Common use of Exchange Service Clause in Contracts

Exchange Service. A Canon Help Desk technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone, a Return Authorization Number (RA) will be issued to you. You will be asked for the Product serial number and other information pertaining to your defective Product and for a ship-to location for the replacement Product (street address only, no P.O. box). You must also provide your major credit card number. Your credit card will be charged in an amount up to the cost of a new Product (a) if your defective Product is not received by Canon USA within 10 business days after you receive the replacement Product, (b) if the defects in the defective Product are not covered by this limited warranty; or (c) if the warranty period on the Product has expired or has not been sufficiently established by you by supplying the appropriate documentation.

Exchange Service. A Canon Help Desk technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone, a Return Authorization Number (RA) will be issued to you. You will be asked for the Product serial number and other information pertaining to your defective Product and for a ship-to location for the replacement Product (street address only, no P.O. boxBox). You must also provide your major credit card number. Your credit card will be charged in an amount up to the cost of a new Product (a) if your defective Product is not received by Canon USA within 10 business days after you receive the replacement Product, (b) if the defects in the defective Product are not covered by this limited warranty; or (c) if the warranty period on the Product has expired or has not been sufficiently established by you by supplying the appropriate documentation.