Common use of Escalation List Clause in Contracts

Escalation List. An escalation list (Attachment 1) will be shared between the parties. This list shall provide for coordination between SP and CUSTOMER for day-to-day issues, coordination of all Maintenance Activity communication and coordination, as well as escalation personnel in the event agreement cannot be reached at the lowest level of the escalation list. This escalation list may be modified by either party at any time if the party making the change notifies the other party in writing twenty-four (24) hours in advance of the change. The escalation's Tier 1 contact shall be the day-to-day working level, which shall address daily maintenance operations activities.

Escalation List. An escalation list (Attachment 1) will be shared between the parties. This list shall provide for coordination between SP and CUSTOMER SR for day-to-day issues, coordination of all Maintenance Activity communication and coordination, as well as escalation personnel in the event agreement cannot be reached at the lowest level of the escalation list. This escalation list may be modified by either party at any time if the party making the change notifies the other party in writing twenty-four (24) hours in advance of the change. The escalation's Tier 1 contact shall be the day-to-day working level, which shall address daily maintenance operations activities.