ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Let us know at any time if you have any problems with the Service. In particular, please notify us as soon as possible of any unauthorised or incorrectly executed Transactions. You must contact us within 180 days of the date we notified you that funds would be made available to the Recipient. If you do not promptly notify us, we may not be able to assist you, nor issue a refund. You can contact us using the contact information in section 16.1. For more information about error resolution [click here](▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/home/errors) 9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient's bank account). Upon receiving your request to cancel a Transaction, we may confirm with our Service Providers to determine if the Transaction was cancelled prior to issuing you with a refund. The Transaction Amount will not be refunded after completion. There are also other terms governing how we may make a refund to you which are set out in section 4.
Appears in 1 contract
Sources: User Agreement
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Let Please let us know at any time if you have any problems with the Service. In particularIf you think there has been an error or a problem with your money transfer, please notify us as soon as possible of any unauthorised or incorrectly executed Transactions. You you must contact us within 180 days of the date we notified promised to you that funds would be made available to the your Recipient. If We will not seek to hold you do not promptly notify us, liable for any unauthorised use of your Profile by any person provided that we may not be able to assist you, nor issue a refund. You can contact us using the contact information in section 16.1. For more information about error resolution [click here](▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/home/errors)are
9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient's ’s bank accountaccount or mobile wallet). Upon receiving your request to cancel a Transaction, Transaction we may confirm with our Service Providers to determine if the Transaction was cancelled prior to issuing you with a refund. The Transaction Amount will not be refunded after completion. There are also other terms governing how we may make a refund to you which are set out in section 4.
Appears in 1 contract
Sources: User Agreement
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Let us know at any time if you have any problems with the Service. In particular, please notify us as soon as possible of any unauthorised or incorrectly executed Transactions. You must contact us within 180 days of the date we notified you that funds would be made available to the Recipient. If you do not promptly notify us, we may not be able to assist you, nor issue a refund. You can contact us using the contact information in section 16.1. For more information about error resolution [click here](▇▇▇▇://here](http:// ▇▇▇.▇▇▇▇▇▇▇.▇▇▇/home/errors▇▇▇▇/▇▇▇▇▇▇)
9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient's bank account). Upon receiving your request to cancel a Transaction, we may confirm with our Service Providers to determine if the Transaction was cancelled prior to issuing you with a refund. The Transaction Amount will not be refunded after completion. There are also other terms governing how we may make a refund to you which are set out in section 4.
Appears in 1 contract
Sources: User Agreement