another enterprise, that is unavailable. The substitutes shall be called on in safe and appropriate for the order they are listed hereemployee to perform.

Appears in 1 contract

Sources: Collective Bargaining Agreement

DISPUTE SETTLEMENT PROCEDURE. a. The following parties agree to use their best endeavours to prevent industrial disputes. However, if a dispute arises then the parties will attempt to resolve the dispute as quickly as possible and continue to work without interruption or disruption while the dispute is being resolved. No party will be prejudiced as to final settlement of the dispute by continuance of work under the dispute settlement procedure for the avoidance or resolution in this Agreement. b. In all other cases of disputes arising over the application of the Agreement, matters pertaining to the employment relationship and/or the NES, this clause 3.12 shall apply. 11.1 The employee/s c. Where another clause in the Agreement expressly provides for the resolution of a particular dispute the provision in that clause shall prevail over this clause. Step 1: Any dispute will, in the first instance, be discussed between the Employee(s) concerned shall first meet and confer with their the immediate supervisorteam leader / supervisor involved. The employee/s may appoint another person team leader / supervisor must make a genuine attempt to act on their behalf including an employee representativeresolve the matter in a timely manner. 11.2 Subject Step 2: If the matter cannot be resolved in Step 1, the matter will be referred to 11.7 belowthe appropriate line manager who will attempt to resolve the matter in a timely manner. Step 3: If not resolved in Step 2, where an employee representative is involved, he or she the matter shall be allowed the necessary time during working hours immediately referred, for discussion, jointly to interview the employee/s a manager with industrial relations responsibility and the supervisoremployee(s), who shall be informed that they are allowed to have a representative of their choice at such discussions. 11.3 Step 4: If the matter is still not resolved at such a meeting further discussions involving more senior management and the employee representative Step 3, it will take place. 11.4 be referred to Fair Work Commission (FWC). The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If FWC may conciliate the matter remains unresolved 11.6.1 If and if the matter remains unresolved, then arbitrate. The decision made by the FWC in arbitration will be binding on the parties to the dispute, subject to either party exercising a right of appeal against the decision to a Full Bench of the FWC. d. While the dispute settlement procedure in this clause 3.12 is being followed, the parties must ensure that industrial action does not occur, the circumstances that existed prior to the dispute or grievance or claim prevail, and work continues as normal without detriment to any of the parties. The parties acknowledge the value of open communication and mutual respect when resolving a dispute or grievance or claim and will apply both during dispute resolution. e. For the purposes of this clause 3.12: i. Any reference to Employee(s) also includes any person or delegate the Employee(s) has chosen to support or represent the Employee(s) throughout this dispute prevention and settlement process; and ii. Any reference to the Company may refer it also includes any person or organisation the Company has chosen to a more senior level support or represent the Company throughout this dispute prevention and settlement process. f. Nothing in this clause will affect the ability of management the Company to terminate an Employee pursuant to the termination Clause(s) in this Agreement. g. Disputes or may appoint a representativegrievances about safety issues must be isolated from industrial matters and will not be dealt with according to the procedures set out in this clause. The employee may invite an alternative or more senior employee representative Such safety issues are to be involved dealt with under clause 4.11. However, an issue of non- compliance with the processes in the discussionsclause 4.11 may be raised under this clause 3.12. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 1 contract

Sources: Transmission Agreement

DISPUTE SETTLEMENT PROCEDURE. The It is agreed that every endeavour will be made to amicably resolve disputes, where they arise, by direct negotiations and consultation between the Company and it’s Employee(s). It is agreed that issues should be resolved at the site level wherever possible. Subject to the provisions of the Workplace Relations Act, and to facilitate the settlement of any dispute about the application of the terms of this Appendix Agreement, the following procedure for the avoidance or resolution of disputes shall apply: (i) The matter should first be pursued between the employee(s) concerned and the Shift Manager. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 (ii) If the matter is not resolved at such a meeting further this level then discussions involving more senior management and should be conducted between the employee representative will take place. 11.4 The employee representative shall be allowedShift Manager, at a place designated by the Companyaffected employee(s) and, a reasonable period of time during working hours to interview external advisors where requested by the employee representativeemployee(s), in a local union delegate(s) from the workplaceunion party to this Appendix Agreement. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 (iii) If the matter remains unresolvedis still not settled at this point, the initiator will record in writing the issues in dispute and serve them on the other person within seven days of the conclusion of the discussions at point (ii). 11.6.1 (iv) A conference to settle the disputed matter shall then be held between the Site Manager, or equivalent, the Shift Manager, the affected employee(s) and where requested by the employee(s) a local union representative(s) from the union party to this Appendix Agreement. (v) If agreement cannot be reached, the matter remains unresolvedshall then be discussed between the Mill General Manager, or nominee, the Company may refer it affected employee(s) and where requested by the employee(s) the next level union representative(s) from the union party to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussionsthis Appendix Agreement. 11.6.2 In (vi) If within two (2) months of a dispute matter being raised in accordance with item (i) above the event there disputed matter is no agreement to refer the matter to a more senior level or still not settled, it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter be referred to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailableand/or arbitration. The substitutes shall Company, Employee(s) and, where they have been requested to be called on involved by the Employee(s), the Union party to this Agreement, agree to accept any arbitrated outcome, subject to any appeal to a Full Bench. During this two (2) month period work will continue as before the dispute arose, and, in the order they are listed hereaccordance with this Agreement and Employee contract(s) of employment.

Appears in 1 contract

Sources: Australian Paper Agreement

DISPUTE SETTLEMENT PROCEDURE. 36.1 The following procedure for settling disputes and grievances will be followed by the avoidance or resolution of disputes shall applyparties. 11.1 36.1.1 The employee/s Employee(s) concerned shall first meet and confer will discuss the matter with their the immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is cannot be resolved at such a meeting further discussions involving more senior management this level the supervisor will, within two working days (excluding weekends and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If public holidays) refer the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it in writing to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to officer nominated by the Employer and the Employee (s) will be involved advised accordingly in the discussionswriting. 11.6.2 In the event there is no agreement to refer 36.1.2 The senior officer will, if able, answer the matter to a more raised within five days of it being referred and if the senior level or it officer is agreed that such a reference would not resolve the matter the parties shall jointly or individually so able, refer the matter to the Australian Industrial Relations Commission (“AIRC”) Employer for assistance in resolving his/her attention, and the Employees will be advised accordingly. 36.1.3 The Employer will as soon as practicable after considering the matter through conciliationbefore it, advise the Employee(s) of its decision. Provided that such advice 36.2 Nothing in this procedure will preclude the parties reaching agreement to shorten or extend the period specified above. 11.6.3 36.3 If a dispute in relation to a matter arising under the Agreement is unable to be resolved at the workplace, and all agreed steps for resolving it have been taken, the dispute may be referred to the Commission for resolution by conciliation fails to resolve and, where the matter in dispute remains unresolved, arbitration. If arbitration is necessary the Commission may exercise the procedural powers in relation to hearings, witnesses, evidence and submissions which are necessary to make the arbitration effective. 36.4 Any dispute referred to the Commission under the clause should be dealt with by a member agreed by the parties shall jointly at the time or, in default of agreement, a member nominated by either the head of the relevant panel or individually refer the matter President. 36.5 The decision of the member will bind the parties, subject to either party exercising a right of appeal against the decision to a Full Bench. 36.6 The status quo, (i.e. the condition applying prior to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ issue arising) will remain until the process specified in accordance with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member procedure outlined above is unavailable. The substitutes shall be called on completed. 36.7 A party to the dispute may appoint another person, organisation or association to accompany or represent them in relation to the order they are listed heredispute.

Appears in 1 contract

Sources: Collective Workplace Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance An Employee or resolution of disputes shall apply. 11.1 The employee/s concerned shall Employees with a concern or dispute will first meet and confer with their immediate supervisor. The employee/s An Employee or Employees may appoint another person or a representative of their choice to act on their behalf including an employee representative. 11.2 Subject support or represent them at any stage of discussions and/or the grievance procedure to 11.7 below, where an employee representative is involved, he resolve the concern or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 dispute. If the matter is not resolved at such a meeting the parties will arrange further discussions involving more senior management as appropriate. If the matter remains unresolved, the Company may refer it to a more senior level of management or representative. In the event there is no agreement to refer the matter to a more senior level, or if it is agreed that such a reference would not resolve the matter, the parties, or their representatives, shall jointly or individually refer the matter to the Australian Industrial Relations Commission (AIRC) for assistance in resolving the matter by mediation and / or conciliation and where the matter in dispute remains unresolved, arbitration. If arbitration is necessary the AIRC may exercise such procedural powers in relation to hearings, witnesses, evidence and submissions which are necessary to make the arbitration effective. The decision of the AIRC will bind the parties, subject to either party exercising a right of appeal against the decision to a Full Bench. Any decision by the AIRC shall not be inconsistent with the National Code of Practice for the Construction Industry and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by Australian Government Implementation Guidelines for the Company, a reasonable period National Code of time during working hours Practice for the Construction Industry Reissued June 2006. In order to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of concerns or disputes: 11.5.1 the a) The party with the grievance concern or dispute must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout b) Throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and; 11.5.3 sensible c) Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is procedures are carried out as quickly as possible. 11.6 If d) While the matter remains unresolved 11.6.1 If the matter remains unresolvedabove procedures are being followed, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved work will continue normally and in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or manner it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter was conducted prior to the Australian Industrial Relations Commission (“AIRC”dispute.. e) for assistance Nothing in resolving this Clause shall affect the matter through conciliationlegal rights of any party. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 1 contract

Sources: CSR Building Products Limited (Viridian New World Glass) Wetherill Park Agreement 2008

DISPUTE SETTLEMENT PROCEDURE. 3.2.1 The following procedure for the avoidance or resolution of disputes shall apply.apply:‌ 11.1 (a) The employee/s employee(s) concerned shall will first meet and confer with their immediate supervisor. The employee/s employee(s) may appoint choose to involve another person employee or employee representative to accompany them and/or act on their behalf including an employee representativebehalf. 11.2 Subject (b) If the matter is not resolved at such a meeting the Company will promptly make available a more senior management representative to 11.7 belowdiscuss the issue with the employee(s) and if the employee requests the relevant employee representative . The employee may request a union official to be involved in the discussions. (c) If the matter remains unresolved the Company may refer it to a more senior level of management. The employee(s) and/or employee representative may invite a more senior Victorian Branch Union official to be involved in the discussions. (d) In the event there is no agreement to refer the matter to a more senior level, where or it is agreed that such a reference would not resolve the matter, the Parties may jointly or individually refer the matter to the Australian Industrial Relations Commission for conciliation. 3.2.2 In order to facilitate the procedure in subclause 3.2.1 above: (a) The party with the grievance must notify the other party of the problem at the earliest opportunity. (b) Throughout all stages of the procedure each party shall have responsibility for clearly identifying and recording all relevant facts. (c) Where an employee representative is involved, he or involved he/she shall be allowed the necessary time during working hours to interview discuss the employee/s and matter with the employee(s),and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible (d) Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate cooperate to ensure that the disputes resolution procedure is procedures are carried out as quickly as possiblepossible with minimal impact upon production. 11.6 If 3.2.3 While the matter remains unresolved 11.6.1 If procedure set out in clause 3.2.1 is being followed work will continue as normal in accordance with the matter remains unresolvedpre-dispute status quo, the Company may refer it this Agreement and established custom and practice, unless there is reasonable concern about an imminent risk to a more senior level of management health or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussionssafety. 11.6.2 3.2.4 In the event circumstances where there is no agreement to refer a dispute concerning proposed changes, “work continuing in accordance with the matter to a more senior level or it is agreed that such a reference would not resolve pre-dispute status quo” means the matter work and management practices in place immediately before the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance introduction of those changes will remain in resolving the matter through conciliationplace. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 1 contract

Sources: Services Agreement

DISPUTE SETTLEMENT PROCEDURE. 11.1. If a dispute relates to: 11.1.1. A matter arising under this Agreement; or 11.1.2. The following procedure National Employment Standards; this term sets out procedures to settle the dispute. 11.2. An Employee who is a party to the dispute may appoint a representative for the avoidance or resolution purposes of disputes shall applythe procedures in this term. 11.1 The employee/s concerned shall 11.3. In the first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. Howeverinstance, the parties to the dispute must co-operate try to ensure that resolve the disputes resolution procedure is carried out as quickly as possibledispute at the workplace level, by discussions between the Employee or Employees and relevant supervisors and/or management. 11.6 11.4. If discussions at the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior workplace level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would do not resolve the matter dispute, a party to the parties shall jointly or individually dispute may refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationFair Work Commission. 11.6.3 If conciliation fails 11.5. The Fair Work Commission may deal with the dispute in two stages: 11.5.1. The Fair Work Commission will first attempt to resolve the matter in dispute as it considers appropriate, including by mediation, conciliation, expressing an opinion or making a recommendation; and 11.5.2. If the Fair Work Commission is unable to resolve the dispute at the first stage, the Fair Work Commission may then: 11.5.2.1. Arbitrate the dispute; and 11.5.2.2. Make a determination that is binding on the parties. 11.6. While the parties shall jointly are trying to resolve the dispute using the procedures in this term: 11.6.1. An Employee must continue to perform his or individually refer her work as he or she would normally, unless he or she has a reasonable concern about an imminent risk to his or her health or safety; and 11.6.2. An Employee must comply with a direction given by the matter Company to perform other available work at the same workplace, or at another workplace, unless: 11.6.2.1. The work is not safe; or 11.6.2.2. Applicable work health and safety legislation would not permit the work to be performed; or 11.6.2.3. The work is not appropriate for the Employee to perform; or 11.6.2.4. There are other reasonable grounds for the Employee to refuse to comply with the direction. 11.7. The parties to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ dispute agree to be bound by a decision made by the Fair Work Commission in accordance with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed herethis term.

Appears in 1 contract

Sources: Single Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. 37.1 The following objectives of the procedure for are to promote the avoidance or prompt resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet grievances in relation to the application of this Agreement by consultation, cooperation and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, discussion in the workplace. 11.5 To 37.2 The employee may choose to have a representative involved in the grievance process from Step 2 onwards, which may include the Union. 37.3 The term parties referred to in this clause means the employer and employee(s). 37.4 Whilst this procedure is in place, no stoppage of work, or any form of ban or limitation of work shall be applied. 37.5 No party shall be prejudiced as to the final settlement by the continuance of work. 37.6 In the first instance, the employee shall inform their immediate supervisor of the existence of the grievance and they shall attempt to solve the grievance. 37.7 If the grievance is still unresolved, the employee will submit the matter in writing to their Manager to facilitate further discussion in an attempt to resolve the speedy and efficient resolution of disputesmatter. 37.8 If the grievance continues to be unresolved, further discussion shall occur with the Manager and/or Human Resource Representative, employee and/or their representative. 37.9 The following is agreed between the parties: 11.5.1 37.9.1 the party aggrieved employee and/or their representative has the opportunity to present all aspects of the grievance; 37.9.2 the grievance shall be investigated in a thorough, fair and impartial manner. 37.9.3 there is no undue delay in the progression of the matter, with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate intent to ensure that the resolve disputes resolution procedure is carried out as quickly as is reasonably possible. 11.6 If 37.10 After the above steps have occurred, and if the grievance is not settled, the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter referred by either party to the Australian Industrial Relations Commission (“AIRC”) for assistance to assist in resolving the resolution of the matter. 37.11 The form and manner in which the Australian Industrial Relations Commission may assist in the resolution of the matter through conciliationwill be as agreed between the parties. 11.6.3 If conciliation fails to resolve the matter 37.12 Whilst this procedure is in dispute the parties place, no stoppage of work, or any form of ban or limitation of work shall jointly or individually refer the matter be applied. 37.13 No party shall be prejudiced as to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ final settlement by the continuance of work. 37.14 Health and MAG Gay as a substitute if the first mentioned member is unavailableSafety Matters are exempted from Step 4. The substitutes shall be called on in the order they are listed here.EN Level 1 $36,991 $38,471 $40,009 EN Level 2 $38,137 $39,662 $41,249 EN Level 3 $39,320 $40,893 $42,529 EN Level 4 $40,539 $42,161 $43,847 EN Level 5 $41,816 $43,489 $45,228 RN Level 1 PP1 $41,816 $43,489 $45,228 RN Level 1 PP2 $43,741 $45,491 $47,310 RN Level 1 PP3 $45,731 $47,560 $49,463 RN Level 1 PP4 $47,719 $49,628 $51,613 RN Level 1 PP5 $49,706 $51,694 $53,762 RN Level 1 PP6 $51,695 $53,763 $55,913 RN Level 1 PP7 $53,683 $55,830 $58,064 RN Level 1 PP8 $55,322 $57,535 $59,836 RN Level 2 PP1 RN Level 2 PP1 $58,191 $60,519 $62,939 RN Level 2 PP2 $60,519 $62,940 $65,457 RN Level 2 PP3 $62,174 $64,661 $67,247 RN Level 2 PP4 $62,897 $65,413 $68,029 Level 1 PP1 $35,112 $36,516 $37,977 Level 1 PP2 $35,628 $37,053 $38,535 Level 1 PP3 $36,143 $37,589 $39,092 Level 1 PP4 $36,658 $38,124 $39,649 Level 2A PP1 $40,476 42,095 43,779 Level 2A PP2 $41,564 43,227 44,956 Level 2A PP3 $42,652 44,358 46,132 Level 2A PP4 $43,740 45,490 47,309 Level 2B PP1 $37,228 $38,717 $40,266 Level 2B PP2 $38,250 $39,780 $41,371 Level 2B PP3 $39,420 $40,997 $42,637 Level 2B PP4 $40,232 $41,841 $43,515 Level 2B PP5 $41,430 $43,087 $44,811 Level 3 PP1 $42,845 $44,559 $46,341 Level 3 PP2 $43,946 $45,704 $47,532 Level 3 PP3 $45,104 $46,908 $48,784 Level 3 PP4 $46,947 $50,028 $52,029 Item Clause Description Amount Amount No. No. 1/07/07 1/07/08 1 17 On Call Allowance $4.00 $4.16 2 19 (per hour) Meal Allowance $12.50 $13.00

Appears in 1 contract

Sources: Workplace Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 27.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 27.2 Subject to 11.7 27.9 and 27.10, below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 27.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative representatives will take place. 11.4 27.4 The employee representative shall be allowed, at a place designated by the Companycompany, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 27.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 27.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 27.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 27.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 27.6 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolvedparties may, the Company may jointly or individually, refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission Victorian Metal, Engineering and Associated Industries Disputes Panel (“AIRCDisputes panel”) for assistance conciliation. The Disputes panel shall deal with disputes in resolving accordance with the Victorian Metal, Engineering and Associated Industries Disputes Panel Charter. 27.7 Notwithstanding the above, if a matter arises directly between the parties to this agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter through may be referred directly to the Disputes panel for conciliation—however, this subclause does not allow for a union to refer a dispute concerning a particular employee or employees to conciliation unless that employee or those employees so choose. 11.6.3 27.8 If conciliation fails to resolve to matter in dispute the Disputes panel shall resolve the matter by arbitration. 27.9 Subject to 27.10, below, whilst the parties are attempting to resolve the matter the pre-dispute status quo shall prevail. Where the dispute arises from a decision of the company the situation that prevailed prior to that decision shall prevail. Subject to this agreement, the parties will continue to work in accordance with this agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or her health or safety in which case the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for the employee to perform. 27.10 Subject to the pre-dispute status quo, whilst these processes are being followed the parties shall be committed to avoid stoppages of work, lockouts or other bans or limitations on the performance of work and the company shall ensure that all practices applied during the operation of the procedure are in accordance with safe working practices and consistent with established custom and practice at the enterprise. (a) take evidence on oath or affirmation; (b) make an order in relation to all or any matters in dispute including an interim order and an order for specific performance of the terms of the agreement (the term “order” herein used does not mean an order for the purposes of the Act. Rather, an order made under this procedure has effect as if it were a term of this agreement); (c) give a direction, in the course of, or for the purpose of, the hearing or determination of the matter in dispute; (d) hear and determine the matter in dispute in the absence of a party who has been summoned or served with a notice to appear; (e) sit at any place; (f) conduct its proceedings, or any part of its proceedings, in private; (g) adjourn to any time and place; (h) refer any matter to an expert and accept the expert’s report as evidence; (i) direct parties to be joined or struck out; (j) allow the amendment, on such terms as it considers appropriate, of any application or other document relating to any proceeding; (k) correct, amend, or waive any error, defect or irregularity, whether in substance or form; (l) summon before it the parties shall jointly to the agreement, witnesses or individually refer any other person whose presence the ADR provider considers would help in the hearing or determination of the matter in dispute and compel the production before it of documents and other things for the hearing and determination of the matter in dispute; and (m) generally give all directions and do all such things as are necessary or expedient for the speedy and just hearing and determination of the matter in dispute. 27.12 If any party fails or refuses to follow any step of this procedure the non breaching party shall not be obligated to continue through the remaining steps of the procedure, and may immediately seek relief by application to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereAIRC.

Appears in 1 contract

Sources: Collective Bargaining Agreement

DISPUTE SETTLEMENT PROCEDURE. 12.1 The following procedure for the avoidance or resolution of disputes shall apply.. The mechanism and procedures for resolving industrial disputes (including disputes arising under this Agreement and the NES) will include, but not be limited to the following: 11.1 a). The employee/s concerned concerned, with their representatives which can include a shop ▇▇▇▇▇▇▇ and/or Union shall first meet and confer with their immediate supervisorsupervisor or other appropriate person. b). The employee/s may appoint another person a representative to act on their behalf including a Shop ▇▇▇▇▇▇▇. c). Where a representative who is an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 d). If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative representatives will take place. 11.4 12.2 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 12.3 To facilitate the speedy and efficient resolution of disputes: 11.5.1 a). the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 b). throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 c). sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 12.4 If parties have substantially followed the matter remains unresolved 11.6.1 If above procedure and the matter remains unresolved, the Company parties by agreement may seek assistance through an agreed third party to assist in resolving the issue. 12.5 If any party fails or refuses to follow any step of this procedure the non breaching party shall not be obligated to continue through the remaining steps of the procedure, and may immediately seek relief by application to the Fair Work Commission. 12.6 If the matter remains unresolved the parties may, jointly or individually, refer it to the Fair Work Commission. 12.7 Notwithstanding the above, if a more senior level of management matter arises directly between the parties to this Agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter may appoint a representativebe referred directly to the Fair Work Commission for conciliation. 12.8 If conciliation fails to resolve to matter in dispute, the Fair Work Commission shall resolve the matter by arbitration. The employee may invite an alternative Fair Work Commission in conciliating or more senior employee representative arbitrating a dispute under this clause shall have access to be involved the powers as set out in the discussionsFair Work Act 2009. 11.6.2 In 12.9 Subject to the event there is no agreement right of appeal, the parties shall abide by the arbitrated decision. 12.10 Subject to refer sub-clause 12.11, whilst the matter parties are attempting to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly will continue to work in accordance with Attachment 1, this Agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or individually refer the matter her health or safety. Subject to the Australian Industrial Relations Commission (“AIRC”) relevant provisions of the State Occupational Health and Safety Law, even if the employee has a reasonable concern about an imminent risk to his or her health or safety, the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for assistance in resolving the matter through conciliationemployee to perform. 11.6.3 If conciliation fails to resolve the matter in dispute 12.11 Whilst these processes are being followed the parties shall jointly be committed to avoid stoppages of work, lockouts or individually refer other bans or limitations on the matter to performance of work and the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ company shall ensure that all practices applied during the operation of the procedure are in accordance with AIRC member ▇▇ ▇▇▇▇▇ safe working practices and MAG Gay as a substitute if consistent with established custom and practice at the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereenterprise.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 36.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 36.2 Subject to 11.7 36.9 and 36.10, below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 36.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative representatives will take place. 11.4 36.4 The employee representative shall be allowed, at a place designated by the Companycompany, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 36.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 36.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 36.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 36.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 36.6 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolvedparties may, the Company may jointly or individually, refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission Victorian Metal, Engineering and Associated Industries Disputes Panel (“AIRCDisputes panel”) for assistance conciliation. The Disputes panel shall deal with disputes in resolving accordance with the Victorian Metal, Engineering and Associated Industries Disputes Panel Charter. 36.7 Notwithstanding the above, if a matter arises directly between the parties to this agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter through may be referred directly to the Disputes panel for conciliation—however, this subclause does not allow for a union to refer a dispute concerning a particular employee or employees to conciliation unless that employee or those employees so choose. 11.6.3 36.8 If conciliation fails to resolve the to matter in dispute the Disputes panel shall resolve the matter by arbitration. 36.9 Subject to 36.10, below, whilst the parties are attempting to resolve the matter the pre-dispute status quo shall prevail. Where the dispute arises from a decision of the company the situation that prevailed prior to that decision shall prevail. Subject to this agreement, the parties will continue to work in accordance with this agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or her health or safety in which case the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for the employee to perform. 36.10 Subject to the pre-dispute status quo, whilst these processes are being followed the parties shall jointly be committed to avoid stoppages of work, lockouts or individually refer other bans or limitations on the matter to performance of work and the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ company shall ensure that all practices applied during the operation of the procedure are in accordance with AIRC member ▇▇ ▇▇▇▇▇ safe working practices and MAG Gay as a substitute if consistent with established custom and practice at the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereenterprise.

Appears in 1 contract

Sources: Union Collective Workshop Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for parties to this Agreement shall, in order to avoid industrial disputes, strictly observe the avoidance or Disputes Avoidance Procedure as set out below. The objectives of these procedures shall promote the resolution of disputes by measures based on consultation, cooperation and discussion; to eliminate industrial confrontation and to avoid interruption to the performance of work add consequential loss of production and wages. Where an employee has grievance, the following procedure shall apply: (i) Discussions between the employee(s) concerned and at his/her request the appropriate union delegate and the immediate supervisor; Discussions involving the employee(s), the delegate and more senior management; Discussions involving representatives from the state branch of the union concerned and senior site management; There shall be an opportunity for any party to raise the issue to a higher stage. 11.1 The employee/s concerned (ii) There shall first meet and confer with their immediate supervisorbe a commitment by the parties to follow this procedure. The employee/s This should be facilitated by the earliest possible advice by one party to the other of any issue or problem which may appoint another person give rise to act on their behalf including an employee representativea grievance or dispute. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout (iii) Throughout all stages of the procedure all relevant facts must shall be clearly identified and recorded; and. 11.5.3 sensible (iv) Sensible time limits must shall be allowed for the completion of the various stages of the discussion. At least seven days should be allowed for all stages of the discussions in subclause (i) above to be finalised. (v) Emphasis shall be placed on a negotiated settlement. However, if the parties must co-operate to ensure that negotiation process is exhausted without the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolveddispute being resolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian NSW Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationdispute. 11.6.3 If conciliation fails (vi) In order to resolve allow for the matter peaceful resolution of grievances, work will proceed as normal during this period in accordance with the pre-dispute situation (the parties status quo shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereremain).

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. 34.1 The following objectives of the procedure for are to promote the avoidance or prompt resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person grievances in relation to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview application of the employee/s Agreement and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management National Employment Standards by consultation, cooperation and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, discussion in the workplace. 11.5 To 34.2 The term parties referred to in this clause means the Blood Service and its employee(s). 34.3 Whilst this procedure is in place, no stoppage of work, or any form of ban or limitation of work shall be applied. 34.4 No party shall be prejudiced as to the final settlement by the continuance of work. 34.5 The employee may choose to have a representative involved in the grievance process. 34.6 Health and Safety Matters are exempted from Step 4. 34.7 In the first instance, the employee shall inform their immediate supervisor of the existence of the grievance and they shall attempt to solve the grievance. 34.8 If the grievance is still unresolved, the employee will submit the matter in writing to their Manager to facilitate further discussion in an attempt to resolve the speedy and efficient resolution of disputesmatter. 34.9 If the grievance continues to be unresolved, further discussion shall occur with the Manager and/or Human Resource Representative, employee and/or their representative. 34.10 The following is agreed: 11.5.1 (i) the party aggrieved employee and/or their representative has the opportunity to present all aspects of the grievance; (ii) the grievance shall be investigated in a thorough, fair and impartial manner; (iii) there is no undue delay in the progression of the matter, with the grievance must notify intent to resolve disputes as quickly as is reasonably possible. 34.11 Should the other party at dispute continue to be unresolved following the earliest opportunity exhaustion of the problem;above three steps either party may apply to have the dispute conciliated by FWC. Neither party can refer the dispute to conciliation unless and until the above steps have been exhausted and provided that they have been adhered to. 11.5.2 throughout all stages 34.12 An application to FWC to assist the parties to resolve a dispute by conciliation under this clause: (a) can only be made in relation to the application of the procedure all relevant facts must be clearly identified and recordedthis Agreement; and 11.5.3 sensible time limits (b) must be allowed for completion of signed by the various stages of discussion. Howeverapplicant and specify in detail the matters in dispute, the parties must co-operate steps taken to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails date to resolve the matter in dispute and the parties resolution sought. A copy of the application shall jointly or individually refer the matter be provided to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereother party.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following parties agree that one of the fundamental objectives of this Agreement is to eliminate lost time in the event of a dispute and that it is in the best interests of all parties to achieve prompt resolution of disputes. · The most effective procedure to achieve this is for the avoidance or responsibility for resolution to remain as close to the source as possible. It is with this in mind that the parties agree to strictly adhere to the dispute settlement procedure. Where another clause In the Agreement expressly provides for the resolution of a particular dispute the provision in this clause shall prevail. In all other cases of disputes arising over the application of the Agreement, the following shall apply. 11.1 . • The employeeEmployee/s concerned shall will first meet and confer with their immediate supervisorsupervisor concerning their grievance. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at within 48 hours of such a meeting meeting, the parties will arrange further discussions involving more senior management and the as appropriate. The Employee may invite a work colleague or other employee representative will take place. 11.4 The employee representative shall to be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, involved in the workplace. 11.5 To facilitate discussions. The Company may also invite into the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the discussions, some other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussionnominated Company representative. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 · • If the matter still remains unresolved 11.6.1 If the matter remains unresolvedunresolved after a further 48 hours, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve national officer within the Company, • If the matter still remains unresolved after a further 48 hours, the Company may refer it to a manager with national industrial relations responsibility. · • If still not settled, the matter may then be submitted to the Fair Work Commission for resolution by either party, which will include conciliation and arbitration as required. Any decision of the Commission under this clause must be consistent with the requirements of the National Code of Practice for the Construction Industry as varied from time to time; the Implementation Guidelines for the National Code of Practice for the Construction Industry as varied from time to time; and all applicable legislation. While the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails are trying to resolve the matter dispute using the procedures in dispute this term: • an Employee must continue to perform his or her work as he or she would normally unless he or she has a reasonable concern about an imminent risk to his or her health or safety; and • an Employee must comply with a direction given by the parties shall jointly Employer to perform other available work at the same workplace, or individually refer at another workplace, unless: i. the matter work is not safe; or ii. applicable occupational health and safety legislation would not permit the work to be performed; or iii. the AIRC work is not appropriate for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ the Employee to perform; or iv. there are other reasonable grounds for the Employee to refuse to comply with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed heredirection.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. a. The following parties agree to use their best endeavours to prevent industrial disputes. However, if a dispute arises then the parties will attempt to resolve the dispute as quickly as possible and continue to work without interruption or disruption while the dispute is being resolved. No party will be prejudiced as to final settlement of the dispute by continuance of work under the dispute settlement procedure for the avoidance or resolution in this Agreement. b. In all other cases of disputes arising over the application of the Agreement, matters pertaining to the employment relationship and/or the NES, this clause 3.13 shall apply. 11.1 The employee/s c. Where another clause in the Agreement expressly provides for the resolution of a particular dispute the provision in that clause shall prevail over this clause. Step 1: Any dispute will, in the first instance, be discussed between the Employee(s) concerned shall first meet and confer with their the immediate supervisorteam leader / supervisor involved. The employee/s may appoint another person team leader / supervisor must make a genuine attempt to act on their behalf including an employee representativeresolve the matter in a timely manner. 11.2 Subject Step 2: If the matter cannot be resolved in Step 1, the matter will be referred to 11.7 belowthe appropriate line manager who will attempt to resolve the matter in a timely manner. Step 3: If not resolved in Step 2, where an employee representative is involved, he or she the matter shall be allowed the necessary time during working hours immediately referred, for discussion, jointly to interview the employee/s a manager with industrial relations responsibility and the supervisoremployee(s), who shall be informed that they are allowed to have a representative of their choice at such discussions. 11.3 Step 4: If the matter is still not resolved at such a meeting further discussions involving more senior management and the employee representative Step 3, it will take place. 11.4 be referred to Fair Work Commission (FWC). The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If FWC may conciliate the matter remains unresolved 11.6.1 If and if the matter remains unresolved, then arbitrate. The decision made by the FWC in arbitration will be binding on the parties to the dispute, subject to either party exercising a right of appeal against the decision to a Full Bench of the FWC. d. While the dispute settlement procedure in this clause 3.12 is being followed, the parties must ensure that industrial action does not occur, the circumstances that existed prior to the dispute or grievance or claim prevail, and work continues as normal without detriment to any of the parties. The parties acknowledge the value of open communication and mutual respect when resolving a dispute or grievance or claim and will apply both during dispute resolution. e. For the purposes of this clause: i. Any reference to Employee(s) also includes any person or delegate the Employee(s) has chosen to support or represent the Employee(s) throughout this dispute prevention and settlement process; and ii. Any reference to the Company may refer it also includes any person or organisation the Company has chosen to a more senior level support or represent the Company throughout this dispute prevention and settlement process. f. Nothing in this clause will affect the ability of management the Company to terminate an Employee pursuant to the termination Clause(s) in this Agreement. g. Disputes or may appoint a representativegrievances about safety issues must be isolated from industrial matters and will not be dealt with according to the procedures set out in this clause. The employee may invite an alternative or more senior employee representative Such safety issues are to be involved dealt with under clause 4.11. However, an issue of non- compliance with the processes in the discussionsclause 4.11 may be raised under this clause 3.13. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 1 contract

Sources: Zr Projects NSW Awu Transmission Agreement 2025 2028

DISPUTE SETTLEMENT PROCEDURE. 12.1 The following matters to be dealt with in this procedure for shall include all grievances or disputes between an employee and an employer in respect to any industrial matter and all other matters that the avoidance parties agree on and are specified herein. Such procedures shall apply to a single employee or resolution to any number of disputes shall applyemployees. 11.1 The employee/s concerned 12.2 In the event of an employee having a grievance or dispute the employee shall in the first meet and confer instance attempt to resolve the matter with their the immediate supervisor, who shall respond to such request as soon as reasonably practicable under the circumstances. The Where the dispute concerns alleged actions of the immediate supervisor the employee/s may appoint another person bypass this level in the procedure. An employee may choose to act on their behalf including an employee representativeinvolve a representative at any or all stages of this procedure. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 12.3 If the matter grievance or dispute is not resolved at such a meeting further discussions involving more senior management and under clause 12.2 the employee representative will take place. 11.4 The employee representative shall be allowedor, at a place designated by if the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. Howeveremployees so chooses, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company employee’s nominated representative may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to the next higher level of management for discussion. Such discussion should, if possible, take place within 24 hours after the request by the employee or the employee’s nominated representative. 12.4 If the grievance involves allegations of unlawful discrimination by a more supervisor the employee may commence the grievance resolution process by reporting the allegations to the next level of management beyond that of the supervisor concerned. If there is no level of management beyond that involved in the allegation the employee may proceed directly to the process outlined at clause 12.5 12.5 If the grievance or dispute is still unresolved after discussions mentioned in clause 12.2, the matter shall be reported to the senior level or management of the employer and the employer’s nominated representative. This should occur as soon as it is agreed evident that such a reference would discussions under clause 12.2 will not resolve likely result in resolution of the matter dispute. 12.6 If the grievance or dispute remains unresolved after the parties shall jointly or individually have genuinely attempted to reach a resolution in accordance with clauses 12.2 to 12.6, either party may refer the matter grievance or dispute to the Australian Industrial Relations Commission (“AIRC”'the Commission') under Division 5 of Part 13 of the Workplace Relations Act 1999 (Cth) ('the Act') for assistance in resolving resolution. Subject to the matter through conciliationprocedures of the Commission, a grievance or dispute that is referred to the Commission under this clause. 11.6.3 12.7 If conciliation fails to resolve for any reason an appointment cannot be made in accordance with the matter in above, the grievance or dispute will be dealt with by a member nominated by either the parties shall jointly head of the relevant panel or individually refer the matter to President of the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereCommission.

Appears in 1 contract

Sources: Collective Agreement

DISPUTE SETTLEMENT PROCEDURE. 14.1 The following procedure for the avoidance or resolution of disputes over the application of the agreement shall apply.. The mechanism and procedures for resolving industrial disputes is as follows: 11.1 14.1.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 14.1.2 Subject to 11.7 belowclause 14.1.1, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 14.1.3 If the matter is not resolved at such a meeting further discussions involving more senior management and if the employee(s) so requests, employee representative representatives (on behalf of the employee(s)) will take place. 11.4 14.1.4 The employee or an employee representative – if they have been appointed by an employee to represent them- shall be allowed, at a place designated by the Companycompany, a reasonable period of time during working hours to interview external advisors requested by the employee or employee representative, in the workplace. 11.5 14.2 To facilitate the speedy and efficient resolution of disputes: 11.5.1 14.2.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 14.2.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 14.2.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 14.2.4 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolvedcompany, or the Company employee who is party to the dispute may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter it to the Australian Industrial Relations Commission alternative dispute resolution provider (“AIRCADR provider”) specified in this agreement for assistance in resolving the matter through conciliation. 11.6.3 14.2.5 An employee representative may refer a dispute to the ADR provider on an employee’s behalf where an employee representative has been instructed to do so by the employee. 14.2.6 Notwithstanding the above, if a matter arises directly between the parties to this agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter may be referred directly to the specified ADR provider for conciliation. 14.2.7 If conciliation fails to resolve the matter in dispute the parties specified ADR provider shall jointly or individually refer resolve the matter by arbitration. 14.2.8 Any arbitrated decision of the specified ADR provider will be subject to either party’s right of appeal to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ Full Bench of the Commission. A right of appeal to the Full Bench will be subject to the ordinary limitations that apply under s.120 of the Workplace Relations Act. 14.3 Subject to sub-clause 14.4, whilst the parties are attempting to resolve the matter the employee/company will continue to work in accordance with AIRC member ▇▇ ▇▇▇▇▇ the Award and MAG Gay as this agreement and their contract of employment, unless the employee has a substitute reasonable concern about an imminent risk to his or her health or safety. Subject to the relevant provisions of the State occupational health and safety law, if the first mentioned member employee has a reasonable concern about an imminent risk to his or her health or safety, the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is unavailablesafe and appropriate for the employee to perform. 14.4 Whilst these processes are being followed the company, employees or union shall not invoke stoppages of work, lockouts or other bans or limitations on the performance of work and the company shall ensure that all practices applied during the operation of the procedure are in accordance with safe working practices and consistent with established custom and practice at the enterprise. Provided that the provisions of Clause 12 - Meetings shall continue to apply. 14.5 The substitutes shall be called company will release elected employee representatives from work without loss of pay to attend AIRC conferences and hearings subject to the company agreeing the appropriate number of representatives. This provision limits the number of employee representatives released to three representing all maintenance personnel on in the order they are listed heresite.

Appears in 1 contract

Sources: Collective Bargaining Agreement

DISPUTE SETTLEMENT PROCEDURE. 14.1.1 The following procedure for the avoidance or resolution of disputes shall apply.. The mechanism and procedures for resolving disputes will include, but not be limited to the following:- 11.1 (a) The employee/s employee(s) concerned shall will first meet and confer with their immediate supervisor. The employee/s employee(s) may appoint another person to act on their behalf including an employee representative.behalf 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 (b) If the matter is not resolved at such a meeting the parties will arrange further discussions involving more senior management and the employee representative will take placeas appropriate. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 (c) If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolved, the Company employer may refer it to a more senior level of management or may appoint a representativemanagement. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationconciliation or arbitration. 11.6.3 If conciliation fails 14.1.2 In order to facilitate the procedure in 14.1.1: (a) The party with the grievance must notify the other party at the earliest opportunity of the problem; (b) Throughout all stages of the procedure all relevant facts must be clearly identified and recorded; (c) Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must cooperate to ensure that the disputes resolution procedures are carried out as quickly as possible. 14.1.3 Subject to sub-clause 14.1.4, whilst the parties are attempting to resolve the matter the parties will continue to work in dispute accordance with this Agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or her health or safety. Subject to the relevant provisions of the state Occupational Health and Safety Law, even if the employee has a reasonable concern about an imminent risk to his or her health of safety, the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for the employee to perform. 14.1.4 Whilst these processes are being followed the parties shall jointly be committed to avoid stoppages or individually refer work, lockouts or other bans or limitations on the matter to performance of work and the AIRC for company shall ensure that all practices applied during the operation of the procedure are in accordance with safe working practices and consistent with established custom and practice at the enterprise. 14.1.5 Conciliation or arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ regarding disputes and potential disputes arising out of the operation of this clause will be dealt with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if by the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereAustralian Industrial Relations Commission.

Appears in 1 contract

Sources: Collective Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for 25.1 In the avoidance event of a dispute in relation to a matter arising under this agreement, in the first instance the parties will attempt to resolve the matter at the workplace by discussions between the employee or resolution employees concerned and the relevant supervisor and, if such discussions do not resolve the dispute, by discussions between the employee or employees concerned and more senior levels of disputes shall applymanagement as appropriate. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s 25.2 A party to the dispute may appoint another person person, organization or association to act on their behalf including an employee representativeaccompany or represent them in relation to the dispute. 11.2 Subject 25.3 In order to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputesprocedure in sub-clause 25.1: 11.5.1 (a) the party with the grievance must notify the other party part at the earliest opportunity of the problem; 11.5.2 (b) throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and; 11.5.3 (c) sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate cooperate to ensure that the disputes resolution procedure is procedures are carried out as quickly as possible. 11.6 25.4 If a dispute in relation to a matter arising under the matter remains unresolved 11.6.1 If agreement is unable to be resolved at the matter remains unresolvedworkplace, and all agreed steps for resolving it have been taken, the Company dispute may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter referred to the Australian Industrial Relations Commission (AIRC) for assistance in resolving resolution by mediation and/or conciliation and, where the matter through conciliationin dispute remains unresolved, arbitration. If arbitration is necessary, the AIRC may exercise the procedural powers in relation to hearings, witnesses, evidence and submissions which are necessary to make the arbitration effective. 11.6.3 If conciliation fails 25.5 Any dispute referred to the AIRC under this clause should be dealt with by a member nominated by either the head of the relevant panel or the President. 25.6 The decision of the AIRC will bind the parties, subject to either party exercising a right of appeal against the decision to a Full Bench. 25.7 The parties agree that in the event of the AIRC not being able to deal with a dispute then an independent arbitrator will be appointed by agreement by the parties at the time. 25.8 Whilst the parties are attempting to resolve the matter in dispute the parties shall jointly will continue to work in accordance with the Award, this Agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or individually refer the matter her health or safety. Subject to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ relevant provisions of occupational health and MAG Gay as a substitute safety legislation, even if the first mentioned member employee has a reasonable concern about an imminent risk to his or her health or safety, the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is unavailable. The substitutes shall safe and appropriate for the employee to perform. 26.9 Any outcome determined by a third party must be called on in consistent with the order they are listed hereNational Code of Practice for the Construction Industry and the Australian Government Implementation Guidelines.

Appears in 1 contract

Sources: Collective Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace, but not to the extent such requests contravenes Regulation 8.5 (1) (d) and 8.5 (1) (g) of the Workplace Relations Act 1996. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 1 contract

Sources: Labour Hire Agreement

DISPUTE SETTLEMENT PROCEDURE. 18.1.1 The following procedure for the avoidance or resolution of disputes shall apply.. The mechanism and procedures for resolving industrial disputes will include, but not be limited to the following: 11.1 (a) The employee/s concerned shall will first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 . Subject to 11.7 below18.1.2 and 18.1.3, where an employee representative is involved, he or involved he/she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 (b) If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative and/or, if the employee had so requested, his or her employee representatives, will take place. 11.4 . The employee representative shall be allowed, at a place designated by the Company, allowed a reasonable period of time during working hours to interview external advisors advisers requested by the employee representative, (c) The parties shall jointly or individually refer the matter in the workplacefirst instance to the Victorian Metal, Engineering and Associated Industries Disputes Panel (“Disputes panel for conciliation and determination which shall deal with the dispute in accordance with the Dispute panel’s charter. However, notwithstanding the Dispute panel’s charter, employer and employee organisations do not have the right to participate in the Dispute panel. In addition, the Dispute panel only operates in respect of this agreement if the following substitutes for clause 1.4 of the Dispute panel’s charter: “Matters may be referred to the Disputes panel by an employee of the Company or the employee’s union or other representative if requested, the Company, or the Company’s representative organisation or agent.” 18.1.2 This procedure shall be followed in good faith and without unreasonable delay. 11.5 To 18.1.3 If any party fails or refuses to follow any step of this procedure the non-breaching party will not be obligated to continue through the remaining steps of the procedure, and may immediately seek relief by application to the Australian Industrial Relations Commission (“AIRC”). 18.1.4 In order to facilitate the speedy and efficient resolution of disputesprocedure in 18.1.1: 11.5.1 the (a) The party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout (b) Throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and; 11.5.3 sensible (c) Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-co- operate to ensure that the disputes resolution procedure is procedures are carried out as quickly as possible. 11.6 If 18.1.5 Subject to sub-clause 18.1.6, whilst the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it parties are attempting to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly will continue to work in accordance with the Award and this agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or individually refer the matter her health or safety. Subject to the Australian Industrial Relations Commission (“AIRC”) relevant provisions of the State occupational health and safety law, even if the employee has a reasonable concern about an imminent risk to his or her health or safety, the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for assistance in resolving the matter through conciliationemployee to perform. 11.6.3 If conciliation fails to resolve the matter in dispute 18.1.6 Whilst these processes are being followed the parties shall jointly be committed to avoid stoppages of work, lockouts or individually refer other bans or limitations on the matter to performance of work and the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ company shall ensure that all practices applied during the operation of the procedure are in accordance with AIRC member ▇▇ ▇▇▇▇▇ safe working practices and MAG Gay as a substitute if consistent with established custom and practice at the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereenterprise.

Appears in 1 contract

Sources: Collective Agreement

DISPUTE SETTLEMENT PROCEDURE. The In the event of a dispute arising in relation to this agreement every endeavour shall be made to amicably settle the same by direct negotiations and consultation between the parties to this agreement. To facilitate the settlement of any such dispute the following procedure for the avoidance or resolution channels of disputes communication shall apply. 11.1 : • The employeeemployee(s) shall discuss the matters affecting him/s concerned shall first meet and confer her/them with his/her/their immediate delegated supervisor. The employeeIf the matter is not resolved within 48 hours at this level the employee may discuss the matter with his/s may appoint another person her/their union representative at a time suitable to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 . Permission for such discussion shall not be unreasonably withheld. The accredited union representative shall discuss matters affecting the employee(s) he/she represents with the supervisor in charge of the work. If agreement is not reached within 24 hours at this level a union representative shall approach the responsible department head or his/her nominee for further discussion. If the matter is not resolved at such a meeting further these discussions involving more senior within 24 hours the union representative shall notify the appropriate union official of the nature of the matter in dispute and discussions shall then be carried out within the next 24 hours between representatives of the management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussionunion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement of the negotiations between the management and the union not resolving the matter in dispute within 24 hours either party shall be at liberty to refer the matter to a more senior level the CEO or it his nominee who shall determine the matter within 24 hours. It is agreed that such a reference would not resolve work shall continue during the matter period of negotiation, discussion and consultation except in the parties case of work which is unsafe. In any case where work is considered to be unsafe the management shall jointly be immediately consulted to determine whether safety regulations are being observed. Work shall continue in those areas considered to be safe and other workers may be relocated to these areas. The time limits specified above are cumulative and may be extended by mutual agreement. Notwithstanding the above, either may refer unresolved matters or individually refer the matter disputes to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationresolution by conciliation and/or arbitration. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 1 contract

Sources: Employee Collective Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure 16.1 If a dispute relates to: (a) a matter arising under this Agreement; or (b) the National Employment Standards; this term sets out procedures to settle the dispute. 16.2 An Employee who is a party to the dispute may appoint a representative for the avoidance or resolution purposes of disputes the procedures in this term. Such representative shall applynot be permitted to enter the workplace in breach of right of entry laws. 11.1 The employee/s concerned shall 16.3 In the first meet instance, the parties to the dispute must try to resolve the dispute at the workplace level, by discussions between the Employee or Employees and confer with their immediate supervisorrelevant supervisors and/or management. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is cannot be resolved at such a meeting further discussions involving more it will be referred to senior management and such as the employee representative will take placeHR Manager or MD/CEO. 11.4 The employee representative shall be allowed, 16.4 If discussions at a place designated by the Companyworkplace level do not resolve the dispute, a reasonable period of time during working hours party to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company dispute may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationFWC. All above steps must be fully exhausted before this referral may occur. 11.6.3 If conciliation fails 16.5 FWC may deal with the dispute in 2 stages: (a) FWC will first attempt to resolve the matter in dispute as it considers appropriate, including by mediation, conciliation, expressing an opinion or making a recommendation; and (b) if FWC is unable to resolve the dispute at the first stage, FWC may then: (i) arbitrate the dispute; and (ii) make a determination that is binding on the parties. 16.6 While the parties shall jointly are trying to resolve the dispute using the procedures in this term: (a) an Employee must continue to perform his or individually refer her work as he or she would normally, unless he or she has a reasonable concern about an imminent risk to his or her health or safety; and (b) an Employee must comply with a direction given by the matter Company to perform other available work at the same workplace, or at another workplace, unless: (i) the work is not safe; or (ii) applicable work health and safety legislation would not permit the work to be performed; or (iii) the work is not appropriate for the Employee to perform; or (iv) there are other reasonable grounds for the Employee to refuse to comply with the direction. 16.7 The parties to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ dispute agree to be bound by a decision made by FWC in accordance with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed herethis term.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of 32.1 Where possible, all disputes shall applyabout matters arising under this Agreement will be resolved internally. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 32.2 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, dispute arises in the workplace. 11.5 To facilitate , then the speedy and efficient resolution of disputesprocedure to resolve the dispute will be as follows: 11.5.1 (a) the party with Employee and his or her immediate supervisor will meet and discuss the grievance must notify the other party at the earliest opportunity of the problemmatter; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If (b) if the matter remains unresolved, the Company may refer it to a Employee (and his/her representative, if requested by the Employee) will meet with more senior level of workplace management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in discuss the discussions.matter; 11.6.2 In the event there is no agreement to refer (c) if the matter to a more senior level or cannot be resolved at the workplace level, it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter may be referred by either party to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationCommission). 11.6.3 32.3 If conciliation fails a dispute is referred to the Commission for resolution, the Commission can take any or all of the following actions as it considers appropriate to resolve the dispute: (a) convene conciliation conferences of the parties or their representatives at which the Commission is present; (b) require the parties or their representatives to confer among themselves at conferences at which the Commission is not present; (c) request, but not compel, a person to attend proceedings; (d) request, but not compel, a person to produce documents; (e) where both parties request and agree, make recommendations about particular aspects of a matter about which they are unable to reach agreement; (f) where the matter, or matters, in dispute cannot be resolved (including by conciliation) and both parties request and agree, arbitrate or otherwise determine the matter, or matters, in dispute. 32.4 The Commission must follow due process and allow each party a fair and adequate opportunity to present their case. 32.5 Any determination by the Commission under clause 32.3 must be in writing if either party so requests and the Commission must give reasons for the determination. 32.6 Any determination made by the Commission under clause 32.3 must be consistent with applicable law and must not require a party to act in contravention of an applicable industrial instrument or law. 32.7 Where relevant, and circumstances warrant, the Commission should consider previous decisions of the Commission. The Commission must approach matters regarding management decisions in accordance with the general principles set out in the XPT case [(1984) 295 CAR 188]. 32.8 The Commission must not issue interim orders, 'status quo' orders or interim determinations. 32.9 The parties shall jointly are entitled to be represented including by legal representatives, in proceedings pursuant to this dispute resolution procedure. 32.10 Without prejudice to either party, Employees must continue work as normal in accordance with this Agreement and their contracts of employment while matters in dispute are being dealt with in accordance with this procedure. Where an Employee has a reasonable concern about an imminent risk to his or individually refer her health or safety, the matter Employee must not unreasonably fail to comply with a direction of the RFDS to perform other available work that is safe and appropriate for the Employee to perform whether at the same or another workplace. 1. Employees covered by this Agreement will be entitled to receive the Total Remuneration (exclusive of SGC superannuation contributions calculated and paid in accordance with clause 9) set out in Tables 1, 2 and 3 of Clause 7 of this Annexure. 2. The Total Remuneration rates contained in the Tables also include an amount to recognise the additional aeromedical and clinical services required to be provided by Employees to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailableUpper Western Area. 3. The substitutes shall be called on Total Remuneration rates in the order they are listed hereTables include an amount in lieu of annual leave loading. 4. If the RFDS retains AGPAL and ISO accreditation, the RFDS will continue to pay the applicable AGPAL and ISO Allowance of 2% (already included in the base salary rates in the Tables) for the duration of the accreditation. Should the AGPAL or ISO accreditation not be retained the base salary rates set out in the Tables will be adjusted accordingly from the date such accreditation lapses. 5. The Total Remuneration includes a component for furnished accommodation at a subsidised rent, or a housing allowance, in accordance with the RFDS Staff Housing Policy as varied from time to time. Currently the value of the housing component of total remuneration is $15,600. 6. At the request of the Employee, or as determined by the RFDS, the RFDS may alter the components of the Employee's Total Remuneration, subject to the following conditions: (a) The total cost to the RFDS of providing the Total Remuneration must remain the same; and (b) The superannuation component of the Employee's Remuneration must not be less than the Minimum Superannuation Contribution or greater than the amount approved by the RFDS; and (c) Any alteration must be in accordance with any applicable RFDS policy; and (d) the arrangement must comply with applicable legislation; (e) the Employee must make a written request for the RFDS to alter the components of the Total Remuneration; and (f) the Employee may alter the components of the Total Remuneration only once in each calendar year.

Appears in 1 contract

Sources: Medical Officers Agreement

DISPUTE SETTLEMENT PROCEDURE. 10.1 In the event of a dispute arising in the workplace about matters arising under this agreement the procedure to resolve the matter will be as follows: 10.1.1 The following procedure for employee and the avoidance or resolution of disputes shall applyemployee's supervisor meeting and conferring on the matter. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 10.1.2 If the matter is not resolved at such a meeting this meeting, the parties must arrange for further discussions involving between the employee and more senior management levels of management. 10.1.3 If the matter cannot be resolved it may be referred by a party to the Australian Industrial Relations Commission for resolution. This does not affect the right of either party to a dispute to take other action to resolve the dispute. 10.2 An employee may choose to have an employee representative of their choice, including a Union representative, to represent and support them at any stage of the dispute resolution procedure. Any representative nominated by the employee representative pursuant to this dispute resolution procedure will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of the necessary time during working hours to interview external advisors requested by support the employee. 10.3 While the parties attempt to resolve a dispute employees must continue to work as normal in accordance with this agreement and their contracts of employment unless an employee has a reasonable concern about imminent risk to safety or health. In this case, an employee must not unreasonably fail to comply with a direction of the Company to perform other available work, whether at the same or another workplace that was safe and appropriate for the employee representative, in the workplaceto perform. 11.5 To facilitate 10.4 If a dispute is referred to the speedy and efficient resolution of disputes: 11.5.1 Commission for resolution, the party with the grievance must notify the other party at the earliest opportunity Commission can take any or all of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out following actions as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails considers appropriate to resolve the dispute: 10.4.1 convene conciliation conferences of the parties or their representatives at which the Commission is present; 10.4.2 require the parties or their representatives to confer among themselves at conferences at which the Commission is not present; 10.4.3 request, but not compel, a person to attend proceedings; 10.4.4 request, but not compel, a person to produce documents; 10.4.5 where either party requests, make recommendations about particular aspects of a matter about which they are unable to reach agreement; 10.4.6 where the matter, or matters, in dispute cannot be resolved (including by conciliation) and one party or both request, arbitrate or otherwise determine the parties shall jointly matter, or individually refer matters, in dispute. 10.5 The Commission must follow due process and allow each party a fair and adequate opportunity to present their case. 10.6 Any determination by the matter Commission under paragraph 10.4.6 must be in writing if either party so requests, and must give reasons for the determination. 10.7 Any determination made by the Commission under paragraph 10.4.6 must be consistent with applicable law and must not require a party to act in contravention of an applicable industrial instrument or law. Where relevant, and circumstances warrant, the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ Commission can consider previous decisions of the Commission. 10.8 The Commission must approach matters regarding management decisions in accordance with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on general principles set out in the order they XPT case [(1984) 295 CAR 188]. 10.9 The Commission must not issue interim orders, 'status quo' orders or interim determinations. 10.10 The parties are listed hereentitled to be represented including by legal representatives, in proceedings pursuant to this dispute resolution procedure.

Appears in 1 contract

Sources: Workplace Agreement

DISPUTE SETTLEMENT PROCEDURE. 20.1 The following procedure parties recognise that as an operator in a service industry it is essential that the Company provides a reliable and quality towage service to its varied customers. The parties also recognise that the provision of a towage service is only one part, albeit important, of the process for the avoidance or resolution delivering a range of disputes shall applyproducts to domestic and international markets. 11.1 The 20.2 To that end to ensure the continuity of service of towage services, the parties agree as follows: * in the event of an industrial issue arising, discussions will be held at a local level between the company Towage Manager and the employee/s concerned shall first meet and, if nominated by employees, a representative. * To ensure that issues can be resolved in this manner, there will be regular and confer with their immediate supervisorongoing consultation. The employee/s may appoint another person Where more formal discussions are required on an issue, they will be convened as expeditiously as possible to act on their behalf including an employee representative. 11.2 Subject avoid unnecessary delay. Employees have a right to 11.7 below, where an employee seek the assistance of a representative is involved, he or she shall be allowed the necessary time during working hours to interview nominated by the employee/s s, including an AMOU official. * In the event that the normal processes of consultation and discussions are not able to bring about a resolution of the supervisor. 11.3 If differing views, the matter is not resolved at such a meeting further discussions involving more senior management company Towage Manager should seek the assistance of relevant Managers and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by officers within the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee or employees may invite an alternative or more senior employee also seek the assistance of their nominated representative including a Federal Official of AIMPE * Whilst the company and employees will use their best endeavors to be involved in resolve issues between themselves through the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or procedures as outlined above, it is agreed recognised that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to assistance of the Australian Industrial Relations Commission (“AIRC”) for assistance may be sought by the Company or if the employee/s so request their nominated representative if differences still remain. * If the issue is not resolved by conciliation, the AIRC shall deal with the issue by arbitration and decision, subject to any rights of appeal under the Act, shall be final and shall be accepted by the parties. If arbitration is necessary, the AIRC may exercise the procedural powers in resolving relation to hearings, witnesses, evidence and submissions which are necessary to make the matter through conciliationarbitration effective. 11.6.3 If conciliation fails 20.3 The processes outlined above are designed to resolve the matter in dispute enable the parties to develop their relationship on the basis of trust and confidence that issues will be dealt with on a proper, professional basis. Following this process would ensure that there are no delays to operations over matters that are in dispute, and should ensure continuity of service. 20.4 Pending the completion of the procedure set out in this clause work shall jointly or individually refer continue without interruption. No party shall engage in provocative action and pending the matter to resolution of the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if dispute, the first mentioned member is unavailablestatus quo shall apply. The substitutes rights of individuals or parties shall not be called on in prejudiced by the order they are listed herefact that work has continued under this procedure, normally and without interruption. To this end, the parties understand the necessity for continuity of service for the company operations and do not intend to take industrial action.

Appears in 1 contract

Sources: Collective Agreement

DISPUTE SETTLEMENT PROCEDURE. The parties to this Agreement are committed to, wherever possible, resolving industrial disputes by non- industrial action and will use the following Settlement of Disputes procedures as the means of avoiding and resolving industrial disputes: (a) The matters to be dealt with in this procedure for shall include all grievances or disputes between an employee and the avoidance or resolution of disputes shall applyemployer in respect to any industrial matter and all other matters that the parties agree on. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including (b) In the event of an employee representative. 11.2 Subject having a grievance or dispute, the employee shall in the first instance attempt to 11.7 below, where an employee representative is involved, he or she shall be allowed resolve the necessary time during working hours to interview matter with the employee/s and the immediate supervisor. 11.3 (c) If the matter grievance or dispute is not resolved at such a meeting further discussions involving more senior management and resolved, the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian next higher level of management for discussion. Such discussion should, if possible, take place within 24 hours after the request by the employee. For the purpose of these discussions, the employee may be represented by a fellow employee or a representative of the Union. (d) If the grievance or dispute is still unresolved, the matter shall, in the case of a member of the Union be reported to the Union and the Company’s Human Resources Manager. An employee not being a member of the Union may report the grievance dispute to management or the Company’s Human Resources Manager. This should occur as soon as it is evident that discussions will not result in resolution of the dispute. (e) If, after discussion between the parties, or their nominees mentioned above, the dispute remains unresolved after the parties have genuinely attempted to achieve a settlement thereof, notification of the existence of the dispute may be given pursuant to the NSW Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇. The parties agree to the NSW Industrial Relations Commission settling the matter by conciliation or arbitration. (f) Discussions under this procedure should take place within seven days, however, this time period may be extended by agreement between the parties. Whilst all of the above procedures are being followed, normal work shall continue and the status quo shall prevail. (g) Discussions at any stage of the procedure shall not be unreasonably delayed by any party, subject to acceptance that some matters may be of such complexity or importance that it may take a reasonable period of time for the appropriate response to be made. If genuine discussions are unreasonably delayed or hindered, it shall be open to any party to give notification of the dispute pursuant to the NSW Industrial Relations ▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if . (h) A fellow employee nominated to represent the first mentioned member is unavailable. The substitutes employee under these procedures shall be called on allowed the necessary paid time during working hours to: Meet with the employee and management; Participate in proceedings before the order they are listed hereNSW Industrial Relations Committee.

Appears in 1 contract

Sources: Enterprise Bargaining Agreement

DISPUTE SETTLEMENT PROCEDURE. 1.15.1 This clause provides a procedure to settle disputes relating to this Agreement, the NES, an employment matter, or a matter about a workplace right that has been breached. 1.15.2 All parties to the Agreement acknowledge that the best way to deal with disputes that may arise is to reach agreement between persons involved. The following procedure for parties acknowledge that the avoidance or processes of mutual cooperation, listening and understanding will result in the best resolution of disputes shall applyany disputes. 11.1 The employee/s concerned shall first meet 1.15.3 All parties to the Agreement will always endeavour to have specific issues resolved between managers and confer with their immediate supervisorEmployees that are directly involved while recognising the assistance that a mediator can provide in helping agreement to be reached. 1.15.4 All parties to the agreement recognise that drafting this agreement in clear language and having an open and honest negotiation process that involves all stakeholders will help to minimise disputes. The employee/s may appoint another person to act on Employer, Employees, and their behalf including nominated representatives support an employee representativeeducation program of both Employees and managers regarding the content of this agreement as critical. 11.2 Subject 1.15.5 At any stage of the dispute resolution process an Employee may choose to 11.7 belowbe represented by a representative of their choice. Step 1: Any dispute will, where an employee representative is involvedin the first instance, he or she shall be allowed discussed between the necessary time during working hours to interview the employee/s Employee(s) concerned and the supervisorimmediate manager involved. The manager must make a genuine attempt to resolve the matter promptly. 11.3 Step 2: If the matter cannot be resolved in Step 1, the matter will be referred to the appropriate senior manager who will attempt to resolve the matter promptly. The senior manager will first consult with the affected Employees and if requested by those employees, their nominated Employee representative(s) (if any) when endeavouring to resolve the matter. Where agreed between the Employee or their representative and the Employer, steps 1 and 2 can be disregarded in the interest of relevance and from step 3 onwards pursued. Step 3: If not resolved in Step 2, the matter will be immediately referred, for discussion between a manager with industrial relations responsibility and the Employee. Step 4: If the matter is still not resolved at such a meeting further discussions involving more senior management and party to the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company dispute may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails FWC. The FWC will first attempt to resolve the matter in dispute the parties shall jointly as it considers appropriate, including by mediation, conciliation, expressing an opinion or individually refer making a recommendation. Step 5: If the matter to remains unresolved after Step 4, then the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if FWC can arbitrate the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed heredispute.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance 27.1 Disputes over any work related or resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer industrial matter should be dealt with their immediate supervisor. The employee/s may appoint another person as close to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly its source as possible. 11.6 27.2 An Employee/s and or their Workplace Representative should initially submit any work related grievance and/or industrial matter to the site foreperson, supervisor or other appropriate site representative of the company. 27.3 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolved, the Company Employee/s and/or their Workplace Representative may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer then submit the matter to a more the appropriate senior level or it is agreed that such a reference would management person. 27.4 If still not resolve resolved the Employee/s and/or their Workplace Representative shall discuss the matter with the parties shall jointly or individually refer nominated representative of the Company. 27.5 Whilst the above procedures are being followed work should continue as normal. 27.6 This procedure is to be followed in good faith and without unreasonable delay by any party. 27.7 Should the matter remain unresolved it shall be dealt with in one of the following ways as agreed to between the parties: (a) referred to the Australian Industrial Relations Commission for conciliation and if required, arbitration. The Commissions decision will be accepted by all parties subject to legal rights of appeal; or (“AIRC”b) referred to a disputes board for assistance in resolving determination; or (c) referred to a private arbitrator agreed to between the matter through conciliationparties, for determination. 11.6.3 If conciliation fails 27.8 Any outcome determined by the third party (above 26.7) must be consistent with the National Code of Practice for the Construction Industry and the Implementation Guidelines, along with any legislative obligations. 27.9 This dispute settlement procedure does not apply to resolve health and safety issues. 27.10 To assist in the matter in dispute avoidance of the disputes the parties shall jointly or individually refer the matter agree to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ following procedure prior to an Employee commencing work on a project. (a) the parties acknowledge that it is in the interests of the Industry and MAG Gay as the Company that all new Employees on a substitute if building project understand their obligations to the first mentioned member is unavailable. Agreement and are introduced to their jobs in a manner which will help them work safely and efficiently. (b) The substitutes induction presentation and material shall have regard to the language skills of the Employee/Company. 27.11 To ensure that the parties are aware of the terms of the Agreement to assist in any resolution of a disputes or the avoidance threreof a copy of the Agreement shall be called retained by the Company at all times for ready access by any Employee on in a project site, and the order they are listed hereCompany shall provide a permanent copy for each Employee representative and Occupational Health and Safety delegate on a project site.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. 3.2.1 The following procedure for the avoidance or resolution of disputes shall apply.: 11.1 (a) The employee/s employee(s) concerned shall will first meet and confer with their immediate supervisor. The employee/s employee(s) may appoint choose to involve another person employee or an employee representative to accompany them and/or act on their behalf including an behalf. (b) If the matter is not resolved at such a meeting the Company will promptly make available a more senior management representative to discuss the issue with the employee(s) and, if the employee(s) requests, the relevant employee representative. The employee(s) may request a Union official to be involved in the discussions. 11.2 Subject (c) If the matter remains unresolved the Company may refer it to 11.7 belowa more senior level of management. The employee(s) and/or employee representative may invite a more senior Victorian Branch Union official to be involved in the discussions. (d) In the event there is no agreement to refer the matter to a more senior level, where or it is agreed that such a reference would not resolve the matter, the Parties may jointly or individually refer the matter to the Australian Industrial Relations Commission for conciliation. 3.2.2 In order to facilitate the procedure in sub clause 3.2.1 above: (a) The party with the grievance must notify the other party of the problem at the earliest opportunity. (b) Throughout all stages of the procedure each party shall have responsibility for clearly identifying and recording all relevant facts. (c) Where an employee representative is involved, he or involved he/she shall be allowed the necessary time during working hours to interview discuss the employee/s matter with the employee(s) and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible (d) Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate cooperate to ensure that the disputes resolution procedure is procedures are carried out as quickly as possiblepossible with minimal impact upon production. 11.6 If 3.2.3 While the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved procedure set out in the discussionsclause 3. 11.6.2 In 2.1 is being followed, work will continue as normal in accordance with the event pre-dispute status quo, this Agreement and established custom and practice, unless there is no agreement reasonable concern about an imminent risk to refer the matter to a more senior level health or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationsafety. 11.6.3 If conciliation fails to resolve 3.2.4 In circumstances where there is a dispute concerning proposed changes, “work continuing in accordance with the matter pre-dispute status quo” means the work and management practices in dispute place immediately before the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on introduction of those changes will remain in the order they are listed hereplace.

Appears in 1 contract

Sources: Facility Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 36.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 36.2 Subject to 11.7 36.10 and 36.11, below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 36.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative representatives will take place. 11.4 36.4 The employee representative shall be allowed, at a place designated by the Companycompany, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 36.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 36.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 36.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 36.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 36.6 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolvedparties may, the Company may jointly or individually, refer it to a more senior level of management or may appoint a representative. The employee may invite an the alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission dispute resolution provider (“AIRCADR provider”) specified in this agreement for assistance in resolving the matter through conciliation. 11.6.3 36.7 Notwithstanding the above, if a matter arises directly between the parties to this agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter may be referred directly to the specified ADR provider for conciliation—however, this subclause does not allow for a union to refer a dispute concerning a particular employee or employees to conciliation unless that employee or those employees so choose. 36.8 If conciliation fails to resolve the to matter in dispute the parties specified ADR provider shall jointly or individually refer resolve the matter to by arbitration. 36.9 For all disputes over the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ matters dealt with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in Part 2 in the order they are clauses listed here.below:

Appears in 1 contract

Sources: Workshop Agreement

DISPUTE SETTLEMENT PROCEDURE. Definition: “Parties” in this clause refer to the employer and employees subject to this agreement. 17.1.1 The following procedure mechanism and procedures for the avoidance or resolution of resolving disputes shall applybe in accordance with the following provisions. However, other mechanisms may be adopted by agreement between the parties. 11.1 (a) The employee/s concerned shall will first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 . Subject to 11.7 below17.1.2 and 17.1.3, where an employee representative is involved, he or involved he/she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 (b) If the matter is not resolved at such a meeting meeting, the parties will arrange further discussions involving more senior management and as appropriate. The employee may invite a union official or other representative to be involved in the discussions. The employer may also invite into the discussions an officer of the employer organisation to which the employer belongs. Where an employee representative will take place. 11.4 The employee representative is involved he or she shall be allowed, allowed at a place designated by the Companyemployer, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To (c) If a dispute in relation to a matter arising under the agreement is unable to be resolved at the workplace, and all agreed steps for resolving it have been taken, the dispute may be referred to the Australian Industrial Relations Commission (the Commission) for resolution by mediation and/or conciliation and, where the matter in dispute remains unresolved, arbitration. If arbitration is necessary the Commission may exercise the procedural powers in relation to hearings, witnesses, evidence and submissions which are necessary to make the arbitration effective. 17.1.2 In order to facilitate the speedy and efficient resolution of disputesprocedure in 17.1.1: 11.5.1 the (a) The party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout (b) Throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is procedures are carried out as quickly as possible. 11.6 If 17.1.3 Subject to sub-clause 17.1.4, whilst the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it parties are attempting to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the pre dispute status quo shall prevail. Where the dispute arrises from a decision of the employer then the situation that prevailed prior to that decision shall prevail. Subject to this agreement the parties shall jointly will continue to work in accordance with the Award and this agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or individually refer her health or safety, the matter employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for the employee to perform. 17.1.4 Subject to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in pre dispute status quo, whilst these processes are being followed the parties shall jointly be committed to avoid stoppages of work, lockouts or individually refer other bans or limitations on the matter performance of work and the company shall ensure that all practices applied during the operation of the procedure are in accordance with safe working practices and consistent with established custom and practice at the enterprise. 17.1.5 The decision of the Commission will bind the parties, subject to either party exercising a right of appeal against the AIRC decision to a Full Bench. 17.1.6 Any outcome determined by arbitration cannot be inconsistent with the National Code of Practice for the Construction Industry (the Code) and the Implementation Guidelines for the National Code of Practice for the Construction Industry (the Guidelines). Any outcome determined by arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ that is inconsistent with, or is capable of being applied in a manner that would lead to inconsistencies with, the Code and MAG Gay as a substitute if the first mentioned member Guidelines is unavailable. The substitutes shall be called on in the order they are listed herenull and void.

Appears in 1 contract

Sources: Victorian Agreement

DISPUTE SETTLEMENT PROCEDURE. 9.1 Any dispute arising from this Agreement or in relation to the NES will be dealt with in accordance with the following procedure: (a) The following procedure for matter will first be discussed between the avoidance or resolution of disputes shall applyEmployee affected and the appropriate Team Manager. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act (b) If not settled, the matter will be discussed between the Employee, or where the Employee elects, a representative of the Employee’s choosing on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed of the necessary time during working hours to interview the employee/s Employee and the supervisor. 11.3 relevant DC manager or other appropriate representative of Kmart. If the matter is not resolved settled at such a meeting further discussions involving more senior management this stage, all relevant facts will be recorded in writing and provided to all parties before the employee representative will take placematter progresses to stage (c). 11.4 The employee (c) If not settled, the matter will be discussed between a senior official of the Union (where applicable) and an appropriate representative shall of Kmart. Provided that an Employee may elect to be allowed, at represented by an Employee of their choice rather than by a place designated by representative or official of the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplaceUnion. 11.5 To facilitate the speedy and efficient resolution 9.2 A time limit of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages two (2) working days will apply to each step of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried set out as quickly as possiblein clause 9.1. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved9.3 At all times, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that, while the dispute settlement procedure is in process, work must continue to be performed in accordance with Kmart’s direction, without limitation or stoppage. Subject to applicable OH&S legislation, an Employee must not unreasonably fail to comply with a direction by Kmart to perform work, whether at the same or another workplace, that such a reference would not resolve is safe and appropriate for the matter Employee to perform. For disputes regarding an Employee’s roster, the parties shall jointly or individually refer Employee will continue to work in accordance with the matter Employee’s existing roster, as it was immediately prior to the Australian Industrial Relations Commission (“AIRC”) for dispute arising, until the dispute is resolved. 9.4 No party shall be prejudiced in relation to the final settlement by the continuance of work in accordance with this clause. 9.5 It will be open to either party at any time to seek the assistance of the FWC in resolving any dispute by the matter through conciliationprocesses of conciliation and/or arbitration and to be represented in such proceedings by the representative(s) of their choice. 11.6.3 If conciliation fails 9.6 In order to resolve the matter effectively deal with issues raised by Employees in dispute the parties shall jointly or individually refer the matter relation to this Agreement, delegates will be allowed downtime. Subject to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if delegate advising the first mentioned member is unavailable. The substitutes shall line manager, the delegate will be called on in the order they are listed here.allowed two

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 27.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 27.2 Subject to 11.7 27.10 and 27.11, below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 27.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative representatives will take place. 11.4 27.4 The employee representative shall be allowed, at a place designated by the Companycompany, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 27.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 27.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 27.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 27.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 27.6 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolvedparties may, the Company may jointly or individually, refer it to a more senior level of management or may appoint a representative. The employee may invite an the alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission dispute resolution provider (“AIRCADR provider”) specified in this agreement for assistance in resolving the matter through conciliation. 11.6.3 27.7 Notwithstanding the above, if a matter arises directly between the parties to this agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter may be referred directly to the specified ADR provider for conciliation.—however, this subclause does not allow for a union to refer a dispute concerning a particular employee or employees to conciliation unless that employee or those employees so choose. 27.8 If conciliation fails to resolve the to matter in dispute the parties specified ADR provider shall jointly or individually refer resolve the matter to by arbitration. 27.9 For all disputes over the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ matters dealt with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in Part 2 in the order they are clauses listed here.below: 1. Wage increases 2. Increases in allowances 3. Payment of wages

Appears in 1 contract

Sources: Collective Bargaining Agreement

DISPUTE SETTLEMENT PROCEDURE. 8.1 The parties to this Agreement agree that any issue in dispute including in relation to the National Employment Standards should be resolved following the disputes procedure outlined below. 8.2 For the avoidance of doubt, this includes but is not limited to the express terms of this agreement and any incorporated instrument, the "General Protections" provided in the Fair Work Act 2009 ("the Act"), and the National Employment Standards detailed in the Act, including any refusal of requests by the employer under s.65(5) and s.76(4). 8.3 The following procedure for the avoidance or resolution of disputes shall apply.: 11.1 8.4 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person a representative to act on their behalf including an employee representativea Shop ▇▇▇▇▇▇▇. 11.2 8.5 Subject to 11.7 8.11 and 8.12, below, where a representative who is an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and sand the supervisor. 11.3 8.6 If the matter is not resolved at such a meeting further discussions discussion involving more senior management and the employee representative representatives will take place. 11.4 8.7 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 8.8 To facilitate the speedy and efficient resolution of disputes:: .- 11.5.1 8.8.1 the party with the grievance must notify the other party at the earliest opportunity of the problem;. 11.5.2 8.8.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 8.8.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 8.9 If parties have followed the matter remains unresolved 11.6.1 If above procedure and the matter remains unresolved, the Company parties may seek assistance through an agreed third party to assist in resolving the issue. If any party fails or refuses to follow any step of this procedure the non-breaching party shall not be obligated to continue through the remaining steps of the procedure and may immediately seek relief by application to the Fair Work Commission. 8.10 If the matter remains unresolved the parties may, jointly or individually, refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussionsFair Work Commission. 11.6.2 In 8.11 Notwithstanding the event there is no agreement above, if a matter arises directly between the parties to refer this Agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter may be referred directly to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation.Fair Work Commission 11.6.3 8.12 If conciliation fails to resolve the matter in dispute Fair Work Commission shall resolve the matter by arbitration. 8.13 While the parties are attempting to resolve the matter, the parties will continue to work in accordance with this Agreement and their contract of employment unless the employee has a reasonable concern about an imminent risk to his or her health and safety. Subject to relevant provisions of any State or Territory occupational health and safety law, even if the employee has a reasonable concern about an imminent risk to his or her health or safety, the employee must not unreasonably fail to comply with a direction by the Company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for the employee to perform. 8.14 Subject to the pre-dispute status quo, except in the case of employee misconduct, whilst these processes are being followed the parties shall jointly commit to avoiding stoppages of work, lockouts or individually refer other bans and limitations on the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailableperformance of work. The substitutes Company shall ensure that all practices applied during the operation of this procedure are in accordance with safe working practices and consistent with its previous established practice. 8.15 Whilst these processes are being followed the parties shall be called committed to avoid stoppages of work, lockouts or other bans or limitations on the performance of work and the Company shall ensure that all practices applied during the operation of the procedure are in accordance with safe working practices and consistent with established custom and practice at the order they are listed hereenterprise. Even Engineering Pty Ltd Metals Labour Hire Agreement 2023-2026 8.16 In any dispute raised pursuant to this clause of the Agreement the employer and the union agree that each party shall bear its own costs.

Appears in 1 contract

Sources: Metals Labour Hire Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for 29.1 If a dispute arises about the avoidance meaning or resolution application of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 belowthis Agreement or the NES, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representativeparties agree that, in the workplacefirst instance, they will attempt to resolve the dispute at the workplace level, by discussions between the Employee and the relevant supervisors and/or management. 11.5 To facilitate 29.2 An Employee who is a party to the speedy and efficient resolution dispute may appoint a representative for the purposes of disputesthe procedures in this clause. 29.3 The procedure to be followed is: 11.5.1 (a) The Employee must contact their immediate supervisor and inform him/her of the party concern. If required, the supervisor will arrange a meeting to discuss the matter further. The Employee must detail what their concern is and how it is impacting on them. The supervisor will provide a response to the matter raised. (b) If the Employee does not consider the matter to be resolved, he/she may request that the matter be further considered by relevant management. The supervisor will arrange a meeting with relevant management. The Employee will be asked to provide the reason(s) why they do not consider the matter to be resolved. The relevant management will provide a response to the matter in a timely manner. (c) If the Employee still does not consider the matter to be resolved, he/she may request the matter be reviewed by the Employer's general manager. The relevant management will arrange for the Employee to meet with the grievance must notify Employer's general manager. During the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. Howevermeeting, the parties Employee must co-operate explain what their concern is, and why they do not consider the matter to ensure that be resolved. The Employer's general manager will provide a response to the disputes resolution procedure is carried out as quickly as possibleEmployee. 11.6 29.4 If the matter remains unresolved 11.6.1 If unresolved at the matter remains unresolvedconclusion of 29.3(c) above, either the Company Employee or the Employer may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) FWC for assistance in resolving the matter through mediation or conciliation. 11.6.3 If conciliation fails 29.5 The FWC will attempt to resolve the dispute as it considers appropriate, by mediation or conciliation (including by private conference). During the mediation and conciliation state, the FWC has the power to dismiss a matter if the FWC forms the view that: (a) The application is trivial or frivolous; (b) The matter is incapable of resolution within a timeframe the FWC considers reasonable; or (c) The Employee or its representative is acting unreasonably in failing to resolve the dispute. 29.6 Subject to all of the preceding steps set out in subclauses 29.1 to 29.5 having being completed, the FWC may only arbitrate the dispute if at the time of the dispute, each party to the dispute including: (a) the relevant Employee(s); (b) any Employee(s) representative; and (c) the Employer all agree in writing to authorise the FWC to arbitrate the dispute. 29.7 Any decision made by the FWC in relation to the arbitration of the dispute will only be binding on the parties shall jointly or individually refer if at the matter time of the dispute and prior to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ arbitration, each party to the dispute including: (a) the relevant Employee(s); (b) any Employee(s) representative; and (c) the Employer 29.8 Any arbitrated decision by the FWC is subject to the Employer exercising a right of appeal against the arbitrated decision of the FWC to the Full Bench of the FWC under the FW Act. 29.9 While the parties are trying to resolve the dispute using the procedures in this clause: (a) The Employee must continue to perform his or her work as he or she would normally; and (b) The Employee must comply with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as any directions given by the Employer to perform other available work at the same workplace, or at another workplace. 29.10 The parties to the dispute agree to be bound by a substitute if decision made by the first mentioned member is unavailable. The substitutes shall be called on FWC in the order they are listed hereaccordance with this term.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. 16.1 The following procedure for the avoidance or resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person mechanism and procedures for resolving industrial disputes will include, but not be limited to act on their behalf including an employee representative.the following: 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 16.1.1 To facilitate the speedy and efficient ensure timely resolution of disputes:a dispute or grievance 11.5.1 the (a) The party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout (b) Throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and; 11.5.3 sensible (c) Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is procedures are carried out as quickly as possible. 11.6 16.2 The employee/s concerned will first meet and confer with their immediate supervisor. After the employee has conferred and worked through the issue with the supervisor, the employee/s may appoint another person to act on their behalf . 16.2.1 Where a shop ▇▇▇▇▇▇▇ or delegate is involved he/she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 16.2.2 If the matter remains unresolved 11.6.1 If is not resolved at such a meeting the matter remains unresolved, the Company may refer it to a parties will arrange further discussions involving more senior level of management or may appoint a representativeas appropriate. The employee may invite an alternative or more senior employee representative a union official to be involved in the discussions. The employer may also invite into the discussions an officer of the employer Organisation to which the employer belongs. 11.6.2 In the event there is no agreement to refer 16.2.3 If the matter to a more senior level or it is agreed not resolved through the steps above, the parties agree that such a reference would not resolve the matter the parties shall jointly or individually refer the matter will be referred to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving dispute settlement. During the matter through conciliation.period of dispute resolution at the AIRC all parties will abide by 16.3 and 16.4 11.6.3 If conciliation fails 16.3 Whilst the parties are attempting to resolve the matter the parties will continue to work in dispute accordance with the Award, Workplaces Legislation, and this agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or her health or safety. Subject to the relevant provisions of the State occupational health and safety law, even if the employee has a reasonable concern about an imminent risk to his or her health or safety, the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for the employee to perform. 16.4 Whilst these processes are being followed the parties shall jointly be committed to avoid stoppages of work, lockouts or individually refer other bans or limitations on the matter to performance of work and the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ company shall ensure that all practices applied during the operation of the procedure are in accordance with AIRC member ▇▇ ▇▇▇▇▇ safe working practices and MAG Gay as a substitute if consistent with established custom and practice at the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereenterprise.

Appears in 1 contract

Sources: Beverage Engineering Pty LTD Agreement 2006

DISPUTE SETTLEMENT PROCEDURE. 28.1 The following purpose of this procedure is to ensure that workplace disputes are prevented or resolved as quickly as possible and if they do occur, are dealt with in the correct manner. 28.2 Where the grievance or dispute involves sensitive material that makes it impractical for the avoidance or resolution of disputes shall apply. 11.1 The employee/s concerned shall first meet and confer with employee to advise their immediate supervisor. The employee/s , the employee may appoint another person notify either the next appropriate level of management, the Managing Director or Human Resources. 28.3 If the dispute concerns claims of discrimination or harassment then the Company’s Anti-Discrimination and Harassment Policy shall be referenced to act on their behalf including ensure all parties fully comply with the policy procedures. 28.4 If the dispute concerns questions of safety, the safety issue shall be immediately referred to the appropriate Supervisor and Safety Committee, which shall consider and resolve the matter forthwith in compliance with any statutory obligation. 28.5 In the event of other disputes arising between the Company and an employee representativeor employees, any matter which remains in dispute after it has been considered jointly by the appropriate supervisor and the employee(s) concerned, shall be examined by the responsible manager and a reply provided to the supervisor and employee(s) within five working days. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she 28.6 If the dispute remains unsettled the responsible manager shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If ensure that the matter is not resolved at such a meeting further discussions involving more senior management recorded in writing in pertinent detail, while an employee may notify either the Consultative Committee or independent representative of the nature and details of the employee representative will take placematter in dispute. 11.4 The employee representative 28.7 If the dispute thereafter remains unresolved, discussion shall be allowed, at a take place designated by between the Company, a reasonable period of time during working hours to interview external advisors requested by the relevant senior manager and employee representative, in both of whom shall take all reasonable steps to settle the workplacedispute. 11.5 To facilitate 28.8 If the speedy and efficient dispute remains unsettled the matter shall be notified to an appropriate dispute resolution of disputes: 11.5.1 provider. If parties cannot decide who should conduct dispute resolution, then either party may apply to the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussionAustralian Industrial Registry. However, There is then a further two week period during which the parties must co-operate try to ensure that agree on the disputes dispute resolution procedure is carried out as quickly as possible. 11.6 provider. If the matter remains unresolved 11.6.1 If the matter remains unresolvedthey are still unable to agree, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to then the Australian Industrial Relations Commission (AIRC) for assistance in resolving will provide dispute resolution services. Should the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter be referred to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ then their decision will be binding on the parties involved. On receiving notification of the dispute, the parties will be provided with: information about the dispute resolution services that are provided by the Australian Industrial Relations Commission and the dispute resolution processes that may be provided by private providers; information about the register of private dispute resolution bodies providing alternative dispute resolution processes; information about funding that may be available to help subsidise the cost of alternative dispute resolution processes. 28.9 An employee who is a party to a dispute must, while the dispute is being resolved: continue to work in accordance with AIRC member ▇▇ ▇▇▇▇▇ their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or her health or safety; and MAG Gay as comply with any reasonable direction given by the Company to perform other available work, either at the same workplace or at another workplace. In directing an employee to perform other available work, the Company must have regard to: - the provisions (if any) of the law of the Commonwealth or of a substitute if State or Territory dealing with occupational health and safety that apply to that employee or that other work; and - whether that work is appropriate for the first mentioned member is unavailable. employee to perform. 28.10 The substitutes ultimate terms of settlement of the dispute shall not be called on affected in any way, nor shall the rights of any person involved in the order they are listed heredispute be affected or prejudiced by the fact that normal work has continued without interruption.

Appears in 1 contract

Sources: Workplace Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 35.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 35.2 Subject to 11.7 35.10 and 35.11, below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 35.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative representatives will take place. 11.4 35.4 The employee representative shall be allowed, at a place designated by the Companycompany, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 35.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 35.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 35.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 35.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 35.6 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolvedparties may, the Company may jointly or individually, refer it to a more senior level of management or may appoint a representative. The employee may invite an the alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission dispute resolution provider (“AIRCADR provider”) specified in this agreement for assistance in resolving the matter through conciliation. 11.6.3 35.7 Notwithstanding the above, if a matter arises directly between the parties to this agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter may be referred directly to the specified ADR provider for conciliation—however, this subclause does not allow for a union to refer a dispute concerning a particular employee or employees to conciliation unless that employee or those employees so choose. 35.8 If conciliation fails to resolve the to matter in dispute the parties specified ADR provider shall jointly or individually refer resolve the matter to by arbitration. 35.9 For all disputes over the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ matters dealt with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are Collective Agreement clauses listed here.below:

Appears in 1 contract

Sources: Union Collective Agreement

DISPUTE SETTLEMENT PROCEDURE. 13.1 In the event of a dispute arising in the workplace about matters arising under this Agreement or in relation to the NES the procedure to resolve the matter will be as follows: 13.1.1 The following procedure for employee and the avoidance or resolution of disputes shall applyemployee's supervisor meeting and conferring on the matter. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 13.1.2 If the matter is not resolved at such a meeting this meeting, the parties to the dispute must arrange for further discussions involving between the employee and more senior management levels of management. 13.1.3 If the matter cannot be resolved it may be referred by either party to the FWC for resolution. This does not affect the right of either party to a dispute to take other action to resolve the dispute. 13.2 An employee may choose to have an employee representative of their choice, including a union representative, to represent and support them at any stage of the dispute resolution procedure. Any representative nominated by the employee representative pursuant to this dispute resolution procedure will take place. 11.4 The employee representative shall be allowed, at a place designated by dnata Catering Australia, the Company, a reasonable period of necessary time during working hours to interview external advisors requested represent and support the employee. 13.3 Until the matter is determined, work will continue as instructed by dnata Catering Australia unless an employee has a reasonable concern about imminent risk to safety or health. In this case, an employee must not unreasonably fail to comply with a direction of dnata Catering Australia to perform other available work, whether at the same or another workplace that is safe and appropriate for the employee to perform. No party will be prejudiced as to the final settlement by the employee representative, continuance of work in the workplaceaccordance with this clause. 11.5 To facilitate 13.4 If a dispute is referred to the speedy and efficient resolution FWC for resolution, the FWC can take any or all of disputesthe following actions as it considers appropriate to resolve the dispute: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity 13.4.1 convene conciliation conferences of the problemparties to the dispute or their representatives at which the FWC is present; 11.5.2 throughout all stages of 13.4.2 require the procedure all relevant facts must be clearly identified and recordedparties to the dispute or their representatives to confer among themselves at conferences at which the FWC is not present; and 11.5.3 sensible time limits 13.4.3 where the matter, or matters, in dispute cannot be resolved (including by conciliation) and one party to the dispute or both request, the FWC may arbitrate or otherwise determine the matter, or matters, in dispute. 13.5 Once a request has been made for arbitration, the FWC must be allowed for completion of follow due process and allow each party to the various stages of discussion. Howeverdispute a fair and adequate opportunity to present their case. 13.6 In relation to such an arbitration, the parties must co-operate agree that: 13.6.1 the FWC may, after giving both parties the opportunity to ensure that be heard, give all such directions and do all such things as are reasonable and necessary for the disputes just resolution procedure is carried out as quickly as possibleof the dispute. The FWC may exercise powers of conciliation and arbitration. 11.6 If 13.6.2 before making a determination and/or direction the matter remains unresolvedFWC will 11.6.1 If 13.6.3 the matter remains unresolveddecision of the FWC will be binding on the parties subject to the right of appeal of the decision to a Full Bench of the FWC. The decision of the Full Bench in the appeal will be binding upon the parties. 13.7 Any determination by the FWC must be in writing if either party to the dispute so requests, and must give reasons for the determination. 13.8 Any determination made by the FWC must be consistent with applicable law and must not require a party to the dispute to act in contravention of an applicable industrial instrument or law. 13.9 Where relevant, and circumstances warrant, the Company may refer it to a more senior level FWC will consider previous relevant decisions of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to FWC, Fair Work Australia, the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving and the matter through conciliationCourts. 11.6.3 If conciliation fails to resolve the matter in dispute the 13.10 The FWC must not issue interim orders, 'status quo' orders or interim determinations. 13.11 The parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailabledispute are entitled to be represented, including by legal and/or union representatives, in proceedings pursuant to this dispute settlement procedure. The substitutes shall be called on in the order they are listed here.PART 3 - EMPLOYMENT RELATIONSHIP

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. 22.1. The following procedure for the avoidance or resolution of disputes including disputes that may arise in relation to matters arising under this Agreement and in relation to the National Employment Standards shall apply.. The mechanism and procedures for resolving industrial disputes will include, but not be limited to the following: 11.1 (a) The employee/s concerned shall will first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 (b) Subject to 11.7 below22.2 and 22.3, where an employee representative is involved, he or she they shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 (c) If the matter is not resolved at such a meeting further discussions discussion involving more senior management and the employee representative representatives will take place. 11.4 . The employee representative shall be allowed, allowed at a place designated by the Company, a reasonable period of time during working hours to interview external advisors advisers requested by the employee representative, in the workplace. 11.5 To 22.2. This procedure shall be followed in good faith and without unreasonable delay. 22.3. If any party fails or refuses to follow any step of this procedure the non- breaching party will not be obligated to continue through the remaining steps of the procedure and may immediately seek relief by application to Fair Work Commission. 22.4. In order to facilitate the speedy and efficient resolution of disputesprocedure in 22.1: 11.5.1 the (a) The party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout (b) Throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible (c) Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is procedures are carried out as quickly as possible. 11.6 If 22.5. Subject to the matter remains unresolved 11.6.1 If pre-dispute status quo and clause 22.6, whilst the matter remains unresolved, the Company may refer it parties are attempting to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly will continue to work in accordance with the Award and this Agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to their health or individually refer the matter safety. Subject to the Australian Industrial Relations relevant provisions of the State occupational health and safety law, even if the employee has a reasonable concern about an imminent risk to their health or safety, the employee must not unreasonably fail to comply with a direction by the Company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for the employee to perform. 22.6. Whilst these processes are being followed the parties shall be committed to avoid stoppages of work, lockouts or other bans or limitations on the performance of work and the Company shall ensure that all practices applied during the operation of the procedure are in accordance with safe working practices and consistent with established custom and practice at the enterprise. 22.7. If this matter has not been resolved internally then the dispute will be escalated to the Fair Work Commission by either party for arbitration. FAIR WORK COMMISSION 22.8. Where the dispute is submitted for arbitration then it shall be submitted to the Fair Work Commission (“AIRCFWC”) for assistance conciliation and arbitration. 22.9. The parties shall be bound by the decision of FWC. 22.10. The parties agree that FWC, when dealing with a dispute referred to it pursuant to this clause, may do any of the things mentioned below: (a) Take evidence on oath or affirmation; (b) Make an order in resolving relation to all or any matters in dispute including an interim order and an order for specific performance of the terms of this Agreement; (c) Give a direction, in the course of, or for the purpose of, the hearing or determination of the matter through conciliation.in dispute; 11.6.3 If conciliation fails to resolve (d) Hear and determine the matter in dispute in the parties shall jointly absence of a party who has been summoned or individually refer the served with a notice to appear; (e) Sit at any place; (f) Conduct its proceedings, or any part of its proceedings, in private; (g) Adjourn to any time and place; (h) Refer any matter to an expert and accept the AIRC for arbitration before member Commissioner ▇▇ expert's report as evidence; (i) Direct parties to be joined or struck out; (j) All the amendment, on such terms as it considers appropriate, of any application or other document relating to any proceeding; (k) Correct, amend, or waive any error, defect or irregularity, whether in substance or form; (l) ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if before it the first mentioned member is unavailable. The substitutes shall be called on parties to the agreement, the witnesses or any other person whose presence the Arbitrator considers would help in the order they hearing or determination of the matter in dispute and compel the production before it of documents and other things for the hearing and determination of the matter in dispute; and/or (m) Generally, give all direction and do all such things as are listed herenecessary or expedient for the speedy and just hearing and determination of the matter in dispute.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for ‌ 36.1 If a dispute relates to: a) a matter arising under the avoidance agreement; b) the National Employment Standards; or c) any matter pertaining to the relationship between the Employer and the Employees or resolution of disputes shall applythe Employer and the Union; this clause sets out procedures to settle the dispute. 11.1 The employee/s concerned shall first meet 36.2 For the purposes of the procedures in this term, Union members are entitled to be represented by the Union and confer with their immediate supervisor. The employee/s may appoint another non-Union members are entitled to be represented by the Union (if the Union agrees) or by any other person to act on their behalf including an employee representativethey choose. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed 36.3 In the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. Howeverfirst instance, the parties to the dispute must co-operate try to ensure that resolve the disputes resolution procedure is carried out as quickly as possibledispute at the workplace level. The Union may raise a dispute and be a party to a dispute in its own name or in a representative capacity for an Employee or Employees. 11.6 36.4 If discussions at the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior workplace level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would do not resolve the matter dispute, a party to the parties shall jointly or individually dispute may refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationFair Work Commission. 11.6.3 If conciliation fails 36.5 The Fair Work Commission may deal with the dispute in two stages: a) the Fair Work Commission will first attempt to resolve the dispute as it considers appropriate, including by mediation, conciliation, expressing an opinion or making a recommendation; and b) if the Fair Work Commission is unable to resolve the dispute at the first stage, the Fair Work Commission may then: • arbitrate the dispute; and • make a determination that is binding on the parties. 36.6 While the parties are trying to resolve the dispute using the procedures in this term: a) the parties will maintain the status quo existing immediately prior to the dispute arising, unless an Employee has a reasonable concern about an imminent risk to his or her health or safety; and b) however, the Employer may direct an Employee to perform other available work at the same workplace, or at another workplace, on the same terms and conditions of employment if it is reasonable to do so to protect the health, safety or welfare of Employees. 36.7 The parties to the dispute agree to be bound by a decision made by Fair Work Commission in accordance with this term, subject to an appeal against the decision under s 604 of the Act OR subject to either party’s right to appeal a decision of a single member of the Fair Work Commission to the Full Bench of the Fair Work Commission (for the avoidance of doubt, no permission to appeal is required). 36.8 The parties to the dispute and their representatives must act in good faith in relation to the dispute settlement procedure provided by this term. 36.9 For the avoidance of doubt, the Fair Work Commission may exercise any of its powers in under the Act for the purposes of this term. 36.10 If, at the time this agreement is approved, the Commission or another body was dealing with a dispute under a previous enterprise agreement that applied to the Employer (Old dispute), the Commission or the other body shall continue to hear and determine the Old dispute in accordance with the dispute settlement provisions of the previous agreement and on the basis that the Commission/other body shall accept the record of the Old dispute, including any applications, evidence, submissions etc., as steps already taken under the dispute settlement provisions of the previous agreement and shall determine the matter in accordance with the substantive law, including the terms of the previous agreement, as it was when the Old dispute the parties shall jointly or individually refer the matter began. This applies to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ matters only just commenced, to those which are part heard, where there is a decision reserved and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed hereto appeals.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply.. The mechanism and procedures for resolving industrial disputes will be as follows: 11.1 17.1 The employee/s concerned shall will first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 17.2 Subject to 11.7 below17.3 and 17.4, where an employee representative is involved, he or involved he/she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 17.3 If the matter is not resolved at such a meeting the parties will arrange further discussions involving more senior management and as appropriate. The employee may appoint another person to act on the employee’s behalf including an employee representative will take placeto be involved in the discussion. The Company may also invite into the discussions an officer of the employer organisation to which the employer belongs. 11.4 17.4 The employee representative shall be allowed, allowed at a place designated by the Companyemployer, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in duly accredited union officials of the workplaceunion to which they belong. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 17.5 If the matter remains unresolved 11.6.1 If the matter remains unresolved, unresolved the Company may refer it to a more senior level of management or may appoint to a representativemore senior national officer within the employer organisation. The employee may invite an alternative or a more senior employee representative union official to be involved in the discussions. 11.6.2 . In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliationmatter. 11.6.3 If conciliation fails 17.6 In the event the dispute is to resolve the matter in dispute the parties shall jointly or individually refer the matter be referred to the AIRC for arbitration before member Commissioner the parties are agreed to the nomination of individual Commissioners from an agreed panel. The parties also will empower the Commission to conciliate and if by agreement to arbitrate on any matter (whether contained in this agreement or not) to facilitate the effective resolution of the dispute. The nominated Commissioners of the AIRC agreed by the parties include Senior Deputy President ▇▇▇▇▇ and Commissioners ▇▇▇▇▇, ▇▇▇▇▇, ▇▇▇▇▇, ▇▇▇▇▇, ▇▇▇▇▇▇▇ with AIRC member ▇▇ and ▇▇▇▇ 17.7 In order to facilitate the procedure in clause 17:‌ (a) The party with the grievance must notify the other party at the earliest opportunity of the problems;‌ (b) Throughout all stages of the procedure all relevant facts must be clearly identified and MAG Gay recorded; (c) Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedures are carried out as quickly as possible. 17.8 This Agreement is based on the Metal, Engineering and Associated Industries Award 1998 as it stood on 26th March 2006 (“Award”) and the prior EBA’s. Where ther is any uncertainty or ambiguity over the interpretation of this Agreement the Award and the prior EBA’s may be used to assist in the interpretation of this Agreement 17.9 Whilst the parties are attempting to resolve the matter the parties will continue to work in accordance with this Agreement, and their contract of employment, unless the employee has a substitute reasonable concern about an imminent risk to his or her health or safety. Subject to the relevant provisions of the State occupational health and safety law, even if the first mentioned member employee has a reasonable concern about an imminent risk to his or her health or safety, the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is unavailable. The substitutes safe and appropriate for the employee to perform. 17.10 Whilst these processes are being followed the parties are, committed to avoiding stoppages of work, lockouts or other bans or limitations on the performance of work and the company shall be called on ensure that all practices applied during the operation of the procedure are in accordance with safe working practices and consistent with established custom and practice at the order they are listed hereenterprise.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for 33.1 Any questions, disputes or difficulties arising under the avoidance General Agreement or resolution in the course of disputes the employment of employees covered by the General Agreement shall applybe dealt with in accordance with this clause. 11.1 33.2 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisormanager with whom the dispute has arisen shall discuss the matter and attempt to find a satisfactory solution, within three (3) working days. An employee may be accompanied by a union representative. 11.3 33.3 If the matter is dispute cannot be resolved at such this level, the matter shall be referred to and be discussed with the relevant manager’s superior and an attempt made to find a meeting satisfactory solution, within a further discussions involving more senior management and the three (3) working days. An employee representative will take placemay be accompanied by a union representative. 11.4 The employee representative shall 33.4 If the dispute is still not resolved, it may be allowed, at a place designated referred by the Company, a reasonable period of time during working hours employee/s or union representative to interview external advisors requested by the employee representative, in the workplaceemployer or his/her nominee. 11.5 To facilitate 33.5 Where the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity dispute cannot be resolved within five (5) working days of the problem;union representatives’ referral of the dispute to the employer or his/her nominee, either party may refer the matter to the WAIRC. 11.5.2 throughout 33.6 The period for resolving a dispute may be extended by agreement between the parties. 33.7 At all stages of the procedure all relevant facts must the employee may be clearly identified and recorded; andaccompanied by a union representative. 11.5.3 sensible time limits must be allowed for completion 33.8 Notwithstanding the above the union may raise matters directly with representatives of the various stages of discussionemployer. However, In each case the parties must co-operate union and the employer shall endeavour to ensure that reach agreement. If no agreement is reached either party may refer the disputes resolution procedure is carried out as quickly as possibledispute to the WAIRC for conciliation and/or arbitration. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolvedPART 8. SCHEDULES TO THE AGREEMENT SCHEDULE 1: SIGNATURES OF PARTIES‌ Signed & Common Seal 10.1.2005 ▇▇▇▇▇ ▇▇▇▇▇ Date Secretary The Liquor, the Company may refer it to a more senior level of management or may appoint a representativeHospitality and Miscellaneous Union Western Australian Branch. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner Signed 7 January 2005 ▇▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ Date A/Executive Director Department of Consumer and Employment Protection Acting as agent for and behalf of the respondents listed in Schedule 12 NOTE: Rate adjusted in line with 2004 SWC – refer Circular to Departments & Authorities No 14 of 2005 (1 December 2005). SCHEDULE 2: GENERAL AGREEMENT WEEKLY WAGES – CATERING & TEA ATTENDANTS (GOVERNMENT) Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative date 1 January 2004 1 January 2005 1 January 2006 A B C Chef 1st year of employment $547.70 $576.30 $596.50 $616.20 2nd year of employment $553.70 $582.30 $602.70 $622.60 3rd year of employment $559.00 $587.60 $608.20 $628.30 Qualified Cook 1st year of employment $513.70 $542.30 $561.30 $579.80 2nd year of employment $519.90 $548.50 $567.70 $586.50 3rd year of employment $525.00 $553.60 $573.00 $591.90 Cook Employed Alone 1st year of employment $490.80 $519.40 $537.60 $538.40 $555.40 2nd year of employment $496.80 $525.40 $543.80 $544.40 $561.80 3rd year of employment $502.10 $530.70 $549.30 $549.70 $567.40 Other Cooks 1st year of employment $486.60 $515.20 $533.30 $534.20 $550.90 2nd year of employment $492.50 $521.10 $539.40 $540.10 $557.20 3rd year of employment $497.80 $526.40 $544.90 $545.40 $562.80 Bar Attendant 1st year of employment $490.20 $518.80 $537.00 $537.80 $554.70 2nd year of employment $496.20 $524.80 $543.20 $543.80 $561.10 3rd year of employment $501.50 $530.10 $548.70 $549.10 $566.80 Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative date 1 January 2004 1 January 2005 1 January 2006 A B C Waiter/Waitress 1st year of employment $480.70 $509.30 $527.20 $528.30 $544.60 2nd year of employment $486.80 $515.40 $533.50 $534.40 $551.10 3rd year of employment $492.00 $520.60 $538.90 $539.60 $556.60 ▇▇▇▇▇▇▇/Stewardess 1st year of employment $480.70 $509.30 $527.20 $528.30 $544.60 2nd year of employment $486.80 $515.40 $533.50 $534.40 $551.10 3rd year of employment $492.00 $520.60 $538.90 $539.60 $556.60 Cashier 1st year of employment $490.20 $518.80 $537.00 $537.80 $554.70 2nd year of employment $496.20 $524.80 $543.20 $543.80 $561.10 3rd year of employment $501.50 $530.10 $548.70 $549.10 $566.80 Counterhand 1st year of employment $480.70 $509.30 $527.20 $528.30 $544.60 2nd year of employment $486.80 $515.40 $533.50 $534.40 $551.10 3rd year of employment $492.00 $520.60 $538.90 $539.60 $556.60 Tea Attendant 1st year of employment $476.70 $505.30 $523.00 $524.30 $540.30 2nd year of employment $482.90 $511.50 $529.40 $530.50 $546.90 3rd year of employment $488.00 $516.60 $534.70 $535.60 $552.40 Kitchenhand 1st year of employment $476.70 $505.30 $523.00 $524.30 $540.30 Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative date 1 January 2004 1 January 2005 1 January 2006 A B C 2nd year of employment $482.90 $511.50 $529.40 $530.50 $546.90 3rd year of employment $488.00 $516.60 $534.70 $535.60 $552.40 General Hand 1st year of employment $476.70 $505.30 $523.00 $524.30 $540.30 2nd year of employment $482.90 $511.50 $529.40 $530.50 $546.90 3rd year of employment $488.00 $516.60 $534.70 $535.60 $552.40 SCHEDULE 3: GENERAL AGREEMENT WEEKLY WAGES – CLEANERS AND CARETAKERS (GOVERNMENT) PART A All Employees except those employed by Department of Education & Training Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative Date 1 January 2004 1 January 2005 1 January 2006 A B C Level One Comprehends the following classes of work Kitchen Hand (Agricola College) 1st year of employment $489.80 $518.40 $536.60 $554.30 2nd year of employment $495.60 $524.20 $542.60 $560.50 3rd year of employment $500.60 $529.20 $547.80 $565.80 Attendant Cleaner 1st year of employment $507.10 $535.70 $554.50 $572.80 2nd year of employment $512.50 $541.10 $560.10 $578.60 3rd year of employment and thereafter $517.90 $546.50 $565.70 $584.30 Level Two Comprehends the following classes of work Home Economic Assistant Car Park Attendant Window Cleaner 1st year of employment $516.70 $545.30 $564.40 $583.10 2nd year of employment $521.90 $550.50 $569.80 $588.60 3rd year of employment and thereafter $526.90 $555.50 $575.00 $594.00 Level Three Comprehends the following classes of work Caretaker Estate Attendant (Homeswest) Grade 1 1st year of employment $530.90 $559.50 $579.10 $598.20 2nd year of employment $535.80 $564.40 $584.20 $603.50 Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative Date 1 January 2004 1 January 2005 1 January 2006 A B C 3rd year of employment and thereafter $541.00 $569.60 $589.60 $609.00 Level Four Comprehends the following classes of work Estate Attendant (Homeswest) Grade 2 1st year of employment $545.90 $574.50 $594.70 $614.30 2nd year of employment $551.10 $579.70 $600.00 $619.80 3rd year of employment and thereafter $556.10 $584.70 $605.20 $625.20 Level Five Comprehends the following classes of work Janitor Security Employee 1st year of employment $551.90 $580.50 $600.90 $620.70 2nd year of employment $557.10 $585.70 $606.20 $626.20 3rd year of employment and thereafter $562.50 $591.10 $611.80 $632.00 Office Attendant (Homeswest) 1st year of employment $540.90 $569.50 $589.50 $608.90 2nd year of employment $551.20 $579.80 $600.10 $619.90 3rd year of employment and thereafter $564.40 $593.00 $613.80 $634.10 Level Six Comprehends the following classes of work Court ▇▇▇▇▇ Second Cook (Agricola College) 1st year of employment $569.90 $598.50 $619.50 $639.90 2nd year of employment $576.80 $605.40 $626.60 $647.30 3rd year of employment and MAG Gay as thereafter $582.20 $610.80 $632.20 $653.10 Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative Date 1 January 2004 1 January 2005 1 January 2006 A B C Level Seven Comprehends the following classes of work Estate Attendant (Homeswest) Grade 3 1st year of employment $586.40 $615.00 $636.60 $657.60 2nd year of employment $591.60 $620.20 $642.00 $663.10 3rd year of employment and thereafter $597.00 $625.60 $647.50 $668.90 First Cook (Agricola College) 1st year of employment $598.90 $627.50 $649.50 $670.90 2nd year of employment $605.30 $633.90 $656.10 $677.80 3rd year of employment and thereafter $609.90 $638.50 $660.90 $682.70 SCHEDULE 3: GENERAL AGREEMENT WEEKLY WAGES – CLEANERS AND CARETAKERS (GOVERNMENT) PART B All Employees employed by the Department of Education and Training Current rate 31 December 2003 $28.60 or 3.4% Increase whichever is greater 3.5% Increase 3.3% Increase Operative Date 1 January 2004 1 January 2005 1 January 2006 A B C Level Two 2.1 $507.10 $535.70 $554.50 $572.80 2.2 $512.50 $541.10 $560.10 $578.60 2.3 $516.80 $545.40 $564.50 $583.20 2.4 $521.10 $549.70 $569.00 $587.80 Level Three Cleaner working alone, Assistant Cleaner in Charge 3.1 $521.50 $550.10 $569.40 $588.20 3.2 $526.80 $555.40 $574.90 $593.90 3.3 $532.20 $560.80 $580.50 $599.60 Level Four Cleaner in Charge with supervisory responsibility in a substitute if the first mentioned member is unavailable. The substitutes shall be called on school with a cleanable internal area of up to 7000m2 4.1 $533.70 $562.30 $582.00 $601.20 4.2 $538.40 $567.00 $586.90 $606.30 4.3 $543.90 $572.50 $592.60 $612.10 Level Six Cleaner in the order they are listed here.Charge with supervisory responsibility in a school with a cleanable internal area 7000m2 and over 6.1 $590.20 $618.80 $640.50 $661.60 6.2 $597.20 $625.80 $647.70 $669.10 6.3 $602.90 $631.50 $653.60 $675.20

Appears in 1 contract

Sources: Government Services (Miscellaneous) General Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall applyappy. 11.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, allowed at a place designated by the Companycompany, a reasonable resonable period of time during working hours to interview external advisors requested by the employee representative, representative in the workplacework place. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the The party with the grievance must notify the other party at the earliest opportunity of the problem;: 11.5.2 throughout Throughout all stages of the procedure procedures all relevant facts must be clearly identified and recorded; and 11.5.3 sensible Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management Management or may appoint a representativereresentative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter , the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (AIRC) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 1 contract

Sources: Collective Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for 49.1 In relation to any matter that may be in dispute arising from this Agreement between the avoidance Employer or resolution an Employee (except matters relating to the actual or threatened termination of disputes shall applyemployment of the Employee), the Employer and the individual Employee will attempt to resolve the matter at the workplace level, by the Employee and his or her supervisor meeting and conferring on the matter. 11.1 The employee/s concerned shall first meet 49.2 If the matter (Clause 49.1) is not resolved at such a meeting, the supervisor will arrange further discussions involving more senior levels of management (as appropriate). 49.3 After the exercise of the obligations under Clause 49.1 and confer with their immediate supervisor. The employee/s 49.2 if the matter is not resolved the Employer or Employee, may appoint in writing another person to act on their behalf, in relation to resolving the matter at the workplace level. 49.4 If the matter is not resolved at the workplace level, either party may refer the matter to mediation or another alternative dispute resolution process. (Including the AIRC) 49.5 Any matter referred by way of Clause 49.4 requires each party to negotiate/mediate a resolution in good faith; and 49.5.1 Each party may appoint (in writing) at their own cost another person to act on their behalf including an employee representative. 11.2 Subject in relation to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take place. 11.4 The employee representative shall be allowed, at a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient alternative dispute resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recordedprocess; and 11.5.3 sensible 49.5.2 Agree that during the time limits must be allowed for completion when the parties attempt to resolve the matter 49.5.3 Subject to the relevant provisions of any state or territory occupational health and safety law, even if the various stages of discussion. HoweverEmployee has a reasonable concern about an imminent risk to his or her health or safety, the Employee must not unreasonably fail to comply with a direction by his or her Employer to perform other available work, whether at the same workplace or another workplace, that is safe and appropriate for the Employee to perform; and 49.5.4 The parties must co-operate co‐operate to ensure that the disputes dispute resolution procedure is procedures are carried out as quickly as is reasonably possible. 11.6 49.5.5 If the matter remains unresolvedparties are unable to agree on the person to conduct the alternative dispute resolution process, either party can notify the Industrial Registrar. In 11.6.1 If 49.5.6 The Employer and the matter remains unresolvedEmployee shall each be responsible for their own costs, the Company may refer it to a more senior level of management or may appoint a representativeunless agreed otherwise. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ SCHEDULE 1 ‐ Minimum rates – Full time and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.part time employees Classification Hourly rate July 2008 Hourly rate July 2009 Hourly rate July 2010 Hourly rate July 2011 Hourly rate July 2012

Appears in 1 contract

Sources: Employee Collective Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure 16.1 Union members are entitled to be represented by their union at every stage of this process. Employees who are not union members may also choose to be represented, and any reference to the Union in this process shall be treated as a reference to the employee’s representative, if any. Each party shall recognise the other’s representative for all purposes involved with the avoidance or resolution of disputes shall applythe dispute. 11.1 The 16.2 If a dispute arises about this agreement, or the NES (including subsections 65B, 66M, 76B) or 333N, the parties will attempt to resolve the dispute in a timely manner by discussions at the workplace: (a) Initial formal discussions will take place between the employee/s concerned shall first meet , or employees concerned, the Union delegate, and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee the relevant supervisor or management representative. 11.2 Subject (b) If the dispute is not resolved as a result of those discussions the matter shall be referred to 11.7 belowthe Union’s organiser and a more senior management representative for further discussion. (c) In the event that the dispute remains unresolved further discussions shall take place between an appropriate senior official of the union and management representative. 16.3 If the matter cannot be resolved by discussions in the workplace, a party may refer the dispute to the Fair Work Commission for resolution by conciliation, or arbitration if necessary.‌ 16.4 If a party is represented by a Union representative, or other representative, who is not present in the workplace, discussions in relation to the issue in dispute will not proceed until the Union representative, or other representative, is able to attend. Attendance may be by videoconference link or teleconference. 16.5 At any stage in the procedure either party or their representative may ask for, and be entitled to receive, a response from the other party or their chosen representative within 24 hours, if a response is not received the matter may be referred directly to Fair Work Australia. 16.6 The Fair Work Commission may exercise such powers in relation to conciliation and arbitration as are necessary to make the conciliation or arbitration effective, including all of the powers given to the Fair Work Commission by the Fair Work Act 2009. 16.7 The parties to the dispute and their representatives must act in good faith in relation to the dispute‌ 16.8 While this dispute settlement procedure is being followed, except where an employee representative a bona fide occupational health and safety issue is involved, he the status quo will remain. The existing situation, terms and conditions of work and work practices immediately prior to the subject matter of the grievance or she shall dispute occurring will not be allowed altered. No party will be prejudiced as to the necessary time during working hours to interview final settlement by the employee/s and the supervisorcontinuance of work in accordance with this clause. 11.3 If 16.9 Each party will bear their own costs in relation to any proceedings which result from the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative will take placeapplication of this dispute resolution procedure. 11.4 The 16.10 No employee representative shall will lose any income as a result of being involved in attempts to resolve disputes under this procedure. Union delegates will be allowed, at granted paid leave to attend any proceedings arising under this clause.‌ 16.11 Subject to a place designated by the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. Howeverstay and/or appeal, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in bound by, and must comply with, a decision of the order they are listed hereFair Work Commission made pursuant to this clause.

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The following procedure for the avoidance or resolution of disputes shall apply. 11.1 23.1 The employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 23.2 Subject to 11.7 27.10 and 27.11, below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 23.3 If the matter is not resolved at such a meeting further discussions involving more senior management and the employee representative representatives will take place. 11.4 23.4 The employee representative shall be allowed, at a place designated by the Companycompany, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 23.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 23.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 23.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 23.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possible. 11.6 23.6 If the matter remains unresolved 11.6.1 If unresolved the matter remains unresolvedparties may, the Company may jointly or individually, refer it to a more senior level of management or may appoint a representative. The employee may invite an the alternative or more senior employee representative to be involved dispute resolution provider (“ADR provider”) specified in the discussionsthis agreement for conciliation. 11.6.2 In 23.7 Notwithstanding the event there is no above, if a matter arises directly between the parties to this agreement or if the parties otherwise agree, without all the steps in this procedure being followed, the matter may be referred directly to the specified ADR provider for conciliation. This subclause however, does not allow for a union to refer a dispute concerning a particular employee or employees to conciliation unless that employee or those employees so choose.. 23.8 If conciliation fails to resolve to matter in dispute the matter to a more senior level or it is agreed that such a reference would not specified ADR provider shall resolve the matter by arbitration. 23.9 For all disputes over the parties shall jointly or individually refer matters dealt with in Part 2 and all Award matters and the matter to matters dealt with in Part 3; the specified ADR provider is Australian Industrial Relations Commission (“AIRC”) for assistance ). The AIRC can nominate an ▇▇▇▇ member to preside over a matter raised in resolving the matter through conciliationdisputes resolution process. 11.6.3 If conciliation fails 23.10 For disputes over all other matters, the specified ADR provider is the Victorian Metal, Engineering and Associated Industries Disputes Panel (“Disputes panel”). The Disputes panel shall deal with disputes in accordance with the Victorian Metal, Engineering and Associated Industries Disputes Panel Charter. 23.11 Subject to 27.12, below, whilst the parties are attempting to resolve the matter the pre-dispute status quo shall prevail. Where the dispute arises from a decision of the company the situation that prevailed prior to that decision shall prevail. Subject to this agreement, the parties will continue to work in accordance with this agreement and their contract of employment, unless the employee has a reasonable concern about an imminent risk to his or her health or safety in which case the employee must not unreasonably fail to comply with a direction by the company to perform other available work, whether at the same enterprise or another enterprise, that is safe and appropriate for the employee to perform. 23.12 Subject to the pre-dispute status quo, whilst these processes are being followed the parties shall jointly be committed to avoid stoppages of work, lockouts or individually refer other bans or limitations on the performance of work and the company shall ensure that all practices applied during the operation of the procedure are in accordance with safe working practices and consistent with established custom and practice at the enterprise. 23.13 The specified ADR providers may do the following: (a) take evidence on oath or affirmation; (b) make an order in relation to all or any matters in dispute including an interim order and an order for specific performance of the terms of the agreement (the term “order” herein used does not mean an order for the purposes of the Act. Rather, an order made under this procedure has effect as if it were a term of this agreement); (c) give a direction, in the course of, or for the purpose of, the hearing or determination of the matter in dispute; (d) hear and determine the matter in dispute in the absence of a party who has been summoned or served with a notice to appear; (e) sit at any place; (f) conduct its proceedings, or any part of its proceedings, in private; (g) adjourn to any time and place; (h) refer any matter to an expert and accept the expert’s report as evidence; (i) direct parties to be joined or struck out; (j) allow the amendment, on such terms as it considers appropriate, of any application or other document relating to any proceeding; (k) correct, amend, or waive any error, defect or irregularity, whether in substance or form; (l) summon before it the parties to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if agreement, witnesses or any other person whose presence the first mentioned member is unavailable. The substitutes shall be called on ADR provider considers would help in the order they hearing or determination of the matter in dispute and compel the production before it of documents and other things for the hearing and determination of the matter in dispute; and (m) generally give all directions and do all such things as are listed herenecessary or expedient for the speedy and just hearing and determination of the matter in dispute. 23.14 If any party fails or refuses to follow any step of this procedure the non breaching party shall not be obligated to continue through the remaining steps of the procedure, and may immediately seek relief by application to the AIRC.

Appears in 1 contract

Sources: Collective Bargaining Agreement

DISPUTE SETTLEMENT PROCEDURE. The following ‌ If there is a dispute over the application of this Agreement between an employee or employees and the Company the dispute resolution procedure for the avoidance or resolution of disputes set out in this clause shall apply. 11.1 . The employee/s concerned shall aim of this procedure is to ensure that the dispute is settled as quickly as possible. During each stage of the dispute resolution procedure (other than the first meet stage) either the employee(s) or the Company may choose to be accompanied or represented by another person of their choice. The procedure is: • 1st step: The matter is discussed between the employee(s) and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an • 2nd step: If settlement is not reached, the matter is discussed between the immediate supervisor, the employee representative. 11.2 Subject to 11.7 below, where an employee and any representative is involved, he or she shall be allowed the necessary time during working hours to interview of the employee/s . If settlement is not reached, the Plant Manager will become involved. • 3rd step: If settlement is not reached, the matter is referred to more senior management of the Company and any more senior representative of the supervisor. 11.3 employee. • 4th step: If, after the attempts at the Plant to resolve the dispute have failed, the matter in dispute may be referred to the Australian Industrial Relations Commission (AIRC) for resolution by conciliation. • 5th step – If the matter is not resolved at such by conciliation, the AIRC will, resolve the matter in dispute by arbitration over matters pertaining to the application of the Agreement. The parties may identify a meeting further discussions involving more senior management particular member of the AIRC who will arbitrate the matter in dispute and failing agreement will be before a member allocated by the AIRC. If the employee representative will take place. 11.4 The employee elects to have a representative, such representative shall be allowed, allowed at a place designated by the Companyemployer, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplace. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified and recorded; and 11.5.3 sensible Supervisor. Sensible time limits must be allowed for completion of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is procedures are carried out as quickly as possible. 11.6 If . In exercising its functions in this dispute resolution clause the AIRC shall exercise such procedural powers in relation to hearings, witnesses, evidence and submissions as are necessary to make the arbitration effective. Until the matter remains unresolved 11.6.1 If is determined, work will continue as normal in accordance with the matter remains unresolvedemployees contract and this Agreement without prejudice to the positions of the parties, unless the Company employee has a reasonable concern about an imminent risk to his or her health or safety and has complied with any reasonable direction given by his or her employer to perform other available work, either at the same workplace or at another workplace. The decision of the AIRC in an arbitration under this procedure may refer it be appealed to a more senior level Full Bench of management or the AIRC. That appeal may appoint be an appeal on a representativequestion of law and/or an appeal on the merits. The employee Full Bench may invite an alternative or more senior employee representative hear the appeal and exercise such powers in respect of the appeal as provided to be involved the Full Bench in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Workplace Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay Act 1996, as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in arbitrated decision were an order of the order they are listed hereAIRC.

Appears in 1 contract

Sources: Workplace Agreement

DISPUTE SETTLEMENT PROCEDURE. The 48.1 Where a dispute concerning the operation of this Agreement or the NES, including a dispute about whether the employer had reasonable business grounds under sub-sections 65 (5) or 76 (4) of the FW Act arises, the following procedure for four steps will be taken: 48.1.1 As soon as practicable after the avoidance dispute has arisen, it will be considered jointly by the appropriate supervisor, the employee or resolution of disputes shall apply. 11.1 The employees concerned and where the employee or employees so requests, an employee/s concerned shall first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee 's representative. 11.2 Subject to 11.7 below48.1.2 If the dispute is not resolved it will be considered jointly by the appropriate senior representative of the employer, the employee or employees concerned and where an employee representative is involvedso requests, he or she shall be allowed the necessary time during working hours to interview the an employee/s and the supervisor's representative. 11.3 48.1.3 If the matter dispute is not resolved at such a meeting further discussions involving more senior management and it will be considered jointly by the employer, the employee representative will take placeor employees concerned and where any employee so requests an employee's representative. 11.4 48.1.4 If the dispute is not resolved it may then be referred to the Commission, or its successor, for assistance in conciliation and if necessary, arbitration. 48.1.5 The employee representative parties agree that the FWC shall have the power to do all such things as are necessary, including arbitration, for the just resolution of the dispute. Arbitration shall be allowed, at a place designated by binding on the Company, a reasonable period of time during working hours to interview external advisors requested by the employee representative, in the workplaceparties. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity of the problem; 11.5.2 throughout 48.1.6 Throughout all stages steps of the procedure all the relevant facts must fact will be clearly identified and recorded; and. 11.5.3 sensible 48.1.7 Sensible time limits must will be allowed agreed upon for the completion of each step of the various stages of discussion. However, the parties must co-operate to ensure that the disputes resolution procedure is carried out as quickly as possibleprocedure. 11.6 If 48.2 This clause in no way limited the matter remains unresolved 11.6.1 If rights of the matter remains unresolvedemployer, employees and the Company may refer it to a more senior level of management Union under the Work Health and Safety Act 2020 or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussionsother related legislation. 11.6.2 In 1.1 Rates of Pay – Therapy/Clerical/Administration/Coordinators/Case Managers 1.2 Classifications - Therapy/Clerical/Administration/Coordinators/Case Managers The indicative minimum classification and grading of roles for employees covered by this Agreement are set out below. Classifications and grading of roles not listed below will be assessed and aligned within the event above classifications. Therapy Assistant 2 - 4 Administration Officer (where there is no agreement to refer the matter to a more senior level or it than one Admin/Clerical employee at Facility/Site) 3 - 4 Customer Service Representative 3 - 5 CHSP Administration Officer 3 - 5 Administration Officer (where there is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”only one Admin / Clerical employee at Facility/Site) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.4 - 5 Lifestyle Coordinator 5 - 6 ACFI Administration Officer 5 - 7 CHSP Coordinator 5 - 7 Resource Coordinator 5 - 7 Senior Administration Officer 5 - 7 Case Manager 9 - 11

Appears in 1 contract

Sources: Enterprise Agreement

DISPUTE SETTLEMENT PROCEDURE. The 15.1 A dispute or grievance must be dealt with in the following procedure for manner: It is the avoidance or resolution intention of disputes this Agreement to eliminate disputes. It is agreed that the parties to this Agreement shall applyconfer in good faith with a view to resolving the issue causing the disputation at the workplace. 11.1 The employee/s concerned shall 15.2 Where appropriate the matter must first meet and confer be discussed by the aggrieved Employee with their his or her immediate supervisor. The employee/s may appoint another person to act on their behalf including an employee representative. 11.2 Subject to 11.7 below, where an employee representative is involved, he or she shall be allowed the necessary time during working hours to interview the employee/s and the supervisor. 11.3 15.3 If the matter is not settled, the Employee can require that the matter be discussed with another representative of the Employer appointed for the purposes of this procedure. The Employee is entitled to have a representative of his/her choice present at this discussion. 15.4 If a dispute in relation to a matter arising under the agreement is unable to be resolved at such a meeting further discussions involving more senior management the workplace, and all agreed steps for resolving it have been taken, the employee representative will take placedispute may be referred to the Commission for resolution by mediation and/or conciliation and, where the matter in dispute remains unresolved, arbitration. If arbitration is necessary the Commission may exercise the procedural powers in relation to hearings, witnesses, evidence and submissions which are necessary to make the arbitration effective. 11.4 The employee representative shall 15.5 It is a term of this Agreement that while the dispute resolution procedure is being conducted work will continue normally unless an Employee has a reasonable concern about an imminent risk to his or her health or safety. 15.6 Any dispute referred to the Commission under this clause should be allowed, at dealt with by a place designated member agreed by the Companyparties at the time or, in default of Agreement, a reasonable period member nominated by either the head of time during working hours to interview external advisors requested by the employee representative, in relevant panel or the workplacePresident. 11.5 To facilitate the speedy and efficient resolution of disputes: 11.5.1 the party with the grievance must notify the other party at the earliest opportunity 15.7 The decision of the problem;Commission will bind the parties, subject to either party exercising a right of appeal against the decision to a Full Bench. 11.5.2 throughout all stages of the procedure all relevant facts must be clearly identified 15.8 GSL and recorded; and 11.5.3 sensible time limits must be allowed for completion of the various stages of discussion. However, the parties Employees must co-operate to ensure that the disputes resolution procedure is these procedures are carried out as quickly as possibleexpeditiously. 11.6 If the matter remains unresolved 11.6.1 If the matter remains unresolved, the Company may refer it to a more senior level of management or may appoint a representative. The employee may invite an alternative or more senior employee representative to be involved in the discussions. 11.6.2 In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter the parties shall jointly or individually refer the matter to the Australian Industrial Relations Commission (“AIRC”) for assistance in resolving the matter through conciliation. 11.6.3 If conciliation fails to resolve the matter in dispute the parties shall jointly or individually refer the matter to the AIRC for arbitration before member Commissioner ▇▇ ▇▇▇▇▇▇ with AIRC member ▇▇ ▇▇▇▇▇ and MAG Gay as a substitute if the first mentioned member is unavailable. The substitutes shall be called on in the order they are listed here.

Appears in 1 contract

Sources: Collective Employment Agreement