End of Service Life. When the manufacturer no longer supports a Customer-provided Device and repair parts, or Consumables are no longer available, HP reserves the right to suspend Service Levels agreements or discontinue providing Technical Support Services or Supplies Management Services (as described in the Service Descriptions) and will adjust the Fees. HP will work with the Customer to replace such Device(s) via a Change Order. When the manufacturer no longer supports an HP-provided Device and repair parts are no longer available, HP reserves the right, at its sole discretion, to replace the Device by an alternative Device with equivalent capabilities.
Appears in 2 contracts
Sources: Master Agreement, Master Agreement
End of Service Life. When the manufacturer no longer supports a Customer-provided Device and Device, repair partsparts or Consumables, or Consumables are no longer available, HP shall notify Customer at its earliest discovery of this End of Service Life. HP reserves the right to suspend Service Levels agreements or discontinue providing Technical Support Services or Supplies Management Services (as described in the Service Descriptions) and will adjust the Fees. HP will work with the Customer to replace such Device(s) via a Change Order. When the manufacturer no longer supports an HP-provided Device and repair parts are no longer available, HP reserves the right, at its sole discretion, to replace the Device by an alternative Device with equivalent capabilities.
Appears in 1 contract
Sources: Managed Print Services Agreement