Common use of Electronic and Digital Signatures Clause in Contracts

Electronic and Digital Signatures. The parties to this Agreement agree that any electronic and/or digital signatures of the parties included in this Agreement are intended to authenticate this writing and to have the same force and effect as the use of manual signatures. Fort Bend County ▇▇ ▇▇▇▇▇▇, County Judge 12.19.2023 Date ATTEST: ▇▇▇▇▇ ▇▇▇▇▇▇▇, County Clerk REVIEWED: Information Technology Department Bibliotheca, LLC Authorized Agent – Signature ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Authorized Agent- Printed Name President of Americas Title 12/4/2023 Date IN WITNESS WHEREOF, this Seventh Addendum is signed, accepted, and agreed to by all parties by and through the parties or their agents or authorized representatives. All parties hereby acknowledge that they have read and understood this Seventh Addendum and the attachments and exhibits hereto. All parties further acknowledge that they have executed this legal document voluntarily and of their own free will. ____________________ I hereby certify that funds in the amount of $ 65,585.99 are available to pay the obligation of Fort Bend County within the foregoing Agreement. ▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇▇, County Auditor Exhibit A: Sole Source Letter; and Exhibit B: BIBLIOTHECA’s Service & Maintenance/Extended Warranty Quote (Quote Number: QUO-US13147) I:\AGREEMENTS\2024 Agreements\IT\Bibliotheca LLC (23-IT-100190-A1)\Seventh Addendum to Maintenance and Support Srvc Agrmt.docx aw 12/3/2023 ▇▇▇▇▇ ▇▇▇▇▇▇▇ Fort Bend County Library ▇▇▇ ▇▇▇▇▇▇▇ ▇▇. Suite 201 Richmond, TX 77469 RE: Bibliotheca Sole Source Letter Dear ▇▇▇▇▇: This sole source letter is to confirm that Bibliotheca provides certain products that are unique to the library market, and as such, can only be supported and maintained by Bibliotheca technicians for optimal performance and durability. Furthermore, the costs associated with continuing to use Bibliotheca as your support and maintenance provider are significantly less, as Bibliotheca technicians would not require any additional training and would already have the required parts and tools. Sincerely, ▇▇▇▇ ▇ ▇▇▇▇▇▇, VP of Business Development s Sales Administration ▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ | ▇▇▇-▇▇▇-▇▇▇▇ ▇ ▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Road, Suite 200 Norcross, GA 30071 Australia | Belgium | Brazil | Canada | China | Denmark | Finland | France | Germany | Hong Kong | Japan | Netherlands New Zealand | Norway | Singapore | South Korea | Sweden | Switzerland | Taiwan | United Kingdom | United States Exhibit A bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 ▇▇▇▇ ▇▇▇▇▇▇▇ Fort Bend County Public Library ▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇ Richmond TX 77469 United States ▇▇▇▇ ▇▇▇▇▇▇▇ Fort Bend County Public Library ▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇ Richmond TX 77469 United States Quote QUO-US13147 Date 09/07/2023 Customer: C0000082-US Payment Terms: Net 30 Days Quote Expiration: 12/06/2023 Contract Number: 19164 Term: 11/17/2023 - 11/16/2024 RFID 9102BC Detection System 91200227 Fort Bend County Library - University Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102BC Detection System 91200226 Fort Bend County Library - University Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91201738 Fort Bend County Library - ▇▇▇▇▇▇ Memorial Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91201737 Fort Bend County Library - ▇▇▇▇▇▇ Memorial Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91201736 Fort Bend County Library - ▇▇▇▇▇▇ Memorial Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 selfCheck 500D desktop kiosk B19815 Fort Bend County Library - University Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B19827 Fort Bend County Library - University Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 selfCheck 500D desktop kiosk B19806 Fort Bend County Library - University Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 Enterprise - Command Center (up to 50 Licenses) 90100171 Fort Bend County Library - ▇▇▇▇▇▇ Memorial Library November 17, 2023 - November 16, 2024 1 1,599.00 1,599.00 RFID 9102DM Detection System 91202445 Fort Bend County Library - Cinco Ranch Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9103DM Detection System 91302922 Fort Bend County Library - First Colony Branch Library November 17, 2023 - November 16, 2024 1 2,399.00 2,399.00 selfCheck 500D desktop kiosk B19445 Golfview February 23, 2024 - November 16, 2024 1 953.79 953.79 selfCheck 500D desktop kiosk B19552 Golfview February 23, 2024 - November 16, 2024 1 953.79 953.79 selfCheck 500D desktop kiosk B19461 Golfview February 23, 2024 - November 16, 2024 1 953.79 953.79 selfCheck 500D desktop kiosk B19732 Austin February 19, 2024 - November 16, 2024 1 968.02 968.02 selfCheck 500D desktop kiosk B19491 Austin February 19, 2024 - November 16, 2024 1 968.02 968.02 selfCheck 500D desktop kiosk B19498 Austin February 19, 2024 - November 16, 2024 1 968.02 968.02 selfCheck 500D desktop kiosk B19722 University Branch Library February 23, 2024 - November 16, 2024 1 953.79 953.79 selfCheck 500D desktop kiosk B19488 University Branch Library February 23, 2024 - November 16, 2024 1 953.79 953.79 bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 RFID 9102BC Detection System 91203357 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 selfCheck 500D desktop kiosk B17091 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,298.99 1,298.99 selfCheck 500D desktop kiosk B17097 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,298.99 1,298.99 selfCheck 500D desktop kiosk B17240 Fort Bend County Library - Cinco Ranch Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B17216 Fort Bend County Library - Cinco Ranch Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B17217 Fort Bend County Library - Cinco Ranch Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B17226 Fort Bend County Library - Cinco Ranch Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk INT13667 Fort Bend County Library - Sugar Land Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk INT13770 Fort Bend County Library - Sugar Land Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk INT13764 Fort Bend County Library - Sugar Land Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B14979 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B14977 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 selfCheck 500D desktop kiosk B14975 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 RFID 9102DM Detection System 91203191 Fort Bend County Library - ▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇ Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91203320 Fort Bend County Library - Sugar Land Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91203318 Fort Bend County Library - ▇▇▇ ▇▇▇▇▇ Fulshear - ▇▇▇▇▇▇▇▇ Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91203384 Fort Bend County Library - ▇▇▇▇▇▇ ▇▇▇▇▇▇ Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 selfCheck 500D desktop kiosk B15214 Fort Bend County Library - Mission Bend November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15215 Fort Bend County Library - Mission Bend November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15216 Fort Bend County Library - Mission Bend November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15217 Fort Bend County Library - Mission Bend November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15140 Fort Bend County Library - Missouri City Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15138 Fort Bend County Library - Missouri City Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15137 Fort Bend County Library - Missouri City Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 91203218 Fort Bend County Library - Mission Bend November 17, 2023 - November 16, 2024 91203219 Fort Bend County Library - Missouri City Branch Library November 17, 2023 - November 16, 2024 Tax Total: 0.00 Currency: US Dollar bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 WHAT WE WILL DO: Hardware: In consideration of payment of the agreement price, and according to service level purchased, Bibliotheca will furnish labor and replacement parts necessary to maintain the Equipment specified in this agreement in proper operating condition during the term of this agreement, provided that the Equipment is installed by an authorized Bibliotheca Service Provider and used as directed. This Service Agreement covers Equipment failure during normal usage. Bibliotheca agrees to provide: · On-site remedial maintenance during On-Site Coverage Hours (except for depot repair agreements) When Bibliotheca is notified that the Equipment is not in good working order. Bibliotheca will provide a toll-free telephone number for Customer to place, and Bibliotheca will receive equipment maintenance service calls twenty-four (24) hours per day, seven (7) days per Week. · All labor, service parts and Equipment modifications Bibliotheca deems necessary to maintain the Equipment in good working order. All service parts will be furnished on an exchange basis and will be new parts or parts of equal quality. For certain Equipment, Bibliotheca reserves the right to replace the entire unit with new equipment or equipment of equal quality when Bibliotheca determines that replacement is more economical than on-site repair. All Equipment and service parts removed for replacement become the property of Bibliotheca.

Electronic and Digital Signatures. The parties to this Agreement agree that any electronic and/or digital signatures of the parties included in this Agreement are intended to authenticate this writing and to have the same force and effect as the use of manual signatures. Fort Bend County ▇▇ ▇▇▇▇▇▇, County Judge 12.19.2023 Date ATTEST: ▇▇▇▇▇ ▇▇▇▇▇▇▇, County Clerk REVIEWED: Information Technology Department Bibliotheca, LLC Authorized Agent – Signature ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Authorized Agent- Printed Name President of Americas Title 12/4/2023 Date IN WITNESS WHEREOF, this Seventh Addendum is signed, accepted, and agreed to by all parties by and through the parties or their agents or authorized representatives. All parties hereby acknowledge that they have read and understood this Seventh Addendum and the attachments and exhibits hereto. All parties further acknowledge that they have executed this legal document voluntarily and of their own free will. ____________________ I hereby certify that funds in the amount of $ 65,585.99 are available to pay the obligation of Fort Bend County within the foregoing Agreement. ▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇▇, County Auditor Exhibit A: Sole Source Letter; and Exhibit B: BIBLIOTHECA’s Service & Maintenance/Extended Warranty Quote (Quote Number: QUO-US13147) I:\AGREEMENTS\2024 Agreements\IT\Bibliotheca LLC (23-IT-100190-A1)\Seventh Addendum to Maintenance and Support Srvc Agrmt.docx aw 12/3/2023 ▇▇▇▇▇ ▇▇▇▇▇▇▇ Fort Bend County Library ▇▇▇ ▇▇▇▇▇▇▇ ▇▇. Suite 201 Richmond, TX 77469 RE: Bibliotheca Sole Source Letter Dear ▇▇▇▇▇: This sole source letter is to confirm that Bibliotheca provides certain products that are unique to the library market, and as such, can only be supported and maintained by Bibliotheca technicians for optimal performance and durability. Furthermore, the costs associated with continuing to use Bibliotheca as your support and maintenance provider are significantly less, as Bibliotheca technicians would not require any additional training and would already have the required parts and tools. Sincerely, ▇▇▇▇ ▇ ▇▇▇▇▇▇, VP of Business Development s Sales Administration ▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ | ▇▇▇-▇▇▇-▇▇▇▇ ▇ ▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Road, Suite 200 Norcross, GA 30071 Australia | Belgium | Brazil | Canada | China | Denmark | Finland | France | Germany | Hong Kong | Japan | Netherlands New Zealand | Norway | Singapore | South Korea | Sweden | Switzerland | Taiwan | United Kingdom | United States Exhibit A bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 ▇▇▇▇ ▇▇▇▇▇▇▇ Fort Bend County Public Library ▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇ Richmond TX 77469 United States ▇▇▇▇ ▇▇▇▇▇▇▇ Fort Bend County Public Library ▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇ Richmond TX 77469 United States Quote QUO-US13147 Date 09/07/2023 Customer: C0000082-US Payment Terms: Net 30 Days Quote Expiration: 12/06/2023 Contract Number: 19164 Term: 11/17/2023 - 11/16/2024 RFID 9102BC Detection System 91200227 Fort Bend County Library - University Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102BC Detection System 91200226 Fort Bend County Library - University Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91201738 Fort Bend County Library - ▇▇▇▇▇▇ Memorial Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91201737 Fort Bend County Library - ▇▇▇▇▇▇ Memorial Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91201736 Fort Bend County Library - ▇▇▇▇▇▇ Memorial Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 selfCheck 500D desktop kiosk B19815 Fort Bend County Library - University Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B19827 Fort Bend County Library - University Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 selfCheck 500D desktop kiosk B19806 Fort Bend County Library - University Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 Enterprise - Command Center (up to 50 Licenses) 90100171 Fort Bend County Library - ▇▇▇▇▇▇ Memorial Library November 17, 2023 - November 16, 2024 1 1,599.00 1,599.00 RFID 9102DM Detection System 91202445 Fort Bend County Library - Cinco Ranch Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9103DM Detection System 91302922 Fort Bend County Library - First Colony Branch Library November 17, 2023 - November 16, 2024 1 2,399.00 2,399.00 selfCheck 500D desktop kiosk B19445 Golfview February 23, 2024 - November 16, 2024 1 953.79 953.79 selfCheck 500D desktop kiosk B19552 Golfview February 23, 2024 - November 16, 2024 1 953.79 953.79 selfCheck 500D desktop kiosk B19461 Golfview February 23, 2024 - November 16, 2024 1 953.79 953.79 selfCheck 500D desktop kiosk B19732 Austin February 19, 2024 - November 16, 2024 1 968.02 968.02 selfCheck 500D desktop kiosk B19491 Austin February 19, 2024 - November 16, 2024 1 968.02 968.02 selfCheck 500D desktop kiosk B19498 Austin February 19, 2024 - November 16, 2024 1 968.02 968.02 selfCheck 500D desktop kiosk B19722 University Branch Library February 23, 2024 - November 16, 2024 1 953.79 953.79 selfCheck 500D desktop kiosk B19488 University Branch Library February 23, 2024 - November 16, 2024 1 953.79 953.79 bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 RFID 9102BC Detection System 91203357 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 selfCheck 500D desktop kiosk B17091 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,298.99 1,298.99 selfCheck 500D desktop kiosk B17097 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,298.99 1,298.99 selfCheck 500D desktop kiosk B17240 Fort Bend County Library - Cinco Ranch Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B17216 Fort Bend County Library - Cinco Ranch Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B17217 Fort Bend County Library - Cinco Ranch Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B17226 Fort Bend County Library - Cinco Ranch Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk INT13667 Fort Bend County Library - Sugar Land Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk INT13770 Fort Bend County Library - Sugar Land Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk INT13764 Fort Bend County Library - Sugar Land Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B14979 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B14977 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 selfCheck 500D desktop kiosk B14975 Fort Bend County Library - Sienna Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 RFID 9102DM Detection System 91203191 Fort Bend County Library - ▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇ Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91203320 Fort Bend County Library - Sugar Land Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91203318 Fort Bend County Library - ▇▇▇ ▇▇▇▇▇ Fulshear - ▇▇▇▇▇▇▇▇ Branch Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 RFID 9102DM Detection System 91203384 Fort Bend County Library - ▇▇▇▇▇▇ ▇▇▇▇▇▇ Library November 17, 2023 - November 16, 2024 1 1,949.00 1,949.00 selfCheck 500D desktop kiosk B15214 Fort Bend County Library - Mission Bend November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15215 Fort Bend County Library - Mission Bend November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15216 Fort Bend County Library - Mission Bend November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15217 Fort Bend County Library - Mission Bend November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15140 Fort Bend County Library - Missouri City Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15138 Fort Bend County Library - Missouri City Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 selfCheck 500D desktop kiosk B15137 Fort Bend County Library - Missouri City Branch Library November 17, 2023 - November 16, 2024 1 1,299.00 1,299.00 bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 91203218 Fort Bend County Library - Mission Bend November 17, 2023 - November 16, 2024 91203219 Fort Bend County Library - Missouri City Branch Library November 17, 2023 - November 16, 2024 Tax Total: 0.00 Currency: US Dollar bibliotheca, LLC - ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Rd, Ste 206 - Norcross, GA 30071-1328 WHAT WE WILL DO: Hardware: In consideration of payment of the agreement price, and according to service level purchased, Bibliotheca will furnish labor and replacement parts necessary to maintain the Equipment specified in this agreement in proper operating condition during the term of this agreement, provided that the Equipment is installed by an authorized Bibliotheca Service Provider and used as directed. This Service Agreement covers Equipment failure during normal usage. Bibliotheca agrees to provide: · On-site remedial maintenance during On-Site Coverage Hours (except for depot repair agreements) When Bibliotheca is notified that the Equipment is not in good working order. Bibliotheca will provide a toll-free telephone number for Customer to place, and Bibliotheca will receive equipment maintenance service calls twenty-four (24) hours per day, seven (7) days per Week. · All labor, service parts and Equipment modifications Bibliotheca deems necessary to maintain the Equipment in good working order. All service parts will be furnished on an exchange basis and will be new parts or parts of equal quality. For certain Equipment, Bibliotheca reserves the right to replace the entire unit with new equipment or equipment of equal quality when Bibliotheca determines that replacement is more economical than on-site repair. All Equipment and service parts removed for replacement become the property of Bibliotheca.