Common use of ERROR RESOLUTION NOTICE Clause in Contracts

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers, telephone us at (▇▇▇)▇▇▇-▇▇▇▇ or write us at BrightBridge Credit Union, ▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇. Contact us as soon as you can if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. You must include: • Your name and account number; • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information; • The dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days (20 business days if the transaction involves a new account) after we hear from you and will correct any error promptly. If we need more time however, we may take up to 45 calendar days (90 days if the transaction involves a new account, a point of sale transaction or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transaction involves a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered new for the first 30 days after the first deposit is made unless each of you already has an established account with us before this account was opened. We will tell you the results within 3 business days after completing the investigation. If we decide there was no error, we will send you a written explanation. You may inspect or ask for copies of the documents that we used in our investigation.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers, telephone call us at (▇▇▇)) ▇▇▇-▇▇▇▇ or write (888) 288-3261or w rite us at BrightBridge Team One Credit Union, ▇Attn: Support Services, ▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇ , ▇▇ ▇▇▇▇▇. Contact us , as soon as you can can, if you think your statement or receipt is wrong w rong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we af ter w e sent you the FIRST statement on which w hich the problem or error appeared. You must include: • Your Tell us your name and account number; • number (if any) Describe the error or the transfer you are unsure about, about and explain as clearly as you can why w hy you believe it is an error or why w hy you need more information; • The . Tell us the dollar amount of the suspected error. error If you tell us orally, we may w e w ill require that you send us your complaint or question in writing within w riting w ithin 10 business days. We will w ill determine whether w hether an error occurred within w ithin 10 business days (20 business days if the transaction involves transfer involved a new account) after we hear from you and will w ill correct any error promptly. If we w e need more time howevertime, we how ever, w e may take up to 45 calendar days (90 days if the transaction involves transfer involved a new account, a point of point-of-sale transaction transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we w e decide to do this, we will w e w ill credit your account within w ithin 10 business days (20 business days if the transaction involves transfer involved a new account) for the amount you think is in error, so that you will w ill have the use of the money during the time it takes us to complete our investigation. If we w e ask you to put your complaint or question in writing w riting and we w e do not receive it within w ithin 10 business days, we w e may not credit your account. Your account accou nt is considered a new account for the first 30 days after the first f irst deposit is made made, unless each of you already has an established account with open at least 30 days w ith us before this the account was is opened. We will w ill tell you the results within 3 w ithin three business days after completing the our investigation. If we w e decide that there was w as no errorer ror, we will w e w ill send you a written ▇ ▇ ▇▇▇▇▇▇ explanation. You may inspect or ask for copies of the documents that we w e used in our investigationinvestigation by contacting us at the phone number or address show n on the f irst page of this disclosure.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers, telephone us Bank at (▇▇▇)▇▇▇956-664- 8401 or write Bank at ▇▇▇▇ or write us at BrightBridge Credit Union, ▇. ▇▇▇ ▇▇▇▇▇▇▇, ▇▇ ▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇, ▇, ▇▇▇▇ ▇▇▇▇▇. Contact us -▇▇▇▇ (Attn: Customer Service) as soon as you can if you think your Account statement or receipt is wrong or if you need more information about a transfer listed on the statement or receiptstatement. We Bank must hear from you no later than 60 sixty (60) days after we sent Bank FIRST made the statement available to you the FIRST statement on which that contains the problem or error appeared. You must include: • Your error. a. Tell Bank your name and account Account number; • . b. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information; • The . c. Tell Bank the dollar amount of the suspected error. If you tell us Bank orally, we Bank may require that you send us Bank your complaint or question in writing within 10 ten (10) business days. We Bank will determine whether an error occurred within 10 business days ten (20 business days if the transaction involves a new account10) Business Days after we hear Bank hears from you and will correct any error promptly. If we need Bank needs more time time, however, we Bank may take up to 45 calendar forty-five (45) days (90 days if the transaction involves a new account, a point of sale transaction or a foreign-initiated transfer) to investigate your complaint or question. If we decide Bank decides to do this, we Bank will provisionally credit your account within 10 business days ten (20 business days if the transaction involves a new account10) Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us Bank to complete our its investigation. If we ask Bank asks you to put your complaint or question in writing and we do Bank does not receive it within 10 business daysten (10) Business Days, we Bank may not have to provisionally credit your account. Your account is considered For errors involving new Accounts, Bank may take up to ninety (90) days to investigate your complaint or question and up to twenty (20) Business Days to provisionally credit your Account for the first 30 days after the first deposit amount you think is made unless each of you already has an established account with us before this account was openedin error. We Bank will tell you the results within 3 three (3) business days after completing the its investigation. If we decide Bank decides that there was no error, we Bank will send you a written explanationexplanation and debit Your Account for the amount in question if Bank previously credited it with provisional credit. You may inspect or ask for copies of the documents that we Bank used in our its investigation.. 20. Electronic Communication by Bank YOU AGREE THAT ANY INFORMATION OR DISCLOSURE OR COMMUNICATION OR NOTICE REQUIRED OR ALLOWED TO BE MADE TO YOU BY BANK UNDER THIS AGREEMENT MAY BE MADE OR GIVEN TO YOU BY ELECTRONIC COMMUNICATION, INCLUDING BY SENDING IT TO YOU BY E-MAIL TO THE E-MAIL ADDRESS YOU PROVIDE TO BANK, OR BY POSTING IT AS A LINK ON BANK’S WEBSITE. EXCEPT AS OTHERWISE SET OUT IN THIS AGREEMENT, YOU WILL RECEIVE THIS INFORMATION, DISCLOSURES, COMMUNICATIONS, AND NOTICES IN THE ELECTRONIC COMMUNICATION MANNER SET OUT ABOVE. YOU WILL HAVE NO OPTION TO RECEIVE THESE ON PAPER OR IN NONELECTRONIC FORM. IF YOU WITHDRAW YOUR CONSENT TO RECEIVE THESE IN ELECTRONIC FORM, THEN THE SERVICES PROVIDED BY THIS AGREEMENT WILL BE WITHDRAWN; HOWEVER, WITHDRAWING YOUR CONSENT WILL NOT AFFECT THE LEGAL EFFECTIVENESS OR VALIDITY OF ELECTRONIC DISCLOSURES OR RECORDS MADE PRIOR TO SUCH WITHDRAWAL. THIS CONSENT BY YOU APPLIES TO ALL INFORMATION, DISCLOSURES, COMMUNICATIONS, AND NOTICES REFERRED TO IN THIS AGREEMENT, INCLUDING TERMS AND CONDITIONS OF OUR ELECTRONIC BANKING SERVICE, MONTHLY STATEMENTS, CHANGE-IN-TERMS NOTICES, ANY REVISED PRIVACY POLICY NOTICE, REQUESTS FOR WRITTEN STOP PAYMENT ORDERS, REQUESTS FOR WRITTEN COMPLAINTS OR QUESTIONS RELATING TO POSSIBLE ERRORS IN YOUR ACCOUNT, AND RESPONSES TO ANY ERROR RESOLUTION NOTICE. IF YOU WISH TO WITHDRAW CONSENT TO RECEIVE THESE ELECTRONICALLY, PLEASE TELEPHONE BANK AT ▇▇▇-▇▇▇-▇▇▇▇. PLEASE CALL THE SAME NUMBER IF YOU WISH TO UPDATE THE INFORMATION NECESSARY TO CONTACT YOU ELECTRONICALLY, SUCH AS YOUR E-MAIL ADDRESS. THE FOLLOWING HARDWARE AND SOFTWARE WILL BE REQUIRED TO ACCESS AND RETAIN THIS INFORMATION, DISCLOSURES, COMMUNICATIONS, AND NOTICES: a. Compatible Internet browser, such as: 1. Microsoft Internet Explorer 6.0 or higher 2. Firefox 2.0 or higher

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers, telephone call us at (▇▇▇)) ▇▇▇-▇▇▇▇ or ▇-▇▇▇-▇▇▇-▇▇▇▇, twenty four hours a day, any day of the week; or write us at BrightBridge Credit Union, Pathfinder Bank ATTN: E-Commerce ▇▇▇ ▇ ▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇, or email us at ▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Contact Tell us as soon as you can promptly if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. You must include: • Your . (a) Tell us your name and account number; • . (b) Describe the error or the transfer you are unsure aboutthink is incorrect, and clearly explain as clearly as you can why you believe it is an error or why you need more information; • The . (c) Tell us the dollar amount of the suspected errorerror and, if possible, the date it appeared on your statement. If you tell notify us orally, we may have the right to require that you to send us your complaint or question in writing within 10 business daysdays following the date you notified us. We will determine whether an error occurred report to you the results of our investigation within 10 business days (20 business days if following the transaction involves a new account) after we hear from date you and notified us. We will correct any error promptly. If we need more time time, however, we may take up to 45 calendar days (90 days if the transaction involves a new account, a point of sale transaction or a foreign-initiated transfer) to investigate your complaint or questionquestion following the date you notified us. If we decide to do thisuse more time to investigate, within 10 business days following the date you notified us, we will credit your account within 10 business days (20 business days if the transaction involves a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business daysdays following your oral notification, we may not credit your account. Your For errors involving new accounts, point of sale or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account is considered new for the first 30 days after the first deposit amount you think is made unless each of you already has an established account with us before this account was openedin error. We will tell you the results of our investigation within 3 business days after completing the investigationcompletion. If we decide there was no error, we will send you a written explanation. You may inspect or ask for copies of the documents that we used in our investigation.

ERROR RESOLUTION NOTICE. In case Case of errors Errors or questions Questions about your electronic transfersYour Electronic Transfers, telephone us at (▇▇▇)) ▇▇▇-▇▇▇▇ or write us at BrightBridge Credit UnionThe Bank of Princeton, ▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇Princeton NJ 08540, ▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇. Contact us as soon as you can can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. You must include: • Your Tell us your name and account number; number (if any). • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information; . • The Tell us the dollar amount of the suspected error. error If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days (20 business days if the transaction involves a new account) after we hear from you and will correct any error promptly. If we need more time time, however, we may take up to 45 calendar days (90 days if the transaction involves a new account, a point of sale transaction or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transaction involves a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your For errors involving new accounts, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account is considered new for the first 30 days after the first deposit amount you think is made unless each of you already has an established account with us before this account was openedin error. We will tell you the results within 3 three business days after completing the our investigation. If we decide that there was no error, we will send you a written explanation. You may inspect or ask for copies of the documents that we used in our investigation. When using the Bank's Business Online Banking to conduct banking transactions, you agree that we may debit your account to complete the banking transactions requested without your signature.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers, telephone us at (▇▇▇)▇▇▇-▇▇▇▇ payments, telephone UMB at 888-909- 0586 or write us email UMB at BrightBridge Credit Union, ▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇, ▇▇ @▇▇▇.▇▇. Contact us ▇, as soon as you can can, if you think your statement or receipt Account Statement is wrong or if you need more information about a transfer ▇▇▇▇ payment listed on the statement or receiptAccount Statement. We UMB must hear from you no later than 60 sixty (60) days after we sent you the FIRST statement on which the problem or error appeared. You must include: • Your appeared was made available to you. (a) Tell UMB your name and account Funding Account number; • . (b) Describe the error or the transfer you are unsure about, about and explain as clearly as you can why you believe it is an in error or why you need more information; • The . (c) Tell UMB the dollar amount of the suspected error. If you tell us UMB orally, we UMB may require that you send us UMB your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days ten (20 business days if the transaction involves a new account10) Business Days after we hear UMB hears from you and will correct any error promptly. If we need UMB needs more time time, however, we it may take up to 45 calendar forty-five (45) days (90 days if the transaction involves a new account, a point of sale transaction or a foreign-initiated transfer) to investigate your complaint or question. If we decide UMB decides to do this, we it will credit your account Funding Account within 10 business days ten (20 business days if the transaction involves a new account10) Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us UMB to complete our its investigation. If we ask UMB asks you to put your complaint or question in writing and we do does not receive it within 10 business daysten (10) Business Days, we UMB may not credit your accountFunding Account. Your account is considered For errors involving new Funding Accounts, UMB may take up to ninety (90) days to investigate your complaint or question. For new Funding Accounts, UMB may take up to twenty (20) Business Days to credit your Funding Account for the first 30 days after the first deposit amount you think is made unless each of you already has an established account with us before this account was openedin error. We UMB will tell you the results within 3 business days three (3) Business Days after completing the its investigation. If we decide UMB decides that there was no error, we it will send you a written explanation. You may inspect or ask for copies of the documents that we UMB used in our its investigation.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers, telephone us UMB at (▇▇▇)-▇▇▇-▇▇▇▇ or write us email UMB at BrightBridge Credit Union, ▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇, ▇▇ @▇▇▇.▇▇. Contact us ▇, as soon as you can can, if you think your statement or receipt Account Statement is wrong or if you need more information about a transfer listed on the statement or receiptAccount Statement. We UMB must hear from you no later than 60 sixty (60) days after we sent you the FIRST statement on which the problem or error appeared. You must include: • Your appeared was made available to you. (1) Tell UMB your name and account Checking Account number; • . (2) Describe the error or the transfer you are unsure about, about and explain as clearly as you can why you believe it is an in error or why you need more information; • The . (3) Tell UMB the dollar amount of the suspected error. If you tell us UMB orally, we UMB may require that you send us UMB your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days ten (20 business days if the transaction involves a new account10) Business Days after we hear UMB hears from you and will correct any error promptly. If we need UMB needs more time time, however, we it may take up to 45 calendar forty-five (45) days (90 days if the transaction involves a new account, a point of sale transaction or a foreign-initiated transfer) to investigate your complaint or question. If we decide UMB decides to do this, we it will credit your account Checking Account within 10 business days ten (20 business days if the transaction involves a new account10) Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us UMB to complete our its investigation. If we ask UMB asks you to put your complaint or question in writing and we do does not receive it within 10 business daysten (10) Business Days, we UMB may not credit your accountChecking Account. Your account is considered For errors involving new for the first 30 Checking Accounts, UMB may take up to ninety (90) days after the first deposit is made unless each of you already has an established account with us before this account was openedto investigate your complaint or question. We will tell you the results within 3 business days after completing the investigation. If we decide there was no errorFor new Checking Accounts, we will send you a written explanation. You UMB may inspect or ask for copies of the documents that we used in our investigation.take up to twenty

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers, telephone us at (▇▇▇)▇▇▇-▇▇▇▇ call or write us at BrightBridge Credit Unionthe telephone number or address listed below, ▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇. Contact us as soon as you can can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST first statement on which the problem or error appeared. You must include: • Your . 1) Tell us your name and account number; • number (if any). 2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information; • The . 3) Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days (5 business days if a VISA transaction or 20 business days if the transaction involves transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time time, however, we may take up to 45 calendar days (90 days if the transaction involves transfer involved a new account, a point of point-of-sale transaction transaction, or a foreign-initiated transfer) to investigate your complaint or questionquestions. If we decide to do this, we will provide provisional credit to your account within 10 business days (5 business days if involving a VISA transaction or 20 business days if the transaction involves transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your An account is considered a new account for the first 30 days after the first deposit is made unless each of made, if you already has an established account with us before this account was openedare a new customer. We will tell you the results within 3 three business days after completing the our investigation. If we decide that there was no error, we will send you a written explanation. You may inspect or ask for copies of the documents that we used in our investigation. Address and Phone Number you may reach us at: Our policy is to make funds from your check deposits available to you the first business day after the day Park Bank receives your check deposit. The availability of funds deposited into an account may vary and is explained below. Once the funds are available, you can withdraw them in cash and we will use the funds to pay checks that you have written. When we delay the depositor's ability to withdraw funds, the length of the delay is counted in business days from the date of deposit. Every day except Saturday, Sunday, and a Federal holiday is a business day. A deposit will be considered received, however, only on business days. And if a deposit is made after 6:00 p.m. on any given business day, we consider it made on the next business day. A depositor may withdraw the entire amount of a deposit of cash, wire transfers or pre-authorized electronic funds transfers. Our policy is to make funds from your check deposits available to you on the first business day after the day we receive your deposit. If deposits are made at automated teller machines (ATM) before 2:30 p.m., a depositor may withdraw funds from the deposits, whether cash or checks, on the second business day following the business day of the deposit.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transferstransactions, telephone us at (▇▇▇).▇▇▇-.▇▇▇▇ or 800.825.3641, or write to us at BrightBridge 3Rivers Credit Union, ▇.▇. ▇▇▇ ▇▇▇▇▇, ▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇Indiana, ▇▇ ▇▇▇▇▇. Contact us 46801 as soon as you can can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receiptstatement. We must hear from you no later than 60 sixty (60) days after we sent you the FIRST first statement on which the problem or error appeared. You must include: • Your appears. a. Tell us your name and account number; • . b. Describe the error or the transfer transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information; • The . c. Tell us the dollar amount of the suspected error. If you tell us orallyverbally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days (five (5) business days for Debit Card Point-Of- Sale (POS) transactions and 20 business days if the transaction involves transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time time, however, we may take up to 45 calendar days (90 days if the transaction involves transfer involved a new account, a point of sale transaction POS transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within 10 business days (five business days for Debit Card POS transactions and 20 business days if the transaction involves transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit your account. Your account is considered a new account for the first 30 days after the first deposit is made made, unless each of you already has have an established account with us before this account was is opened. We will tell you the results within 3 three (3) business days after completing the our investigation. If we decide that there was no error, we will send you a written explanationexplanation and reverse the provisional credit. You may inspect or ask for copies of the documents that we used in our investigation.