Errors or Questions Clause Samples

Errors or Questions. If you think there is an error involving a transaction made with your Card such as a purchase you didn’t make or an incorrect amount charged to your Card, please call us at ▇-▇▇▇-▇▇▇-▇▇▇▇ or write to us at: Cardholder Services; P.O. Box 550578; Ft. Lauderdale, FL 33355. If you tell us orally, we may require that you send your claim or question in writing within 10 business days. We must hear from you no later than 60 days after the transaction is posted to your account. Tell us your name and Card number. Describe the error or the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. Tell us the dollar amount of the suspected error. Generally, we will tell you the results of our investigation within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) calendar days to investigate your complaint or question. If we decide to do this, we will re-credit your Card within 10 business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not re-credit your Card. If we decide that there was no error, we will send you a written explanation within 3 business days after we finish our investigation and any credit made under the preceding paragraph must be repaid by you. You may ask for copies of documents that we used in our investigation. Our zero liability policy may protect you from liability for certain unauthorized transactions. Under our zero liability policy, unless you have been negligent or have been engaged in fraud, you will not be liable for any unauthorized transactions made with your lost or stolen Card. If you are negligent or have engaged in fraudulent conduct, you could lose all the money in your account. A transaction is unauthorized if it is not initiated by you, you did not give permission to make the transaction and you do not benefit from the transaction in any way. Any unauthorized transactions will be re-credited to your Card in 5 business days. Also, if your account history has transactions that you did not make, tell us at once by calling, toll-free, ▇-▇▇▇-▇▇▇-▇▇▇▇. If you do not tell us within 60 days after the transaction was posted to your account, you may not get back any mon...

Errors or Questions. In case of error or questions about your Wire Transfer please contact us as follows:

Errors or Questions. In case of error or questions about your Alipay Transfer please contact us as follows:

Errors or Questions. In case of error or questions about your Mobile Deposit please contact us as follows: ▪ Call us at ▇.▇▇▇.▇▇▇.▇▇▇▇ ▪ You may also write to us at: Centralized Processing Department ▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇, ▇▇▇ ▇▇▇▇▇ If a check written on your account has not yet been paid, you may be able to prevent the check from being paid by initiating a Stop Payment order. Online Banking access to our check Stop Payment order service is currently available via our Mobile Banking Service only, however, at our discretion, it may be made available in the future on our browser-based Online Banking Service or other device. Regardless of how you access our check Stop Payment Service, the same terms and conditions will apply. In order to process your request you must provide us, as requested, with the account number, exact amount (dollars and cents), check number(s) and any other information we deem necessary in order to process your request. If you provide us with any incorrect information or do not give us sufficient time to act on your stop payment request, we will not be responsible for our failure to stop payment of the check(s). Check Stop Payment orders initiated using our Online Banking Service are not considered accepted until we provide a stop payment confirmation to you. The ability to place a stop payment through our Online Banking Service may be limited by system availability. If the system is not available to accept your check Stop Payment order, the stop payment order may be placed by contacting us by phone or in person during normal business hours. Our records will be conclusive evidence of the existence and details of any stop payment initiated by you. If you choose to place a stop payment by calling us, we may also require you to put your request in writing and get it to us within fourteen (14) days after your call. An oral stop-payment order may cease to be binding after fourteen (14) days if you fail to provide a required written confirmation upon request by the Bank. A fee may be charged for each check Stop Payment order or renewal thereof. (please refer to the Bank’s Fee Schedule for fee information). You agree to indemnify, defend, and hold us harmless (to the extent of the law) from all costs, (excluding attorney's fees) actions, damages, claims and demands related to or arising from our action in stopping payment on a check or our failure to stop payment on a check. Through your enrollment in or use of our Online Banking Services, including the External Transf...

Errors or Questions. In case of errors or questions about the Services or in the event you need to contact us generally in connection with this Agreement, you should: Call: 1-800-472- 2265 Fax to: ▇-▇▇▇-▇▇▇-▇▇▇▇ Write to: Regions Online Banking P.O. Box 830805 Birmingham, Alabama ▇▇▇▇▇-▇▇▇▇ Different contact instructions may be provided elsewhere in this Agreement with respect to particular situations or circumstances. If different contact instructions apply with respect to particular situations or circumstances, you agree to comply with those instructions. Your acceptance of this Agreement also makes you eligible to participate in, and constitutes your acceptance of the terms and conditions of, the Regions CashBack Rewards® program. You may review the terms and conditions of CashBack Rewards by clicking here. You may opt out of CashBack Rewards at any time by clicking the “Opt-Out” link in the CashBack Rewards section of the Regions Online or Mobile Banking applications or as otherwise provided in the CashBack Rewards terms and conditions. Please note that the CashBack Rewards program will be renamed Regions OffersSM in April, 2023.

Errors or Questions. Member will call Navigant or write to Navigant at the number/address provided in Part I of this Agreement if Member thinks: (i) Member’s statement or transaction record is wrong, or (ii) Member needs more information about a transaction, including one listed on the statement.

Errors or Questions. If a Market Partner has questions about or believes any errors have been made regarding commissions, bonuses, Market Partner Activity Reports, or charges, the Market Partner must notify MONAT in writing within 60 days of the date of the purported error or incident in question. MONAT will not be responsible for any errors, omissions or problems not reported to the Company within 60 days.

Errors or Questions. If a Wellness Advisor has questions about, or believes any errors have been made regarding commissions, bonuses, business reports, orders, or charges, he, she or it must notify the Company in writing within thirty (30) days from the date of the error or incident in question. Any such errors, omissions or problems not reported within 30 days shall be deemed waived by the Wellness Advisor

Errors or Questions. In case of error or questions about your Mobile Deposit please contact us as follows: