Disputed Invoice. If Customer disputes any portion of an invoice, Customer must pay the undisputed portion of the invoice and submit a written claim, including all documentation substantiating Customer’s claim, to PhoneAmerica for the disputed amount of the invoice by the invoice due date. The Parties shall negotiate in good faith to resolve the dispute. However, should the parties fail to mutually resolve the dispute within sixty (60) days after the dispute was submitted to PhoneAmerica, all disputed amounts shall become immediately due and payable to PhoneAmerica.
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Sources: Business Services Customer Terms and Conditions, Business Services Customer Terms and Conditions, Business Services Customer Terms and Conditions