Document Overview. Transformation consists of activities necessary to evolve from the existing environment (via changes to the infrastructure, processes, tools, etc.) to meet the requirements of the Services. Transformation projects fall into three groupings – Stabilization, Optimization, and Consolidation. Transformation projects fall under the oversight and management of the Service Provider’s Program Management Office (PMO). This document will begin with an overall look at Transformation followed by information on specific projects within the Stabilization, Optimization and Consolidation groupings. The later portions of the document provide information about the PMO, Governance, Quality and Risk which apply to all projects. The purpose of the document is to present a high level view how projects come together and to generally describe the main SCP and incumbent interactions. Additional details are located in the Transformation Microsoft Project Plan and Attachment 20-A.
Appears in 2 contracts
Sources: Master Service Agreement, Data Center Services Multisourcing Service Integrator Master Services Agreement