Common use of Disputed Accounts Clause in Contracts

Disputed Accounts. 8.1 If the Customer wishes to dispute any item appearing on an invoice, the Customer must write to or telephone Vodafone Customer Services and seek resolution of the disputed amount. The Customer must pay any undisputed amount by the Payment Date. If Vodafone agrees there is a mistake it will correct the bill. If Vodafone finds there is no mistake, the Customer will pay the outstanding amount immediately on being notified of Vodafone’s finding, or by the Payment Date, whichever is the later.