Common use of Disputed Accounts Clause in Contracts

Disputed Accounts. 8.1 If the Customer wishes to dispute any item appearing on an invoice, the Customer must write to Vodafone Samoa Customer Services within 30 days of the Invoice Date; and seek resolution of the disputed amount. Any dispute raised by the customer after 30 days will not be accepted. The Customer must pay any undisputed amount by the Payment Date. If Vodafone Samoa agrees there is a mistake it will correct the bill. If Vodafone finds there is no mistake, the Customer will pay the outstanding amount immediately on being notified of Vodafone’s finding, or by the Payment Date, whichever is the later.